Lovisa "staff discount" Reviews | Glassdoor.com.au

Lovisa Employee Reviews about "staff discount"

Updated 14 Jul 2019

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Found 323 reviews

1.9
StarStarStarStarStar
Rating TrendsRating Trends
15%
Recommend to a Friend
23%
Approve of CEO
Lovisa CEO Shane Fallscheer
Shane Fallscheer
171 Ratings
Pros
  • "Another thing that is good is the 50% discount on all of their products(in 55 reviews)

  • "70% staff discount - only once a month(in 45 reviews)

Cons
  • "They push ou to sell add ons like crazy(in 57 reviews)

  • "Poor communication from store support and regional managers(in 56 reviews)

More Pros and Cons

Reviews about "staff discount"

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  1. Helpful (2)

    "Not worth the headache"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Assistant Sales in Melbourne
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Lovisa part-time for more than a year

    Pros

    * The 50% off staff discount * The girls you met and work with are fun

    Cons

    * Regionals/Managers expect you to prioritise work over other commitments * No point putting in your availabilities as they are often ignored, you will be finding yourself rostered on days you can not work * Unlike other companies where managers help you find covers, Lovisa managers won’t. If you can’t find anyone to cover your shift you are expected to work * Regionals/Managers will most likely have a favourite...

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    Advice to Management

    Please show more consideration for your staff.

    Lovisa2019-07-02
  2. Helpful (1)

    "Its just a really bad place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Retail Store Manager in Brisbane
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Lovisa full-time for more than a year

    Pros

    * staff discounts * paychecks * opportunities to progress

    Cons

    * underpaid & overworked * lots of stress * bad people to work with * atrocious workplace - no morale and no culture * bad managers

    Advice to Management

    You get what you give

    Lovisa2019-06-29
  3. "Disgusting Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Merchandise Planner in Melbourne
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Lovisa full-time for more than a year

    Pros

    There are staff discounts on offer, always kept busy with lots of work and are supported from Co-workers.

    Cons

    Lovisa is a very bad place to work. Many managers are unqualified and hold no formal bachelor’s degree from a university. They have worked their way up in the company from stores and find themselves as mid or senior managers but have no formal management qualification or any idea on how to manage people. Same for the HR department, they all come from retail stores but are not qualified to be doing their jobs compared...

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    Lovisa2019-06-27
  4. "You can do better than lovisa"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Retail 
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Lovisa full-time for less than a year

    Pros

    * Make friends * Lovisa Promotes from within * 50% staff discount * Can dress up to work

    Cons

    * Poor communication from head office * Impossible expectations. KPIs always change and they are always pushing you to sell add ons. * Not much respect for customers. Stock comes into store broken and we are told to fix it and sell it back to customers * Encouraged not to accept returns for faulty stock * People leave all the time and no knowledge it ever kept. I have had seven new starters in my store in six weeks.

    Lovisa2019-06-22
  5. Helpful (1)

    "Horrible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Store Manager 
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Lovisa full-time

    Pros

    Staff discounts Some nice people to work alongside Paycheck

    Cons

    Company gets paychecks wrong and underpay you Management make you work overtime and dont pay you for it People can be nasty and cut you down and make fun of you behind your back Made to do pushups in store on my third day for not unpacking stock fast enough. The store was open and customers started walking through when this was going on. That was it for me and I quit. Any other company will treat you better...

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    Lovisa2019-06-18
  6. "High pressure but taught me lots about retail"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Melbourne
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Lovisa part-time for more than a year

    Pros

    - 50% staff discount - I had some amazing team members and some lovely managers - stock is cool - sometimes get bonuses - I learned how to do KPI’s, merchandising, store opening and closing, POS, styling... really great skills for future jobs - some lovely customers - I liked dressing up for work

    Cons

    - massive pressure on selling add on items (sometimes putting so much pressure on staff to sell that they buy them themselves) - too many competitions - ridiculous repetitive morning calls - senior managers try to intimidate you and give you no recognition - ridiculous about getting shifts covered - rostered on days that you have put no availability for - ridiculous pressure to clean and tidy the whole store...

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    Advice to Management

    - Stop trying to intimidate staff - provide staff recognition

    Lovisa2019-02-20
  7. "Lovisa part timer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Lovisa part-time

    Pros

    The store team was nice (depends on the store. I got lucky) Store manager was nice (depends on your store. I know people from other stores hated their managers) Staff discount was sweet 50%

    Cons

    The higher management is constantly breathing down your neck and making you feel low key bad if you don’t reach targets. They don’t really compromise with availability and if you’re sick, you have to find a replacement yourself and don’t even get paid for your sick leaves. The pay was kinda terrible for the amount of work we had to do and they tried to justify it with the staff...

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    Advice to Management

    Treat us like humans and have more realistic expectations

    Lovisa2019-02-05
  8. "Pros & Cons"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at Lovisa full-time

    Pros

    Getting to work with a lot of people your own age you make friends pretty easily. Good staff discount and the end of year roadshow is fun.

    Cons

    Lovisa is all about focusing on the negatives and regularly forget to celebrate the wins. You can have all your KPI’s amazing but if your add on % is bad you’re automatically doing terrible. Add ons in general are way too much of a focus in stores and give team a lot of stress and pressure. There is literally never enough time for anything. They pretty much expect you to work overtime for free because you are never...

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    Advice to Management

    Refer to cons

    Lovisa2019-01-30
  9. Helpful (1)

    "The worst of the Worst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Lovisa full-time for more than a year

    Pros

    Some nice people to work with Access to staff discounts

    Cons

    Senior managers are ruthless and known to illegally terminate employees if they don’t fit the mantra of the company. They set impossible deadlines, KPIs and benchmarks and are furious if they are not met and people are held accountable. Its not a supportive environment, so don’t expect any support or understanding from anyone. It is a very negative and intimidating place to work, managers are belittling, and co-workers...

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    Lovisa2019-02-08
  10. Helpful (1)

    "Lovisa XMAS Casual - This place is disgusting and cruel"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Merchandiser in Melbourne
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Lovisa full-time for more than a year

    Pros

    They give out staff discounts There are some nice girls to work with Loads of experience and it will toughen you up

    Cons

    Terrible treatment of staff They work you like dogs No support with IT or processes Not friendly staff Don’t pay overtime Very strict with start time, but you always end up working overtime Ruthless management Staff are leaving constantly, high turnover because the way they are treatment Poor company culture Staff are not empowered to make their own decisions Greedy company, only thing important is sales and...

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    Advice to Management

    Have some heart and treat people right

    Lovisa2018-11-30
Found 323 reviews