Lovisa Team Member Reviews | Glassdoor.com.au

Lovisa Team Member Reviews

Updated 3 May 2019

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Found 7 reviews

1.5
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0%
Recommend to a Friend
76%
Approve of CEO
Lovisa CEO Shane Fallscheer
Shane Fallscheer
2 Ratings
  1. Helpful (2)

    "Terrible place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Part Time Team Member in Canberra
    Doesn't Recommend

    I have been working at Lovisa part-time for more than a year

    Pros

    Good place to work as a christmas casual or for a short period of time to get some extra money. Generally the team members are nice and all feel the same about the workplace so it is easy to bond with them.

    Cons

    The managers push so hard to sell add ons that the team members usually go home feeling terrible if they did not make their add on target for that day. The hours are unreliable with some weeks being rostered for 20 + hours and other weeks only 8 hours. The managers are not held responsible for anything and never hold themselves to the same standards as the general team members.

    Advice to Management

    Treat your team members like actual people with lives.

    Lovisa2018-12-27
  2. "The worst job I have had"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Team Member 
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at Lovisa part-time for less than a year

    Pros

    50% discount on all products

    Cons

    HR is shocking, they don't even know what they're doing. The response every time I send an email (regardless of content, what I ask, etc.) they just reset my password. Every. Time. Way too much pressure to sell Add On's 15 minutes is not enough time to close the store, and there's no getting paid for time stayed back unless you specifically contact your manager in advance - and you have to argue as to why you need the...

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    Advice to Management

    Change your work culture. It currently comes across as superficial, money-focused, and high-pressure. Its stressful to work within and not at all enjoyable. I'd also suggest giving your official Lovisa Website a makeover and introduce e-commerce to the table if you're going to be so money focused. At less upload quality images of all current ranges and products online so customers aren't so confused.

    Lovisa2018-08-28
  3. Helpful (7)

    "Lovisa a big nightmare"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Part Time Team Member in Sydney
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Lovisa part-time for less than a year

    Pros

    The only good this about working with lovisa is the amazing girls I work with I would not of been able to make it 9 months without them love them to bits

    Cons

    The push for add ons is to a point of not possible and always being mistreated put down and lied to makes coming to work a nightmare my manager is amazing but then it comes to my regional and when the phone rings I dread awasering in fear of being treated like trash yet again and feeling worthless and upset . The company is so strict on kpi’s at the end of the day it’s just fake jewellery that dose not last. this job...

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    Advice to Management

    1) don’t put a push for add ons 2) reginals stop treating us like crap you are not better than us stop walking all over us and lieing to us 3) actually give managers time to train staff 4) grow the hell up we are human to treat us with some respect

    Lovisa2018-05-10
  4. Helpful (5)

    "worst place ever"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Part Time Team Member in Macquarie

    I worked at Lovisa

    Pros

    worked at lovisa macquarie for a good 6 months - alright discount of 50%

    Cons

    - all the people that work there are not genuine - regional and store managers are hella picky and bully u into selling add ons - my particular store they had stupid punishments if you dont sell enough like filming you do the whip and nae nae or making you eat dark chocolate so dumb - terrible dress code can't wear denim, can't wear any jewellery you bought from the store before you started working (bully you into...

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    Advice to Management

    management needs to chill, needs to create better work environment

    Lovisa2017-06-10
  5. Helpful (1)

    "Do not work here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Team Member 
    Doesn't Recommend
    Negative Outlook

    I have been working at Lovisa for more than 3 years

    Pros

    None you never work with your friends/other girls only with the manager who are so nasty

    Cons

    Don't work here would not recommend you get paid really low they only hire young people because they will pay you $10 per hour if your 16 Expect you to tell everyone about the add on and scold you if you don't tell every customer the features and benefits even if they don't want to hear it Management is really bad including assistant managers and regional managers they will be nice to you in the start but once...

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    Advice to Management

    Respect your staff give them hours they deserve Work on ways that motivate and make your staff love their job instead of hating it and feeling pressured and stressed Think of other ways to be a positive leader and give them a better work life balance Don't upload roster adjustments the day before you guys are nuts! Give new staff better training because they bludge so much and you hire the wrong people all the...

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    Lovisa2016-09-01
  6. "Lots to do"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Team Member in Luton, East of England, England
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Lovisa full-time for more than a year

    Pros

    Always busy, nice stock 50% discount

    Cons

    Long hours, hassled for not completing work that is too much of a heavy work load

    Advice to Management

    Less ops

    Lovisa2019-05-03
  7. Helpful (1)

    "I'm just a money bag"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Team Member in Wellington, Wellington
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at Lovisa part-time for less than a year

    Pros

    If you enjoy interacting with customers and have a genuine love for styling/fashion then Lovisa is the place to be. One of the most exciting and rewarding parts of my role was getting to help our lovely ladies look and feel amazing.

    Cons

    Communication sucks, rosters suck, staff treatment sucks. I've never felt so insignificant within a role in my life. For how little you get paid, you're expected to go above and beyond without complaint. I would also like to mention the ridiculous competitive culture in the store. Staff members within their own team are made keep tallies on their KPIs and add on progress as well as competing against other stores. Of course...

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    Advice to Management

    Stop making your girls compete against each other, stop being so pushy for promotions

    Lovisa2019-03-04
Found 7 reviews