Macy's Reviews

Updated 11 Jul 2020

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3.3
53%
Recommend to a Friend
66%
Approve of CEO
Macy's CEO Jeff Gennette
Jeff Gennette
2,091 Ratings
  1. "Trade Assistant"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Trade Assistant in Melbourne
    Recommends
    Positive Outlook

    I have been working at Macy's part-time for more than 3 years

    Pros

    - Great work life balance - Great culture

    Cons

    No cons, I love the company

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  2. "Good place"

    3.0
    Former Employee - Anonymous Employee 

    I worked at Macy's part-time

    Pros

    Good staff and training provided

    Cons

    None that I can think of

  3. "Customer Service"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     

    I worked at Macy's

    Pros

    Fun Easy Teamwork Experience overall the experience was good

    Cons

    Not Flexible staff hours Tiring overall the experience was good

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  4. "Sals coordinator"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Coordinator in Port Stephens
    Doesn't Recommend
    Negative Outlook

    I have been working at Macy's full-time

    Pros

    Great location to work at

    Cons

    Bad management tom work with

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  5. "Ok place to work"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Macy's part-time

    Pros

    I was paid on time and the work was relatively easy going. I had to deal with people a lot, but that was ok because I like dealing with people.

    Cons

    I don't have any cons really from when I worked at Macy's. The people were nice and the job was fine most of the time.

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  6. "ABC Accounts an OK place to begin your career."

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Accountant in Sydney
    Recommends
    Neutral Outlook

    I worked at Macy's full-time for more than 10 years

    Pros

    Good pay and nice environment.

    Cons

    Long hours and inflexible attitudes.

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  7. Helpful (1)

    "Fun culture and great co-workers"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Regional Manager, Executive Recruitment 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Macy's full-time for more than a year

    Pros

    Genuine passion of co-workers to try and provide a "magical" experience for customers. Most employees have the right balance of being focused on driving profitability while knowing they are ultimately not 'saving lives'. Good discount.

    Cons

    Pay is low in the retail industry, period. In the salaried executive roles, there seems to be constant change and restructures.

  8. Helpful (1)

    "Macy's isn't the same"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Deptford
    Doesn't Recommend
    No Opinion of CEO

    I worked at Macy's part-time for less than a year

    Pros

    Had lots of hours Was paid more because I worked in the designer department Co-workers were friendly and taught you everything you needed to know, management not so much though. Gets you out of your shell

    Cons

    Only allowed one day off for classes Managers didn't care if it was a slow night, if you didn't meet your sales goal you were in trouble. They didn't care about connecting with people. They only cared about the sale so they could beat another macys. Dress code was different depending on who you spoke to Orientation was awful and just sat in front of a computer

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  9. "Great run!"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Director in Miami, FL
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Macy's full-time for more than 8 years

    Pros

    Great company that is customer focused and cares about their teams.

    Cons

    Company has eliminated so many positions that workload has quadrupled and titles/pay have been stripped.

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  10. COVID-19

    "Amazing Team"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Software Engineer in Johns Creek, GA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Macy's full-time for more than a year

    Pros

    My team is what made this experience better than I hoped. Everyone was willing to work together and collaborate properly in order to get things done. It was a great environment to be in and felt it helped me grow as a developer. Sad that covid has impacted the business this way but understand why it was needed.

    Cons

    Culture completely changed in just a year. A lot of decisions from higher up created a somewhat hostile work environment. Feedback and input for performance or growth didn't seem to be taken seriously from higher management as a whole company. Sometimes work life balance can be lost during tight deadlines but eventually you have relaxing periods.

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