Lovisa Assistant Store Manager Reviews | Glassdoor.com.au

Find jobs for Assistant Store Manager

Lovisa Assistant Store Manager Reviews

Updated 17 Jun 2019

To filter reviews, or .

Found 6 reviews

1.6
StarStarStarStarStar
Rating TrendsRating Trends
0%
Recommend to a Friend
46%
Approve of CEO
Lovisa CEO Shane Fallscheer
Shane Fallscheer
3 Ratings
  1. Helpful (1)

    "No one stays"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Store Manager in Sydney
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Lovisa full-time for more than a year

    Pros

    - Good discount -Good regional manager (depending on who you get - Get to be surrounded by jewellery learn skills on how to handle pressure and negativity

    Cons

    -Rude managers, will push you and pressurise you every 10 mins. will notice every action and will constantyl point out mistakes. Crazy expectations with low wages. Not even one girl stays for long. Rude customers. It's not a styling role rather a saleswomen role where you have to convince customers

    Advice to Management

    Please coach managers to not treat team members like their servants. and lessen the pressure you give to team members.

    Lovisa2019-06-07
  2. Helpful (1)

    "Horrible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Store Manager 
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Lovisa full-time

    Pros

    Staff discounts Some nice people to work alongside Paycheck

    Cons

    Company gets paychecks wrong and underpay you Management make you work overtime and dont pay you for it People can be nasty and cut you down and make fun of you behind your back Made to do pushups in store on my third day for not unpacking stock fast enough. The store was open and customers started walking through when this was going on. That was it for me and I quit. Any other company will treat you better...

    Show More
    Lovisa2019-06-18
  3. Helpful (1)

    "NEVER AGAIN"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Assistant Store Manager/Stylist in Brisbane
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Lovisa part-time for more than a year

    Pros

    50% off Ability to move home stores easily Good penalty rates Gave me the courage to be self confident

    Cons

    -TERRIBLE MANAGEMENT- regional manager changed so often - TERRIBLE HOURS- part time team members are supposed to get a base of 6 hours every fortnight, some weeks I would only get 4 hours despite being fully availiable, they expect you to be 15 mins early (unpaid) or stay back if you are not. If you close by yourself be ready to stay back 1+hours to close properly UNPAID - MANAGERS- uneducated in consumer rights, because...

    Show More

    Advice to Management

    -Stop pushing sales down your customers throats and AOS ( YOU ARE CREATING COMPETITION WHEN WE DONT EVEN RECIEVE COMMISSION) - look at your refund policy, you say you can’t return earrings but will be more than happy to if the customer yells. WORST RETAIL JOB, POOR COMPANY CULTURE, I have met Shane once, he is a nice guy, but I do suggest he work as a part-time team member for a day in a Grade A store, so he can...

    Show More
    Lovisa2018-10-19
  4. Helpful (3)

    "LOVISA: MANAGEMENT AND COMPANY EXPECTATIONS ARE UNACCEPTABLE"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Assistant Store Manager 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Lovisa full-time for less than a year

    Pros

    Make great friends (with fellow staff, not management) They promote internally; many opportunities to grow within the company quite quickly Training process was extensive

    Cons

    -Long hours for poor pay -They do not hire quality staff: often prefer to hire young girls with little/no retail experience putting pressure on managers to train -High company expectations and benchmarks: the pressure to sell and 'style' customers is ridiculous; customers are often browsing as opposed to coming in for a specific item, but management expect all staff to style every customer. -Add Ons: the benchmark...

    Show More

    Advice to Management

    INVEST IN YOUR STAFF!!! Do not sugar coat the expectations and make sure they know what the daily tasks are. Strategise DAILY what is expected with your regional manager based on your store as opposed to a blanket list of things to do. HIRE MORE STAFF!!! TWO PEOPLE CLOSING ON ALL DAYS!!! DO NOT patronise your staff for not reaching budgets; assure them they are supported constantly.

    Lovisa2018-01-26
  5. Helpful (3)

    "Terrible Company, Horrible Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Store Manager in Brisbane
    Doesn't Recommend
    Negative Outlook

    I have been working at Lovisa part-time for more than a year

    Pros

    50% staff discount is the only good thing

    Cons

    WHERE TO START!!! Firstly there is a strong bully culture in the company where they will cut you down to acheive impossible sales targets and expected to work free over time. In some cases being expected to work an extra 6 hours unpaid, yet if your a few minutes late they willl dock you for that hour or give you a written warning! Some girls are nice (if they are the passive type) most are nasty and will undermine...

    Show More

    Advice to Management

    TREAT your staff right they are the point of interaction with YOUR customers!!!!!

    Lovisa2017-01-04
  6. "Wish I could give them less then 1 star..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Assistant Store Manager 
    Doesn't Recommend
    Negative Outlook

    I worked at Lovisa part-time for more than a year

    Pros

    Discounts on the jewellery, some staff was friendly. You band together when you work at such a terrible place.

    Cons

    I worked at Lovisa (unfortunately) for almost 2.5 years. During this time almost everything was horrible...main issues: - Working overtime WITHOUT being paid - Not realising you were going to be working overtime until you began your shift only to be told that there will be 'consequences' if you were to go home on time - Asked to do things that are beyond your job description - Taking on these tasks without being paid...

    Show More

    Advice to Management

    Fix everything. Take a good hard look at the company you have created and the people who have gotten you there.

    Lovisa2015-08-14
Found 6 reviews