Kraft Heinz Company Reviews | Glassdoor.com.au

Kraft Heinz Company Reviews

Updated 20 September 2018
2,814 reviews

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2.9
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Bernardo Hees
750 Ratings

2,814 Employee Reviews

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Pros
Cons
  • "The work life balance is not so good" (in 250 reviews)

  • "No work life balance (11 hour days have become the norm)" (in 69 reviews)

More Pros and Cons

  1. "Human Resources Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Melbourne
    Current Employee - Anonymous Employee in Melbourne
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kraft Heinz Company full-time (More than 3 years)

    Pros

    Autonomy, ownership on goals and projects, high exposure to the entire business, open space office (no doors), fast career progression

    Cons

    Long hours can be demanded some time


  2. "Customer Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Kraft Heinz Company full-time

    Pros

    - great people to work with

    Cons

    - the systems used are age old

  3. Helpful (4)

    "You're just another pawn in the system"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Melbourne
    Current Employee - Anonymous Employee in Melbourne
    No opinion of CEO

    I have been working at Kraft Heinz Company full-time (More than a year)

    Pros

    Office location, close to public transportation, nice building

    Cons

    this company doesn't appreciate its own employees, expect them to behave like owners but doesn't treat them as such.

    Kraft Heinz Company Response

    13 Sep 2018 – Senior Manager Employer Brand

    I appreciate you taking the time to leave a review. It is disappointing to see that you aren't happy at KHC. I encourage you to contact our Ethics & Compliance Hotline (1.866.313.9182 or... More


  4. Helpful (1)

    "Interesting place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing in Melbourne
    Former Employee - Marketing in Melbourne
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Kraft Heinz Company full-time (More than a year)

    Pros

    Very clear bonus structure and great brands

    Cons

    Long hours, unrealistic expectations and cost cutting


  5. Helpful (15)

    "Finance - Not worth it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Melbourne
    Former Employee - Anonymous Employee in Melbourne
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Kraft Heinz Company full-time (More than 3 years)

    Pros

    - Good place to start a career if you're ambitious and willing to sacrifice your social life as there's plenty of things to learn and an endless stream of work.
    - Non-finance teams appear to have a more collaborative and fun culture.
    - Opportunity to take on large amounts of responsibility given that teams are always understaffed.

    Cons

    - Work hours are quite ridiculous across finance teams on a daily basis, spanning from 11 hour to 20 hour days. Lunch is often at your desk and breaks are minimal.
    - Teams are significantly understaffed and if someone leaves, knowledge is lost on a consistent basis and the new employee is required to start from square one. Turnover rate is quite high in this company so you end up with a bunch of people who know nothing.
    - ZBB is king. Everything and anything is pushed to be removed even if completely necessary. Long hours are not compensated. Cab rides are not reimbursed even if you finish past midnight and there's no public transport. Salary is kept stable, not even adjusted for inflation. No work benefits.
    - Most finance employees are simply reporting analysts, pumping out report after report to make someone higher up in the food chain happy even if there is no real value add. Senior management would rather demand a pretty presentation than allow time to refine and enhance processes and insights.
    - Systems and processes are ancient and complicated. Finance teams are required to be a genius in Excel as all reports are manually generated. If you look deeper into the data, there is a high chance something will need to be corrected. There is no source in which you can depend on and hence, no data integrity.
    - Morale is low as everyone is pushed to their limit and have no time to assist others, hence no collaboration or communication. Often, relevant parties are left out of important conversations and won't find out about major changes until it's too late.
    - If you are on leave and on a holiday, you will need to bring your computer as there's a high chance you'll be contacted to work.
    - KPIs are cascaded which is understandable but they aren't logical. Some are set up to conflict with others, some aren't personal and hence uncontrollable and some are simply impossible to achieve. It's possible to know you've missed your KPI even before the year begins.
    - Some zone teams are absolutely useless and have zero clue on what is happening behind the scenes as they are essentially professional consolidators. Your role will most likely be consistently scrambling to provide something to them to review and feedback is often irrational and illogical given the resources. No value add, direction nor support is provided from zone as their only role is to be an intermediary.
    - If you are in a non-finance team, you will most likely be significantly hindered by ZBB in performing your role to improve the business.

    Advice to Management

    Learn to appreciate your employees and maybe the turnover rate will decrease rather than burning through new employees and having achieved nothing in the process.
    Only demand work if it has a purpose and adds value to the business rather than simply to please senior management.
    Employ larger teams to share the workload and knowledge so that things can finally be manageable and then maybe you'll finally receive the insight you want.

