M Group Reviews

3.6

70% would recommend to a friend

(641 total reviews)
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Andrew Findlay

81% approve of CEO

68% positive business outlook

M Group has an employee rating of 3.6 out of 5 stars, based on 641 company reviews on Glassdoor which indicates that most employees have a good working experience there. The M Group employee rating is in line with the average (within 1 standard deviation) for employers within the Energy, mining, utilities industry (3.7 stars).

Reviews by job title

641 reviews
3.0
14 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Supportive supervisor and continued support from mentors. Great team spirit. Helpful technical department and approachable scheduling team. Plenty of overtime.

Cons

Paternity leave policy needs looking at my paternity leave was refused but when I've looked into it the information for which my leave was refused it relates to dates served under the section of maternity leave. Which is clearly different. Also I was promised London weighting salary. I checked this with the onboarding/recruiting person in the interview process. Which was confirmed I would get even though I was just outside of m25. However the London weighting salary has not been honoured.

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M Group Response
7mo
Thank you so much for taking the time to share your feedback-we really appreciate your openness and the detail you’ve provided. It’s fantastic to hear that you feel supported by your supervisor and mentors, and that the team spirit and collaboration across departments have made a positive impact on your experience. We’re also glad to hear that the technical and scheduling teams have been approachable and helpful, that’s something we really value. We’re sorry to hear about the concerns you’ve raised regarding paternity leave and London weighting. These are important issues, and we understand how frustrating it must be when expectations aren’t met, especially when they relate to personal circumstances and commitments. We take this kind of feedback very seriously and will ensure it’s shared with the relevant teams to review the policies and communication around these areas. Please feel free to email me at rachel.robinson@mgroupltd.com with further detail, and I'll ensure your query is escalated. Your experience highlights the importance of clarity and consistency in how we support our people, and we’re committed to improving in this space. Thank you again for your thoughtful feedback-it’s insights like yours that help us continue to grow and do better.
1.0
23 July 2017

Data Collector

Recommend
CEO approval
Business outlook

Pros

I can't think of any

Cons

Poor pay, minimum wage. Have to use own car and pay for own insurance and depreciation. Poor petrol allowance. Use own mobile and own landline. No Training or help from management

1.0
19 Oct 2021
Recommend
CEO approval
Business outlook

Pros

Exposure to the utilities industry and working at a national company. Some very nice people.

Cons

I was bullied by my manager, who took it personally when I handed my notice in and made it their aim to make my life there as difficult and unpleasant as possible. This included pulling me aside for private chats with them, where I would be interrogated on my new role (including my salary), berated for leaving and condescended with ridiculous offers that they “could’ve” made thrown in my face. It reached the point where I couldn’t even eat at work. The bullying and toxicity within the department is rife, and the way I was treated during my notice period was just the icing on the cake. Management took no responsibility for their behaviour and instead abused their positions to make others feel isolated and insecure in themselves.

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M Group Response
4y
Thank you for taking the time to share your feedback. We are sorry that your employment with M Group Services was not a positive experience. If you should like to share any further information, please contact us on PS@mgroupservices.com.
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Glassdoor has 678 M Group reviews submitted anonymously by M Group employees. Read employee reviews and ratings on Glassdoor to decide if M Group is right for you.