MAC Cosmetics Reviews | Glassdoor.com.au

MAC Cosmetics Reviews

Updated 16 Jul 2019

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Found 1298 reviews

3.4
StarStarStarStarStar
Rating TrendsRating Trends
59%
Recommend to a Friend
75%
Approve of CEO
MAC Cosmetics CEO John Demsey
John Demsey
514 Ratings
Pros
Cons
  • "Needs to have a better work-life balance(in 156 reviews)

  • "Sales goals can be a bit high even though less people are shopping at the brand so be prepared to hustle(in 106 reviews)

More Pros and Cons
  1. "make up"

    StarStarStarStarStar
      Former Employee - Anonymous Employee 

      I worked at MAC Cosmetics full-time

      Pros

      it is huge worldwide company that can give you much chance to learn make up skills . it was really good there.

      Cons

      I don't really find any downside when I was working in there.

      MAC Cosmetics2019-05-05
    • "Don't do it"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Retail Makeup Artist in Sydney
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at MAC Cosmetics full-time for more than a year

      Pros

      The access to doing makeup on clients is amazing as well as the free products. Stay in for a year to get the practice if you're looking to be a makeup artist and then get out.

      Cons

      Literally everything. The managers don't care at all, they're getting stingier with the benefits, I regularly had to go 5 hours without a break and without a bathroom on the floor that was a bit of a challenge! They want you to come in early for team meetings and stay late to clean the shop.

      MAC Cosmetics2019-07-17
    • "Don't do it!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Retail Assistant in Sydney
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at MAC Cosmetics full-time for more than a year

      Pros

      The freebies are amazing and the chance to work on a vast range of faces. Get in to get some experience and then get out!

      Cons

      The pay is awful, the hours are awful, management are awful. They don't care about their staff or value people at all.

      MAC Cosmetics2019-06-11
    • "Great product benefits"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Retail Assistant 
      Doesn't Recommend
      Neutral Outlook
      No Opinion of CEO

      I have been working at MAC Cosmetics part-time for more than a year

      Pros

      Generous quarterly product allowance

      Cons

      Poor management and expectations to undertake tasks outside the scope of yours ordinary hours without pay.

      Advice to Management

      If you wish for staff to successfully partake in themed events, maintain morale and avoid exploitation, you should be paying them for the time wherein they are expected to arrive onsite well before their shift commences to prepare/fulfil other duties.

      MAC Cosmetics2019-06-08
    • "Retail Aritst"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Salon Manager in Sydney
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at MAC Cosmetics full-time for more than a year

      Pros

      I gained a huge amount of training both in makeup and sales. Loved working here

      Cons

      Sometimes the hours may be unsociable , but its retail so

      Advice to Management

      Set roasters / hours instead of monthly roasters

      MAC Cosmetics2019-04-17
    • "Never What Anyone Expects"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Retail Makeup Artist in Sydney
      Doesn't Recommend
      Neutral Outlook
      No Opinion of CEO

      I have been working at MAC Cosmetics for more than a year

      Pros

      Free and half priced goods twice a year Great team, meet great people Cool brand Good quality makeup Development as a makeup artist Decent training

      Cons

      Moronic customers Certain members of hr No room for progression Very low pay Unrealistic expectations for artists Emotionally draining Understaffed Bad hours Embarrassing, late to the party product releases (MAC girls palettes, good lashes about 8 years late, crappy contour palette about 4 years after the trend, next to nothing ‘face colour) Obviously very out of date/out of touch/tone deaf people working in product...

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      Advice to Management

      -You need to realise that half the stuff you teach us at update seriously is not applicable on counter -stop showing the FISH video -stop blindly taking the customers side each time -realise you have it SERIOUSLY easy when you’re in store for 3 hours only in a morning and get to just leave and it’s not an actual insight of what it’s like working in what feels like an actual hellhole sometime. In my store, bounce +...

      Show More
      MAC Cosmetics2019-02-18
    • "Retail artist"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 

      I have been working at MAC Cosmetics part-time

      Pros

      Get to play with makeup

      Cons

      None! It’s a great job

      MAC Cosmetics2018-10-06
    • "MAC part time"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 

      I have been working at MAC Cosmetics part-time for more than a year

      Pros

      Great team Training opportunities Opportunity to grow Great discount

      Cons

      Work life balance Working most weekends

      MAC Cosmetics2018-09-18
    • Helpful (1)

      "Mac artist"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Retail Makeup Artist in Brisbane
      Doesn't Recommend
      Neutral Outlook
      No Opinion of CEO

      I worked at MAC Cosmetics part-time for more than 3 years

      Pros

      Artistry training Working with great products Free product/gratis

      Cons

      No work life balance Management unreasonable Cliquey environment

      MAC Cosmetics2018-09-18
    • "Make up artist"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 
      Recommends
      Positive Outlook
      No Opinion of CEO

      I worked at MAC Cosmetics part-time

      Pros

      Team support and the relationship you build with other make up artists. Gratis. You get learn industry focused advanced make up skills.

      Cons

      Management. Working hours can be bad but depends on location.

      MAC Cosmetics2018-08-13
    Found 1298 reviews