L'Oréal Reviews | Glassdoor.com.au

L'Oréal Reviews

Updated 12 March 2019
2,668 reviews

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3.7
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L'Oréal Chief Executive Officer Jean-Paul Agon
Jean-Paul Agon
1,001 Ratings

Employee Reviews

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Pros
  • "Learn a lot and are given a lot of responsibility" (in 72 reviews)

  • "In addition Senior management is focused on ensuring their employees can maintain a work/life balance and utilize the work from home policy" (in 61 reviews)

Cons
More Pros and Cons

  1. "Produc Development Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Development Manager
    Current Employee - Product Development Manager
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at L'Oréal full-time (More than 8 years)

    Pros

    Very dynamic and motivated people
    Innovation and R&D are at the very heart of business growth model.

    Cons

    careful with politics
    Sometimes there is no processes.

    Advice to Management

    Listen more to their people and what they have to say. Back up them in political difficult situations.

    L'Oréal Response

    11 Nov 2018 – L'Oréal Talent team

    Dear colleague, thank you for sharing your positive experience at L'Oréal! You're so right, R&I is the core of our business, and our driven people make innovation happen. Yes, you're also right that... More


  2. "Fast paced"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Melbourne
    Current Employee - Anonymous Employee in Melbourne
    Recommends

    I have been working at L'Oréal full-time (More than a year)

    Pros

    Fast paced, fun environment, great location, opportunities for growth through training and promotion.

    Cons

    Sometimes high stress, high turnover of staff

    L'Oréal Response

    11 Nov 2018 – L'Oréal Talent team

    Dear colleague, thank you for taking the time to write a review! Great to hear about your positive experience with us. You're right, L'Oréal is very fast paced, a great learning company with... More

  3. "Territory Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Territory Manager in Melbourne
    Former Employee - Territory Manager in Melbourne
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at L'Oréal full-time (More than a year)

    Pros

    Free product is the only pro!!!

    Cons

    Nobody helpful what’s so ever, need to go through 5 people to get 1 answer. Terrible to work for turn over staff constantly.

    Advice to Management

    Employ managers who have sales experience!


  4. "Hardcore Corporate Politics in Australia! Never seen something like this!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales In Luxe Division in Melbourne
    Current Employee - Sales In Luxe Division in Melbourne
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at L'Oréal full-time (More than a year)

    Pros

    Very few!
    Generous free products and they even let you buy luxury handbags, sunglasses, etc from YSL and Armani with discount which is great

    Cons

    Senior Management are all about "the perfect show", everything in terms of communications and what the employees and outside world would see is orchestrated.
    They never tell you the reality if doesn't portrait the image they want. big show one mentality. even their trainings are a show to be able to put on social media and brag about it but in the other hand they would never say how many smart people are departing everyday because of long hours, lack of pay, politics, etc

    Advice to Management

    Put more energy to all staffs' requests such as true diversity, transparency on talent management and development, company challenges instead of the big university week and town halls shows. everyone who has a little brain would know these are high cost productions with the purpose of PR.
    Be open minded to take criticism rather than axe the employees who voice any opinion slightly different with yours


  5. "Marketing Intern"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Intern in South Melbourne
    Former Employee - Marketing Intern in South Melbourne

    I worked at L'Oréal full-time (Less than a year)

    Pros

    You learn heaps in a very fast paced environment. Exposure to many facets of the business and marketing.

    Cons

    Little training or support. High stress.

    L'Oréal Response

    16 Apr 2018 – L'Oréal Talent Team

    Dear former colleague,
    Thanks for coming to write review. Really glad to know your experience with us sets you up well for your career ambitions ahead! Thank you for the valuable feedback to... More


  6. "Long hours and lots of responsibilities but great opportunities for those inclined"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - National Education Manager in Melbourne
    Former Employee - National Education Manager in Melbourne
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at L'Oréal full-time (More than a year)

    Pros

    Strong cohesive management, progression based on merit, consistently challenging. Good gratis allocation, generous leave and benefits. On the job training and development

    Cons

    Lower remuneration, low work life balance. Lots of travel, overtime and additional responsibility expected. Competitive atmosphere between divisions. Low to no induction process


  7. "They don't look after there front line workers on the floor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Floor Sales Fragrances in East Brisbane
    Current Employee - Floor Sales Fragrances in East Brisbane
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at L'Oréal (More than a year)

    Pros

    Some strong brands in the stable

    Cons

    Complete disregard for the front line workers. Zero incentive to really reach or exceed targets. There commission and incentives are regarded in the industry as the worst and non- existent and I know first hand and it's so so disappointing and disheartening.

    Advice to Management

    Wake up to yourselves and reward the hard working high performers who put in the effort and don't just want to take a weekly or hourly pay.

  8. "Incredible ability to lead change"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Melbourne
    Current Employee - Anonymous Employee in Melbourne
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at L'Oréal full-time (More than 3 years)

    Pros

    Innovative, challenging, energetic, creative, dynamic, ambitious
    Training, staff benefits, culture, people
    Current leadership is stretching us and making the unexpected possible

    Cons

    Not the place for people who want to be a follower, cruise or go under the radar
    AUSTRALIA is taken for granted and misunderstood by European colleagues / leaders

    Advice to Management

    Move ANZ out of APAC zone


  9. "Brilliant opportunities and energy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Melbourne
    Current Employee - Anonymous Employee in Melbourne
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at L'Oréal full-time (More than a year)

    Pros

    Fantastic L'Oreal Australia team and inspirational Country Manager
    So many incredible projects
    Opportunities to put forward ideas and have them implemented

    Cons

    Sometimes there are late calls with international colleagues


  10. "A great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Melbourne
    Current Employee - Anonymous Employee in Melbourne
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at L'Oréal full-time (More than 10 years)

    Pros

    A business that is forever evolving, no 2 days are the same so if you are resilient, passionate and ready to work hard then L'Oreal is a great place. Success is part of the culture, but more so in recent years the how we win is just as important. L'Oreal places allot of value on it's people and you as an employee feel as if you can make a difference.

    Cons

    Forever feel as if we are preparing for an international visitor! Australia is not a valued market.