John Lewis & Partners Reviews | Glassdoor.com.au

John Lewis & Partners Reviews

Updated 16 Aug 2019

To filter reviews, or .

Found 1241 reviews

3.9
StarStarStarStarStar
Rating TrendsRating Trends
73%
Recommend to a Friend
80%
Approve of CEO
Paula Nickolds
289 Ratings
Pros
Cons
  • "Had to work long hours but was expected because of the Christmas period(in 56 reviews)

  • "Opportunities for career progression were only available to those who worked there full-time(in 26 reviews)

More Pros and Cons
  1. "Content Production"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at John Lewis & Partners full-time

    Pros

    If you like the catering at wetherspoons then the canteen here will suit you right

    Cons

    Manager trend of coming from stores and not skilled, experienced or educated in their functions such as photography, production etc. Specifically this arm of the company is a strange one and tends to be the poorer sister, the Headquarters in Victoria get a far better deal. 5 stars for work life balance because there seems to be more tea-breaks than actual work in this place

    Advice to Management

    Management operations at the content production hub are school-like and treat staff like they are young students. It's a strange place overall and not really worth the commute into the ends of London. Management is absolutely appalling, specifically within the fashion teams

    John Lewis & Partners2019-03-15
  2. "Working for John Lewis"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Relations Case Manager in Blantyre
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at John Lewis & Partners full-time

    Pros

    The people are great and the staff discount for shopping is a plus aswell as the other benefits and discounts we get (holidays phones, cars etc)

    Cons

    Difficult getting holidays and systems are dated making it difficult to do our job effectively.

    Advice to Management

    New systems and look at holidays.

    John Lewis & Partners2016-10-07
  3. "Great Place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Assistant in Greenhithe, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at John Lewis & Partners part-time for more than 3 years

    Pros

    Fantastic benefits, best benefits ever! Lovely friendly staff

    Cons

    shift pattern sometimes could be frustrating

    John Lewis & Partners2019-08-16
  4. "Great training and support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Catering Assistant in Bristol, England

    I worked at John Lewis & Partners part-time for less than a year

    Pros

    Great training and bonus scheme

    Cons

    Repetitive and no more chefs in the kitchen (all packaged goods)

    John Lewis & Partners2019-08-14
  5. "Good to have chance for feedback"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Finance Administration Assistant 
    Recommends
    Negative Outlook
    No Opinion of CEO

    I worked at John Lewis & Partners full-time for more than 10 years

    Pros

    Good staff discount and benefits

    Cons

    That you are partners in this business without any shares or documents

    John Lewis & Partners2019-08-13
  6. "Fantastic organisation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate in Milton Keynes, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at John Lewis & Partners full-time for more than a year

    Pros

    Great team effort, the Partnership does care for Partners.

    Cons

    Can be a lack of progression dependent on the role.

    John Lewis & Partners2019-08-12
  7. "Pretty good"

    StarStarStarStarStar
    • Career Opportunities
    Current Employee - Administrative Assistant 

    I have been working at John Lewis & Partners full-time

    Pros

    The people are amazing. They do try to look after you if you have any kind of issues

    Cons

    Major issues with technology advances as they are really stuck in the past. Senior leadership have major issues of being unhelpful and not very good at managing a workforce

    John Lewis & Partners2019-08-11
  8. "Nice environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative 

    I have been working at John Lewis & Partners full-time for less than a year

    Pros

    Good pay, Lenient managers, Good overtime Lots of development opportunity Nice discounts

    Cons

    Poor training Antiquated systems Full of drug dealers(yes even some of the managers are dealers)

    John Lewis & Partners2019-08-08
  9. "Great Organisation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Quality Assurance Lead in London, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at John Lewis & Partners full-time for more than 10 years

    Pros

    You are part of a democratic organisation committed to selling products and services to a wide range of customers. The benefits of being a JL Partner are numerous - generous holiday and pension; discount on products; being able to stay in holiday centres; ticket subsidy and subsidised canteens. The work was rewarding and you felt you were making a difference

    Cons

    Due to the rigorous democratic processes, decisions often were a long time coming and admin processes were often outdated. I left due to restructure in my department.

    Advice to Management

    Keep believing in the Partners you have; and keep being kind when tough decisions have to be made.

    John Lewis & Partners2019-08-06
  10. "Good company"

    StarStarStarStarStar
    Current Employee - John Lewis Sales Assistant 

    I have been working at John Lewis & Partners part-time

    Pros

    Interesting work, keeps you busy

    Cons

    High staff turnover due to lots of temp staff

    John Lewis & Partners2019-08-06
Found 1241 reviews