Kimpton Hotels & Restaurants Reviews | Glassdoor.com.au

Kimpton Hotels & Restaurants Reviews

Updated 18 October 2018
477 reviews

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4.1
StarStarStarStarStar
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Recommend to a friend
Approve of CEO
Kimpton Hotels & Restaurants CEO Mike 
DeFrino
Mike 
DeFrino
213 Ratings

477 Employee Reviews

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Pros
  • "Lot of flexibility, very open with diversity, great work environment" (in 26 reviews)

  • "Promote from within mentality, experienced management, great benefits" (in 24 reviews)

Cons
  • "Work life balance at a property level" (in 15 reviews)

  • "Can have long hours at times, but over all always worked with great people" (in 13 reviews)

More Pros and Cons

  1. "General Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Manager in Portland, OR (US)
    Former Employee - General Manager in Portland, OR (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Kimpton Hotels & Restaurants full-time (More than 10 years)

    Pros

    Not "by the book" encouraged entrepreneurial approach to business.

    Cons

    Can't think of any cons.

    Advice to Management

    keep up the good work


  2. "Front Desk Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Desk Agent in Seattle, WA (US)
    Former Employee - Front Desk Agent in Seattle, WA (US)

    I worked at Kimpton Hotels & Restaurants full-time (Less than a year)

    Pros

    Good pay and benefits. Stellar company culture. Had a lot of autonomy.

    Cons

    Sometimes it's an 8-hour shift with NO BREAKS. Not even to eat.

    Advice to Management

    Provide schedules earlier than just 1 week out.

  3. "Guest Service Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Kimpton Hotels & Restaurants full-time (More than a year)

    Pros

    Good compensation, great benefits, very nice co-workers.

    Cons

    Very stressful job environment. Busy almost all year round.


  4. "Fun place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Kimpton Hotels & Restaurants full-time

    Pros

    They treat you with respect and actually care about you. We are also encouraged to have fun in the workplace!

    Cons

    Management can be a little unorganized at times.


  5. Helpful (1)

    "Great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources Coordinator in San Francisco, CA (US)
    Current Employee - Human Resources Coordinator in San Francisco, CA (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kimpton Hotels & Restaurants full-time (Less than a year)

    Pros

    Kimpton is a great company to work for if you'd like to learn aspects of the hospitality industry. I've been able to dive into various roles through my experience here and the company is very open to growth within your role.

    Cons

    I have no complaints so far!

    Kimpton Hotels & Restaurants Response

    4 Oct 2018 – Your Friends at Kimpton

    So glad that you're enjoying your time at Kimpton. Thanks for the review!


  6. Helpful (1)

    "Great place to work, if you have good management."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager On Duty in Washington, DC (US)
    Former Employee - Manager On Duty in Washington, DC (US)
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Kimpton Hotels & Restaurants full-time (Less than a year)

    Pros

    Lots of opportunity for growth and advancement.

    Cons

    Bad management leads to good staff leaving due to other opportunities or being fired.

    Advice to Management

    Fight for your best employees to stay, and you will see why they are the best.


  7. "Don't expect anything"

    StarStarStarStarStar
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Kimpton Hotels & Restaurants full-time

    Pros

    the only reason to work there would be because you get to work with good people.

    Cons

    You don't get appreciate for all the hard work you do.

  8. "Great Workplace"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Kimpton Hotels & Restaurants part-time

    Pros

    They really care about their employees.

    Cons

    The management at my restaurant can be disorganized.


  9. "Excellent opportunities for growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Coordinator in Philadelphia, PA (US)
    Current Employee - Sales Coordinator in Philadelphia, PA (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kimpton Hotels & Restaurants full-time (More than a year)

    Pros

    Employee empowerment, growth encouragement and support

    Cons

    Not a lot, employee hotel perks are limited to Kimpton hotels and not integrated with IHG but can get $50 rooms IF there is availability


  10. "Good Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kimpton Hotels & Restaurants full-time (More than 5 years)

    Pros

    More relaxed atmosphere than traditional hotel companies. Open to be who you are and whole life balance. Challenged to be creative, self-leader and continuously improving.

    Cons

    Less structured environment not a fit for everyone. Can lead to unorganized communication/planning at times. Pay can be below average depending on position.

    Advice to Management

    Competitive pay. 100% 401k match (up to 6%).

    Kimpton Hotels & Restaurants Response

    27 Sep 2018 – Your Friends at Kimpton

    Thanks for your review! We’re glad you’re enjoying your time at Kimpton, and we’ll be sure to share your feedback with our Total Rewards team.


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