L'Oréal Key Account Manager Reviews

Updated 15 Jul 2020

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3.9
98%
Recommend to a Friend
100%
Approve of CEO
L'Oréal Chief Executive Officer Jean-Paul Agon
Jean-Paul Agon
14 Ratings
  1. "Good glamour but can do with better Talent Management Processes"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Manager Key Accounts in Mumbai
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at L'Oréal full-time

    Pros

    Strong Marketing Ecosystem Very Strong brands with global pedigree Smaller organisation and hence tighter knit Very strong focus on Ethics and Diversity Not very rigid so easier to implement ideas or take decisions Very good learning opportunity on top-of-pyramid channels like Modern Trade and Ecommerce

    Cons

    Does not always reward merit or loyalty Weak Talent Management Or career progression processes Very very few opportunities to move to roles outside the country below Senior Leadership levels Not the best pay-master in the industry Not the best ecosystem to learn commercial processes as not a deep-distributed organization. No processes to ensure parity or balance between grades basis job profile or experience. Majorly manually driven and Subjective on this front.

  2. Helpful (2)

    "Key account manager"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Key Account Manager 
    Neutral Outlook

    I worked at L'Oréal full-time for more than 3 years

    Pros

    You can find some of the most brilliant people here. You can learn so much from a bunch of extremely smart people

    Cons

    Culture managed by fear. Threatening to fire people constantly...upper management is mostly made up of misogynist men with a few women on complete power trips. While i worked there, my husband was diagnosed with cancer and no one even ever bothered to ask how i was doing for an entire year. When I left, they tried to retain me with a counter offer. My answer was: I don’t know what life holds for me....all I know is that I do want kids, and that my parents will most likely pass in the next few years, things will happen....I dont know what, I only know one thing for sure, I don’t want to be here when it all happens. ✌🏻

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  3. Helpful (1)

    "Great first job - Very stressful in the long run"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Key Account Manager 
    Neutral Outlook
    Approves of CEO

    I worked at L'Oréal full-time for more than a year

    Pros

    Opportunity to learn and grow. Generous training program and benefits. Great colleagues

    Cons

    Very fast pace. Poor work life balance. Stressful

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    L'Oréal Response

    December 9, 2019Global content and employee engagement manager

    Hi there, Thank you very much for sharing your experience and opinion. It's always valuable for us. Just like you mentioned, L'Oréal offers big opportunities to grow and learn, because we do not wait to give real responsibilities to our employees, whatever their position is. That's why we attract a lot of juniors. However, we're trying our best to improve the work-life balance of our employees and our managers play a key role in it! Some people are leaving, but we never mention the number of employees who are coming back after a few years also! Thank you for sharing this, we take your feedback into account and will communicate to upper management. We wish you the best for the future, don't hesitate to keep in touch with us! Have a lovely day, Madeline

  4. "Good Place to develop your career"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Key Account Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at L'Oréal full-time

    Pros

    Flexible working hour, good acceleration plan

    Cons

    Structure is not yet fix on constantly changing

    L'Oréal Response

    September 2, 2019Global content and employee engagement manager

    Dear colleague, Thank you for your review, very positive indeed! We are happy you appreciate the acceleration plan and the benefits we are able to offer to our employees. But you are right, L'Oréal as an organization is constantly changing in order to adapt to the industry, the environment, etc. We call it sometimes 'organized chaos'. We hope you'll get the most out of it! We wish you continued success as you grow your career with us. Best, Madeline

  5. "Fast-paced, you can learn alot."

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Key Account Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at L'Oréal full-time

    Pros

    You will be given a full responsibility for the business, therefore you will learn alot.

    Cons

    Due to the heavy workload, work & life balance is not so good. (But this depends on where and which function you are in)

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  6. "The Beauty School"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Key Account Manager in Karāchi
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at L'Oréal full-time for more than 5 years

    Pros

    Working at L'Oreal will teach you everything that you need to know about the Beauty World. The way L'Oreal looks at beauty, no company still in this world has the same aesthetics.

