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Macy's Commissioned Sales Associate Reviews

Updated 16 Jun 2020

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2.7
54%
Recommend to a Friend
32%
Approve of CEO
Macy's CEO Jeff Gennette
Jeff Gennette
10 Ratings
  1. "Retail sales just to pay the bills."

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Commission Sales Associate 

    I worked at Macy's full-time for more than 5 years

    Pros

    Exposure to Fortune 500 company, multiple skills developed (customer service, sales, clientele service).

    Cons

    Company tried 'empowered employee' approach to 'give employees more discretion for floor-level decisions' per customers, which were mostly negated by management. More responsibilities and higher stress levels (due to 'making customer happy' stressed more often). Management cared more about hitting sales/credit numbers than solving employee morale problems (e.g. poor employee teamwork). When a senior 'superstar' employee breaks the company rules to hit his/her numbers and makes other peoples' lives miserable, and management permits this for years, what does this tell you?

  2. "Rewarding"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Commissioned Sales Associate in Metairie, LA
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Macy's full-time for less than a year

    Pros

    Great compensation and rewarding practices

    Cons

    Not very many in comparison to other Employers

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  3. Helpful (2)

    "Made me hate working retail!"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Commissioned Sales Associate 
    Doesn't Recommend

    I worked at Macy's full-time for more than 5 years

    Pros

    I have nothing positive to say

    Cons

    Management team is not very understanding when it comes to scheduling!

  4. "Yearly Salary Reduction"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Commissioned Sales Associate in Orland Park, IL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Macy's part-time for more than 5 years

    Pros

    Most of the co-workers and customers are great.

    Cons

    Management can be uncouth and discriminating racially, sexually plus age.

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  5. Helpful (1)

    "Great Holiday Job"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Commissioned Sales Associate in New York, NY
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Macy's part-time for more than a year

    Pros

    Great commission on the holidays. Great employee discount and sales

    Cons

    Management does not know what they are doing. Their goal is just to report high sales to their bosses

  6. "It depends..."

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Commissioned Sales Associate in San Jose, CA
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Macy's full-time for more than 3 years

    Pros

    - Availability to exchange your shifts with coworkers - Flexible timing (for a part-time associate - Starting at 9 to 10 AM

    Cons

    - Working on weekends and holidays - Poor management

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  7. "Only care about bottom line"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    Former Employee - Commissioned Sales Associate in Rancho Cucamonga, CA

    I worked at Macy's full-time for less than a year

    Pros

    Good hours/ flexible scheduling Friendly management

    Cons

    No comradery between employees/ departments Loss prevention down your throat over everything

  8. Helpful (1)

    "Poor Salary For Your Workload"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Commissioned Sales Associate in Miami, FL
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at Macy's part-time for more than 5 years

    Pros

    • Flexible scheduling(?) Macy’s allows you to advertise your unwanted shifts for others to pick up and there’s a points system you can accumulate in case of emergency callouts. However, the new attendance policy removed that system and will implement grounds for termination if you do not have 100% attendance for the week.

    Cons

    • Mediocre management • Working with VERY limited staff • Little to no insurance and benefits • Various hidden safety hazards (be careful) You’re basically doing five jobs for the slightly over minimum wage salary of one. You’re not just the sales associate who assists customers and open credit. You’re also the fitting room attendant, the fulfillment staff, and your department’s recovery team. Plus, you’re expected to do said things all alone with no assistance AND keep up with commission goals.

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  9. "Earn what you put in"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Commissioned Sales Associate 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Macy's full-time for more than 5 years

    Pros

    Holiday pay, vacation time, no limits on the amount of time you can spend at work.

    Cons

    Weekends are mandatory if you want to make money.

  10. "Great Place"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Commissioned Sales Associate in Yonkers, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Macy's part-time for more than 5 years

    Pros

    Discounts, paid time off, hour lunch breaks. extra break.

    Cons

    Having a goal you need to meet for the # of accounts you open because most customers already have one.

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