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JetBlue Reservations Reviews

Updated 22 May 2020

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3.6
58%
Recommend to a Friend
70%
Approve of CEO
JetBlue President/CEO Robin Hayes
Robin Hayes
35 Ratings
  1. "Reservations"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Reservations in Salt Lake
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at JetBlue for less than a year

    Pros

    Great leadership, fun environment, fabulous company culture. The travel benefits are great. A company you can be proud to work for. Working from home is wonderful

    Cons

    Strict schedule but trading is allowed. Pay is a little low. Sometimes you feel like a number

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  2. "Trying to do good"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Reservations Agent 
    Recommends
    Negative Outlook

    I worked at JetBlue part-time for more than 5 years

    Pros

    Work from home, earned PTO, shift trades, very flexible schedule. Values are communicated & not executed the best but they are trying.

    Cons

    Abuse from customers all day. Systems are always broken. You are not given time to accomplish work tasks given so you spend lots of time doing work stuff & not getting paid. Communication to frontline crewmembers is low & customers often know things about their flight or airports or even JetBlue before employees.

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  3. "Low Pay"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Reservations Agent in Salt Lake City, UT
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at JetBlue full-time for less than a year

    Pros

    Work from home, travel except you can only get on the plane if there happens to be an empty seat

    Cons

    Month training in SLC, low pay, shift bids

  4. "Flexible"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Reservations Agent in Orlando, FL

    I have been working at JetBlue part-time

    Pros

    Trading is easy as there’s a lot of people Hours Benefits Flying anywhere Chill peers Easy job

    Cons

    Hours sometimes Storm overtime Pay Process to move around Sitting all day

  5. "Not the company they use to be"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Reservations Agent in Salt Lake City, UT
    Doesn't Recommend
    Disapproves of CEO

    I worked at JetBlue part-time for more than 3 years

    Pros

    Work from home. The ablity to trade shifts

    Cons

    Flights out of Salt Lake have become near impossible. Took away our quarterly bonus. Very low pay. Lots of changes, not the company they once were.

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  6. "Flexible"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Reservations Agent in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at JetBlue full-time for more than a year

    Pros

    Is from home therefore you save time and money on transportation and food

    Cons

    Pay Is low but when you factor that it’s from home it’s ok

  7. Helpful (2)

    "Pays poorly"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Reservations Agent in Salt Lake City, UT
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at JetBlue full-time for more than 3 years

    Pros

    Flight benefits, work from home

    Cons

    Lowest pay in the industry

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  8. Helpful (1)

    "In the top 100 best US companies to work for"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Reservations in Salt Lake City, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at JetBlue part-time for more than 3 years

    Pros

    - Flexible work schedule - ability to trade hours - work from home -Wonderful energy and work culture -Of course - flight benefits

    Cons

    - Training is extensive (but well worth it) -Changing supervisors often

  9. "Great place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Reservations Agent 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at JetBlue part-time for more than 8 years

    Pros

    Great managers, very flexible, great benefits

    Cons

    Hurricanes and snow storms haha

  10. Helpful (1)

    "great company to work for"

    5.0
    Current Employee - Reservations Crew Member 
    Recommends

    I have been working at JetBlue part-time

    Pros

    great flight benefits, health care accounts, flexible work schedule, great work environment, company culture

    Cons

    lengthy training process (pro and con)

Found 67 reviews