    Cons

    A very lean organization where ranks and JDs are not clear for many countries.

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  7. Helpful (3)

    "IDC, Director of Key Accounts"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Director of Key Accounts, IDC in New York, NY
    Doesn't Recommend
    Positive Outlook
    No Opinion of CEO

    I worked at L'Oréal full-time for more than a year

    Pros

    Loved the office environment everyone trying to help the new girl.

    Cons

    Uninterested in profitability, poor management, lack of on-boarding to understand systems, edu on brands, jus overall horrible experience.

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    L'Oréal Response

    February 11, 2019Employer Brand Specialist

    At L’Oréal, we want to make sure each and every colleague is in a position to succeed. We’re sorry to hear that your experience wasn’t satisfactory. We encourage employees to keep an open dialogue with their managers and HR contacts to ensure they are supported from the time they join the team, throughout their career with us. Please know we appreciate you sharing your thoughts with us – they help us improve for the future.

  8. "Perfect job for to grow"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Key Account Manager in Switzerland, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at L'Oréal full-time for less than a year

    Pros

    I love working for L'Oréal.

    Cons

    Work Life Balance not very good.

    L'Oréal Response

    April 16, 2018L'Oréal Talent Team

    Dear colleague, We thank you for sharing your review . We are glad to hear you are loving the journey with L’Oréal . When you love your work and the people you work with, amazing things can happen. Our innitiatives such as Simplicity and Share & Care aim to bring more efficient ways of working and more work/life balance activities for our employees. Please speak to your manager or HR if you have any particular concerns. All the best! Yang.

  9. "Key Account Manager Luxe"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Key Account Manager Luxe in Ciudad de México
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at L'Oréal full-time for more than a year

    Pros

    It's a company with a great work enviroment, very young, fast paced and creative. All ideas are welcome and you feel truly appreciated and truly listened even when your ideas are not implemented they always listen to you. The Ethics departement is constantly checking everyone is treated farly and respectfully and they are very accesible. The products are great wich adds a lot of fun to the work, sometimes they give frees samples to the employees so you can try them. It a very fast paced company so you are challenged to constantly developing new skills and improving the way you do things.

    Cons

    There's a lot of pressure and since it's a very changing, fast paced enviroment not everyone resist the pressure. People can be a little too stressed or too pressure mainly during the seasons.

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    L'Oréal Response

    October 21, 2017Employer Brand Specialist

    Dear former colleague. We appreciate you sharing your very positive experience with L'Oréal! We're 110% in agreement with all the positive comments you have! It's true, L'Oréal moves at lightning speed and it's not necessarily an easy environment to work in. There are some moments at get a bit intense, you're right. But we recognise, appreciate and celebrate the great achievements and results created by our driven people. They are the reason we're the world's leader in beauty! Thank you for your advice to management, this is very useful for us to understand how we can further improve our leadership. Thank you for your service at L'Oréal and we wish you all the best in your new career. Emma

  10. Helpful (2)

    "Key Account Manager"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Key Account Manager 
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at L'Oréal full-time for more than 5 years

    Pros

    Amazing brands that you can be proud to represent.

    Cons

    Constant re-organization. Inconsistency with leadership direction. Limited opportunity for advancement outside of New York.

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    L'Oréal Response

    June 9, 2017Employer Brand Specialist

    Dear former colleague, thanks for sharing your experience with us. It's important for us to hear from our people, past and present , on their life at L'Oréal- your feedback helps us understand where we can improve! We're glad you felt proud of our brands. It's really thanks to our people behind the products that really count, so we thank you for your dedicated effforts during your time with us. Indeed, L'Oréal's going through a lot of change at present and we're sorry to hear you felt the side effects of this. We're working hard to ensure our leaders lead by example, through a key focus on leadership trainings and embracing a culture of people empowerment. Change doesn't happen tomorrow but we'll be sure to get there ! Wishing you the best in your career, Emma

Found 23 reviews