Macy's Support Associate Reviews

Updated 14 Sep 2020

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3.3
58%
Recommend to a Friend
93%
Approve of CEO
Macy's CEO Jeff Gennette
Jeff Gennette
6 Ratings
  1. "A very productive position"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Support Associate in Dublin, OH
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Macy's part-time for less than a year

    Pros

    I focused on the handbag department. I was responsible for putting new merchandise on the sales floor, and making everything visually appealing to customers. It was nice to look at beautiful handbags and wallets each day I was there!

    Cons

    I'm pretty short, and was unfortunately unable to reach some of the high stock room shelves even when using the step stool.

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  2. "Great"

    3.0
    Former Employee - Support Associate 

    I worked at Macy's part-time

    Pros

    Flexible hours, on call, holiday pay

    Cons

    Underpaid, inconsistent management, lack of leadership


  3. "Friendly Co-workers"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Retail Support Associate in Los Angeles, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Macy's part-time for more than 3 years

    Pros

    Friendly co-workers. Easy to apply with little to no experience.

    Cons

    Unfortunately the pay isn't that great.

  4. "Decent until it wasn’t"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Merchandising Support Associate in San Diego, CA
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Macy's part-time for less than a year

    Pros

    Semi-automatic hiring & onboarding interview process

    Cons

    Environment varies wildly between supervisors & corporate is very anti-union

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  5. "Support Associate - Fulfillment"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Support Associate in Swansea, MA
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Macy's part-time for more than a year

    Pros

    Supervisor was flexible with schedule Take break/lunch when I want to take break/lunch Friendly co-workers Variety of work to keep it interesting

    Cons

    Tough to move up in positions, as in to a supervisor/manager/corporate role.

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  6. "Okay job for college students and retired people"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Support Associate in Staten Island, NY

    I have been working at Macy's part-time for more than 5 years

    Pros

    Flexible hours and pay is fine

    Cons

    not enough management, not much hours

  7. "Great Company, Experience Depends on Location"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    Former Employee - Retail Support Associate 

    I worked at Macy's part-time for less than a year

    Pros

    - employee discounts at Macy's and Bloomingdale's - supportive environment - Diversity Training

    Cons

    - Experience depends heavily on the store you work at

  8. "good for temporary"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Support Associate in McLean, VA

    I worked at Macy's full-time

    Pros

    its good for temp work

    Cons

    many hours little money

  9. "Macy’s Inc."

    2.0
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    Former Employee - Sales Support Associate in Stanford, CA

    I worked at Macy's part-time for less than a year

    Pros

    Very decent commission rates in addition to hourly wage and employee discounts.

    Cons

    Poor work/life balance. Coworkers very difficult to coordinate tasks and communicate with.

  10. "Fairly dull and simple tasks"

    2.0
    Former Employee - Retail Support Associate in Vancouver, WA

    I worked at Macy's part-time for less than a year

    Pros

    Easy to understand and get the hang of

    Cons

    Tedious and mundane daily work

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