    Kraft Heinz Company Response

    30 Aug 2018 – Senior Manager Employer Brand

    Thank you for your detailed feedback. I will make sure that the appropriate parties review your comments. If you would like to communicate further please reach out to me directly... More


  6. Helpful (6)

    "Fianance - CEREBOS"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Seven Hills
    Current Employee - Anonymous Employee in Seven Hills
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Kraft Heinz Company full-time (More than a year)

    Pros

    I can't find any... might teach you one or two things about change management as things changes constantly.

    Cons

    Long hours, it's all about zero-based budgeting, inexperienced management (former category manager appointed as MD), lack of strategy.
    MD has no idea about running the business. Kraftheinz took over and randomly promoted everyone and the place became a circus!

    Advice to Management

    Just Leave

    Kraft Heinz Company Response

    6 Sep 2018 – Senior Manager Employer Brand

    I appreciate your honest feedback. Your list of cons is troubling. I will make sure to share this feedback with our leadership team. I also encourage you to contact our Ethics & Compliance Hotline... More


  7. Helpful (9)

    "Great Brands and peers but severe lack of development opportunities and direction from the senior leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Melbourne
    Current Employee - Anonymous Employee in Melbourne
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Kraft Heinz Company full-time (More than a year)

    Pros

    Opportunity to work with some of the world's most loved brands. A good team of people under the senior leadership.

    Cons

    - Poor career progression - culture of meritocracy isn't lived in Australian BU.
    - Promotions are handed out to stop more people leaving rather than what they've achieved.
    - Unreasonable expectations on workload. Too few people to do the amount of work required.
    - Work/life balance is unreasonable.
    - Unrealistic targets mean it's impossible to achieve the bonus.

    Advice to Management

    Focus on retaining talent - too many people leave and take vital knowledge and experience with them. Share succession planning (although I doubt this is even being done). Promote Australians to senior management instead of bringing in Brazilians from other zones.

  8. Helpful (1)

    "As they say it's a roller coaster ride, not suitable for everyone"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Kraft Heinz Company full-time (More than a year)

    Pros

    Great career opportunities, platform to show talent in early stages of career, international opportunities,

    Cons

    Poor leadership, planning, poor work culture,

    Advice to Management

    Do not rush for innovations and strategic planning just for the sake of doing it and chasing goals. Invest more in research, shopper insights and develop a plan to deliver in which all stake holders will believe in.


  9. "Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee in Melbourne
    Current Employee - Anonymous Employee in Melbourne

    I have been working at Kraft Heinz Company full-time

    Pros

    Exposures to business
    Opportunity to grow fast
    Able to jump into different teams/functions/countries

    Cons

    Expect to work long hours and must be fast learner as workload is high
    Due to high turnovers, you might not have any handovers
    Everything is ZBB (cost cutting)


  10. Helpful (19)

    "This company is a mess!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Melbourne
    Former Employee - Anonymous Employee in Melbourne
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Kraft Heinz Company full-time (More than a year)

    Pros

    You can get exposed to many things if you are prepared to try something new and work hard. But expect not to have much support and you’ll need to learn on the job and deliver very difficult (sometimes impossible) targets. For some, for a while, this is a good thing, but just remain balanced and don’t let work consume too much. The trick is to quit while you’re ahead and take your skills and experience somewhere else, where you can apply them in a more sustainable environment.

    Cons

    No direction, no stability and the business will mortgage the future to try and hit unrealistic targets in the current year to try and get their bonuses.
    It is absolutely true that there are no pay rises unless you get ‘promoted’ or you threaten to resign. ( just be prepared to actually resign if you don’t get what you want!)
    Current departures from the business are at very high levels and most resignations are replaced with grads, Brazilians or people with zero experience who know nothing about the FMCG industry and apply to job ads on Seek (there are virtually no job applicants from inside the industry, due to the poor reputation the business has)
    You will be expected to keep doing more with less, as resources are stripped a bit more each year as the business cannot hit its sales (top line) numbers, so 3G does the only thing it knows and cuts more costs...(see the earlier comment about trying to hit numbers to get bonuses... and so the cycle continues!!)
    Morale is low, the business is full or kids and people on 457 visas... you get the picture.

    Advice to Management

    Make better decisions, value people and hire some locals rather than Brazilians. Don’t judge people because they have families and don’t want to work to 8pm every day! Your ideal employee criteria is actually illegal discrimination!
    (Ask yourself, did your current way of working help you hit your numbers in 2017?)
    Regarding the CEO....don’t be so arrogant and realise that not all people are useless and perhaps if you actually showed some leadership and supported your team, you might get a better outcome. Kraft Heinz in ANZ is a more complex business than Burger King!
    But that’s ok, because if it doesn’t work out for you you’ll be moved to your next ‘ALL’ boys club 3G assignment!


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