Marks & Spencer Reviews | Glassdoor.com.au

Marks & Spencer Reviews

Updated 18 Oct 2019

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3.6
StarStarStarStarStar
Rating TrendsRating Trends
66%
Recommend to a Friend
73%
Approve of CEO
Marks & Spencer CEO Steve Rowe
Steve Rowe
781 Ratings
Pros
  • "employee benefits including staff discount(in 346 reviews)

  • "Lovely people to work with and good pay(in 236 reviews)

Cons
  • "I couldn't fault my experience with M&S(in 106 reviews)

  • "long hours as any jobs working in retail(in 92 reviews)

More Pros and Cons
  1. "You get out what you put in"

    StarStarStarStarStar
     

    I have been working at Marks & Spencer

    Pros

    Unlimited promotion opportunities (only if the NRBP likes you or doesn't need anything from you)

    Cons

    Being unable to apply for jobs without authorisation from at least 5 people. No sight of what roles might be available

    Marks & Spencer2017-02-20
  2. "Great job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Assistant in Nottingham, England
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at Marks & Spencer part-time for more than a year

    Pros

    Amazing pay Customers are usually very nice

    Cons

    Staff are quite old Hence may not be as fun for younger staff

    Advice to Management

    Managers higher up don’t do much

    Marks & Spencer2019-10-18
  3. "Pretty good for a part time job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Marks & Spencer part-time for more than a year

    Pros

    Supportive environment Good pay In depth training

    Cons

    Operations and HR especially can be very unorganised

    Marks & Spencer2019-10-17
  4. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Marks and Spencer Assistant in Pudsey, England
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at Marks & Spencer part-time for more than a year

    Pros

    Staff are helpful if you get stuck and always give you ideas when needing to upsell

    Cons

    Hours can be changed without more than a week notice

    Advice to Management

    Implement atleast a two week policy where you message your employee to notify that their hours have changed

    Marks & Spencer2019-10-17
  5. "Really good for first job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Assistant in Dundee, Scotland
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Marks & Spencer part-time for less than a year

    Pros

    Pay Hours Discount Support Money

    Cons

    None Nothing None Nothing Nothing

    Advice to Management

    Nothing

    Marks & Spencer2019-10-16
  6. "Review."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Section Manager 
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Marks & Spencer full-time for more than 10 years

    Pros

    Good Salary, reasonably caring about it's people.

    Cons

    Poor people management policies, mixed messages

    Marks & Spencer2019-10-16
  7. "Visual Merchandiser"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Visual Merchandiser in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Marks & Spencer full-time for less than a year

    Pros

    great management excellent opportunities support and friendly staff

    Cons

    long hours during busier periods

    Marks & Spencer2019-10-15
  8. "Lovely staff"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Assistant in Newry, Northern Ireland
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at Marks & Spencer part-time for more than 3 years

    Pros

    The staff were so warm and welcoming when I first started. Always willing to help

    Cons

    Management were a bit lacks sometimes

    Marks & Spencer2019-10-15
  9. "T"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Team Leader in London, England
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Marks & Spencer full-time for less than a year

    Pros

    Good pay and staff benefits. Friendly team Good hours

    Cons

    Nothing to say as of yet.

    Marks & Spencer2019-10-16
  10. "Great people, great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Team Member in London, England
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Marks & Spencer part-time for more than 3 years

    Pros

    excellent employee opportunities (training)

    Cons

    not flexible with other commitments

    Advice to Management

    consider employees who are in education and their deadlines and commitments

    Marks & Spencer2019-10-15
Found 2534 reviews