Macquarie Telecom Group Reviews | Glassdoor.com.au

Macquarie Telecom Group Reviews

Updated 27 May 2019

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Found 88 reviews

2.7
StarStarStarStarStar
Rating TrendsRating Trends
50%
Recommend to a Friend
67%
Approve of CEO
David Tudehope
48 Ratings
Pros
  • "some smart people and u get a decent paycheck to take home every month(in 6 reviews)

  • "Great place to work for those who are happy to roll up their sleeves and make a difference(in 5 reviews)

Cons
More Pros and Cons
  1. Helpful (4)

    "Why do they keep coming back?"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Macquarie Telecom Group full-time for more than 8 years

    Pros

    More and more staff who leave decide to return to Macquarie Telecom. Why would they choose to do that if the culture is as toxic as some of the reviews suggest? I returned for two reasons. First, because I felt like I could influence and go beyond my role, something which I could not do elsewhere. Second, because of the people - I have never worked with a better team of individuals in any other place. Although I respect...

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    Cons

    This company isn’t for everyone. If you’re more accustomed to a process driven organisation where each function is outlined by procedure and requires six people to oversee and approve your next step, then this is not for you. Process is not at the centre of this company - which is both frustrating and liberating at times. The business can pivot between personal empowerment and requiring excessive oversight on decision...

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    Advice to Management

    Stop responding to the Glassdoor trolls intent on exaggerating and trashing you - haters will be haters. Trust that any intelligent person who is considering working for Macquarie will be able to see beyond the trash-talk and speak to others who still work there and are happy being part of something different to the others. Also, many of the answers you seek can be found within your best people.

    Macquarie Telecom Group2019-03-06
  2. Helpful (1)

    "Smart people go here to be stretched, lots to learn, but you may be on your own."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Sydney
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Macquarie Telecom Group full-time for more than a year

    Pros

    Lots of free food and coffee on demand, helps to keep the wheels turning and get that extra commitment from the team which is required to make this machine run. True camaraderie thanks to strong focus on culture and team building events, unlike any other company I have seen, they get this so right. Great customers, who really seem to appreciate that they won't be dropped into a call queue for the next three days....

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    Cons

    Promises made at interviews are sales pitches to get you on-board, then unfortunately you are on your own and have to fight tooth and nail for funds, personnel, or training. If you're not an expert at presentations, you won't get what you need. Even when your manager understands and accepts what needs to be done, you will have to prepare an extensive business case for the boss, which is a waste of everyone's time. You...

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    Advice to Management

    Support your growth, and remove the culture of people being too scared to talk to the boss. I witnessed senior managers who knew what needed to be done but would not talk to the man in charge. The business is being weakened and stifled by this fear to speak the truth to power, and too many good people (with the best company interests at heart) have walked because their point of view wasn't getting across because of a...

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    Macquarie Telecom Group2019-05-28
  3. Helpful (2)

    "HMC Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Macquarie Telecom Group full-time for more than a year

    Pros

    - Lot of different technologies available to learn. - High level of access available to junior employees.

    Cons

    - Minimal training provided - Low pay compared to rest of the industry - No work, life balance.

    Macquarie Telecom Group2019-03-28
  4. Helpful (2)

    "good Place to develop and leave to work in a properly run company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Member of Technical Staff 
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Macquarie Telecom Group full-time for more than 5 years

    Pros

    Ability to shine as an individual, access to new technologies . Great place to be a non manager

    Cons

    Politically toxic at senior levels, senior management team is a Brady bunch of back-slappeds Everyone butters the chairman/owner

    Advice to Management

    Advance based on current merit not past performance or friendliness with chairman/owner

    Macquarie Telecom Group2019-03-06
  5. Helpful (5)

    "Not breaking new ground"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales in Melbourne
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Macquarie Telecom Group full-time for more than 3 years

    Pros

    There are some genuinely great people who work there and are brilliant at what they do.

    Cons

    Great people are often overlooked in favour of those who shout the loudest and stamp their feet. There is an awful high school mentality which runs through the executive team.

    Advice to Management

    This is a multi-million dollar company who provide other companies with communications, connectivity and security. Act like it.

    Macquarie Telecom Group2019-04-09
  6. Helpful (3)

    "Good and Bad with MT"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Sydney
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Macquarie Telecom Group full-time for more than a year

    Pros

    can learn a lot new

    Cons

    lack of life and work balance; lower pay than industry level

    Macquarie Telecom Group2019-02-21
  7. Helpful (4)

    "The deaf leading the blind"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at Macquarie Telecom Group full-time for less than a year

    Pros

    Get fed good food sometimes

    Cons

    Products are not standardised and constantly need engineering support. No processes in place to manage delivery. Inter-departmental issues. Little to no on-boarding, so all employees are constantly learning while being loaded with work.

    Advice to Management

    Please train your people, invest in training resources, support your people to do the job they were hired to do.

    Macquarie Telecom Group2019-03-04
  8. Helpful (4)

    "Well intentioned, poor execution and oversight"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales in Sydney
    Doesn't Recommend
    Negative Outlook

    I worked at Macquarie Telecom Group full-time for more than a year

    Pros

    Friendly and professional when in times of low stress or success

    Cons

    Lacks oversight on middle management allowed toxic cultures to build up within specific teams and has allowed poor overall strategy to fall on employees (after I left the organisation due to the first point).

    Advice to Management

    Re-evaluate sales and product strategies heavily. Leadership should show greater oversight and ownership of the organisation.

    Macquarie Telecom Group2019-01-30
  9. Helpful (2)

    "Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Network Engineer in Sydney
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at Macquarie Telecom Group full-time for more than a year

    Pros

    Good Culture with few departments and people are helpful

    Cons

    Less resources and everyone is busy most of the time

    Advice to Management

    Please add resources

    Macquarie Telecom Group2019-01-28
  10. "Busy and fun but cramped"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Consulting Project Manager in Sydney
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Macquarie Telecom Group full-time for less than a year

    Pros

    Lots of people joining and going. Interesting work. No two days are the same. Manager is supportive.

    Cons

    Everyone is working on top of each other. Not enough desks or meeting rooms. Not much in the way of training.

    Advice to Management

    Invest in your people and environment. It's not up to scratch.

    Macquarie Telecom Group2018-11-03
Found 88 reviews