McDonald's Reviews | Glassdoor.com.au

McDonald's Reviews

Updated 21 April 2019
22,176 reviews

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3.3
StarStarStarStarStar
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Recommend to a friend
Approve of CEO
McDonald's President and Chief Executive Officer Steve Easterbrook
Steve Easterbrook
4,568 Ratings

Employee Reviews

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Pros
  • "Overall a good first job for me as a full-time student in high school" (in 638 reviews)

  • "You Get To Meet New People Experience New Things Learn New Things And Build Your Learning And speed Skills" (in 330 reviews)

Cons
  • "Hectic fast paced rude customers" (in 797 reviews)

  • "Sometimes there you have long hours" (in 671 reviews)

More Pros and Cons

  1. "Restaurant Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Restaurant Manager in Brisbane
    Current Employee - Restaurant Manager in Brisbane
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at McDonald's full-time (More than 5 years)

    Pros

    Flexible hours. The people you work with.

    Cons

    Understaffing, Customers ... dealing with young staff .

    Advice to Management

    Learn new skills then quickly move on.


  2. "It was fine"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Crew Member in Morwell
    Former Employee - Crew Member in Morwell
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at McDonald's part-time (More than a year)

    Pros

    Always busy
    Good hours
    Good community

    Cons

    Sometimes rude coworkers
    Difficult customers
    Average pay

  3. "Tough work"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at McDonald's part-time

    Pros

    If you do your job properly, managers will treat you nicely, great first job

    Cons

    can be tough work during busy hours


  4. "Good place to work would recommend"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Head Chef in Newman
    Current Employee - Head Chef in Newman
    Recommends
    Neutral Outlook

    I have been working at McDonald's full-time (More than 3 years)

    Pros

    Save money, set you for the future.

    Cons

    Living in the middle of nowhere.


  5. "Crew Member"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at McDonald's part-time

    Pros

    Working at McDonalds gave me amazing customer service experience and has also taught me the importance of it. I have also learnt how to work a cash register, work in the kitchen, re stock and clean.

    Cons

    A negative part that I struggle with when working is trying to find that work to life balance. Because when I work, I am very committed and forget about other commitments I could potentially have outside of work. Trying to reach that balance can at times be challenging for me.

    Advice to Management

    Make sure to help the crew members when they ask.


  6. "stressful but good experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at McDonald's part-time

    Pros

    great team building
    great customer service skills training

    Cons

    too stressful
    too much work


  7. "Crew Member"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Crew Member in Perth, Western Australia
    Current Employee - Crew Member in Perth, Western Australia
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at McDonald's part-time (Less than a year)

    Pros

    Meeting new people and friends, friendly staff and nice atmosphere.

    Cons

    Some managers can be not that nice but mostly they are fine and the customers can sometimes be a pain in the butt.

    Advice to Management

    Make sure the crew trainers fully train the staff. I had no idea what i was doing on my first day without a crew trainer because they did not go over everything such as where are the extra fries packaing and in general where things are kept and how things are run.

  8. "Cook"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Fry Cook in Newcastle
    Current Employee - Fry Cook in Newcastle

    I have been working at McDonald's part-time (More than a year)

    Pros

    they have a great culture

    Cons

    the pay is quite average


  9. "Good foundations for future work"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at McDonald's part-time

    Pros

    - Fun and fast paced environment
    - Cheap food during breaks
    - Time goes by quickly

    Cons

    - Can be physically draining especially if multiple shifts in a row

    Advice to Management

    Stay friendly with colleagues “below” you on the hierarchy - they are more likely to listen to you if you are kind to them.


  10. "crew member"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at McDonald's part-time

    Pros

    we had discounts on food so that was a bonus

    Cons

    it was extremely busy and sometimes there wasn't enough people rostered

    Advice to Management

    get a better manager