Madame Tussaud's Reviews | Glassdoor.com.au

Madame Tussaud's Reviews

Updated 30 Jul 2019

To filter reviews, or .

Found 71 reviews

3.0
StarStarStarStarStar
Rating TrendsRating Trends
43%
Recommend to a Friend
55%
Approve of CEO
Nick Varney
24 Ratings
Pros
  • "Free entries into Merlin Attractions, flexible scheduling, no prior work experience needed(in 4 reviews)

  • "Merlin Magic Pass for staff after 6 weeks (includes 20 free tickets to Merlin attractions in the U(in 4 reviews)

Cons
  • "A bumpy beginning as a new attraction in Nashville but has evened out now and is on the rise(in 7 reviews)

  • "multiple parts of the museum is malfunctioning and management refuses to fix it, instead they put money into useless projects(in 3 reviews)

More Pros and Cons
  1. "Good part-time employment for college students"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Guest Experience Host in Washington, DC
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Madame Tussaud's part-time for less than a year

    Pros

    Great part-time job for college students Great management

    Cons

    Lacks flexible work hours for part-time positions

    Continue reading
    Madame Tussaud's2019-07-30
  2. "Part time guest relations host"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Madame Tussaud's part-time

    Pros

    Close knit working colleagues, good benefits even for part timers

    Cons

    Basic pay is very low for part timers

    Continue reading
    Madame Tussaud's2019-06-11
  3. Helpful (1)

    "Poor management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Cash Control 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Madame Tussaud's part-time for more than 3 years

    Pros

    Fun at times the staff morale was high due to a balance between seasoned and new employees

    Cons

    Disorganized management. No employee appreciation. Favoritism is the management style.

    Continue reading
    Madame Tussaud's2019-06-26
  4. "Mediocre"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Guest Relation in Singapore
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Madame Tussaud's full-time for more than a year

    Pros

    The magic passes that give you access to quite a lot places worldwide under Merlins and the wonderful colleagues

    Cons

    Very judgmental management they judge you based on your character not work performance. Promotion path is virtually unobtainable and it's very very slow process only the selected are nominated otherwise forget it. Management between managers varies from very good to borderline and mediocre Dated equipments with no clear direction for a foreseeable future and a very turnover rates within 4 years of opening and the staff working there are mainly made up of part-timers and a substantial amount of full-timers.

    Continue reading
    Madame Tussaud's2019-05-08
  5. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Manager in Hong Kong
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Madame Tussaud's

    Pros

    Stable environment, nice colleagues, well commission

    Cons

    Nothing to learn, difficult to promote

    Continue reading
    Madame Tussaud's2019-04-12
  6. "Host"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook

    I have been working at Madame Tussaud's part-time

    Pros

    Fun, social, interesting, close knit employees

    Cons

    Low pay, low hours, hard to move up

    Continue reading
    Madame Tussaud's2019-02-10
  7. "Family welcoming work environment a positive place to be and had good energy all around"

    StarStarStarStarStar
    Former Employee - Host in London, England

    I worked at Madame Tussaud's for less than a year

    Pros

    Employees are giving a lot of trust and are able to work in teams with close colleagues in order to create the best experience for guests

    Cons

    Getting used to the way the business communicates through the use of radios and using specific code

    Continue reading
    Madame Tussaud's2019-02-04
  8. "They truly don't care if you like your job or not."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Guest Experience Host in Las Vegas, NV
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Madame Tussaud's part-time for more than a year

    Pros

    Free entries into Merlin Attractions, flexible scheduling, no prior work experience needed. The Studios team is friendly and more than happy to answer questions about the work they do.

    Cons

    No real leadership, there are managers but not much in regards to mentoring or guidance. If you are a favorite, you can pretty much get away with anything but being caught stealing. Higher ups treat you like you are stupid and incapable of doing anything but the very basics of your job. And your job, it will change, but not usually for the better. Training is a joke, no manuals, no onboarding or eLearning. A couple of days of shadowing and into the fire you go. Expect no help from the duty managers, they are just there to socialize and complain to each other.

    Continue reading
    Madame Tussaud's2019-02-15
  9. Helpful (1)

    "Lovely place but little pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Madame Tussaud's part-time

    Pros

    Very accommodating and friendly environment

    Cons

    Only $9/hr pay, Little opportunity for growth

    Continue reading
    Madame Tussaud's2018-10-22
  10. "Okay for seasonal work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Photographer in London, England
    Recommends

    I worked at Madame Tussaud's for less than a year

    Pros

    Fun team to work with, Merlin pass,

    Cons

    Crowd control, short seasonal contracts, pay

    Continue reading
    Madame Tussaud's2018-09-02
Found 71 reviews