Kimpton Hotels & Restaurants Reviews

Updated 17 Sep 2020

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4.3
88%
Recommend to a Friend
96%
Approve of CEO
Kimpton Hotels & Restaurants CEO Mike 
DeFrino
Mike 
DeFrino
335 Ratings
Pros
Cons
  • "Long hours, open 365 days a year(in 24 reviews)

  • "There is an underlying expectation that your work is your entire life, so it is difficult to find work-life balance(in 19 reviews)

More Pros and Cons
  1. "Great place to work for"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Executive Pastry Chef 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kimpton Hotels & Restaurants full-time for more than 3 years

    Pros

    - good benefits - amazing work climate - entrepreneurial spirit - you can really be who you are at Kimpton

    Cons

    Sometimes missing some structure in the company

    Kimpton Hotels & Restaurants Response

    Your Friends at Kimpton

    Thank you for this amazing review! It sounds like you're a fantastic Kimpton ambassador.

  2. "Chill"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Staff Accountant 
    Approves of CEO

    I worked at Kimpton Hotels & Restaurants full-time

    Pros

    Strong leadership, unique and strong customer service

    Cons

    Low pay, work is repetitive


  3. "Loved Kimpton"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales & Marketing Coordinator in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Kimpton Hotels & Restaurants full-time for more than 3 years

    Pros

    Amazing culture and work place

    Cons

    No Cons, loved working here

    Kimpton Hotels & Restaurants Response

    Your Friends at Kimpton

    Thank you for taking the time to write such an awesome review! We appreciate it.

  4. "Ok place to work"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Front Desk Agent in San Francisco, CA

    I worked at Kimpton Hotels & Restaurants full-time for more than 8 years

    Pros

    Good health benefits and a decent salary.

    Cons

    Cutting corners will catch up to any business. It's a better model to spend money to have a better product than to expect the employees to carry the weight by having them to mend product issues with customer service.

    Continue reading
  5. "Laid back hotel company"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Bartender in Miami Beach, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Kimpton Hotels & Restaurants full-time for more than 3 years

    Pros

    I really enjoyed the atmosphere they create for the guests and employees. It’s really relaxed and they hire like minded people with similar personalities.

    Cons

    You never know who could become your manager and how they will respond to this role. They encourage people to move up but maybe not the best are promoted.

    Continue reading

    Kimpton Hotels & Restaurants Response

    Your Friends at Kimpton

    Our guest and employee experiences are super important to us. We’ll make sure to share this feedback with upper management. Thanks for your review.

  6. "Good postion"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Guest Services Agent 

    I worked at Kimpton Hotels & Restaurants part-time for less than a year

    Pros

    connect with guests, fun atmosphere

    Cons

    low staffed and management changes

    Kimpton Hotels & Restaurants Response

    Your Friends at Kimpton

    Thanks for sharing this feedback regarding staffing and management; we’ll make sure to pass along to the People + Culture team.

  7. "Great Original Culture, Saturated By Chain"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Director 
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Kimpton Hotels & Restaurants full-time for more than 3 years

    Pros

    Close team, great promotion opportunities

    Cons

    Bare bones management, a lot of work falls to lower management levels

    Continue reading

    Kimpton Hotels & Restaurants Response

    Your Friends at Kimpton

    Thank you so much for sharing this with us. Reviews like this help our management team continue to grow. We constantly strive to keep Kimpton culture alive and improving!

  8. "Chief Engineer"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Chief Engineer in Huntington Beach, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Kimpton Hotels & Restaurants full-time for more than 3 years

    Pros

    fun atmosphere great people lots to learn

    Cons

    not many promotion opportunities available outside of la

  9. "100% Recommend"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Catering Sales Manager in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Kimpton Hotels & Restaurants full-time for more than 3 years

    Pros

    Teamwork, Kind Coworkers, Growth Encouraged, Awesome Benefits, Overall Culture

    Cons

    Small/Underground Offices (normal for hotels), May have to work outside 9-5 (also normal)

    Kimpton Hotels & Restaurants Response

    Your Friends at Kimpton

    We’re glad you loved so many things about Kimpton! Our culture is so important to us. We hope to see you back as a boomerang someday.

  10. "good company"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Server in Sacramento, CA

    I worked at Kimpton Hotels & Restaurants full-time

    Pros

    good benefits for full time

    Cons

    nothing much i would say

Found 680 reviews