Mediaocean L2 Support Engineer Reviews

Updated 14 Mar 2020

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2.4
28%
Recommend to a Friend
100%
Approve of CEO
Mediaocean CEO     Bill Wise
Bill Wise
1 Rating
  1. "Good environment"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Quality Assurance Associate L2 in Chicago, IL

    I worked at Mediaocean full-time for less than a year

    Pros

    Good environment and team communication

    Cons

    Lack of review and unclear forward progress

  2. Helpful (3)

    "Ageing, client-requests focussed product company with an engineering mind-set"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - L2 Support Engineer in Pune
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at Mediaocean full-time for more than 3 years

    Pros

    - if you are in the engineering team then -- you can over estimate the work and no one will really question -- still get promoted every year at least once --in general an engineering resource is more valued compared to a product person - if you are in the product team then -- you just need to take requests from clients -- or do integration work

    Cons

    - Outdated engineering tech stack - Product managers mostly work on client requests or integration work - fresh college grads are hired as product managers (explains the importance of product management) - any product management work that is less important or is refused by folks in US/UK is offshored - higher management in India (both product and engineering) are mostly for approving leaves, managing seating arrangements, CSR and ensuring that visitors from US and Australia are taken care of. MOST are even remotely not involved in actual work and have a zero say in promotions, strategic decisions or appraisals. Most bosses in India are not even aware of how the core product works - Since Vista has taken over, company has not been able to grow organically. Most growth is through buy outs of other companies. Any effort to expand in terms of product offering or geography outside of US has been a failure - APAC expansion is name sake - 90% attrition of product managers in last 2 years - mostly in US, UK and India - so now the trick is to make internal folks - QAs/client services folks as product managers - so really the ideology is that anyone can become a product manager in Mediaocean - on the engineering side the ambitious folks tend to quit otherwise it is a good life. - the fact that engineering managers have apple macs while product managers have windows laptops says it all

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  3. "L2 Support Engineer"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - L2 Support Engineer in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mediaocean full-time for less than a year

    Pros

    Mediaocean culture promotes learning and growth. New employees go through an in-depth training bootcamp during their first month which provides thorough knowledge and understanding of products, technology and processes. Another great thing about MO is the people. Supportive and respectful, most people would like you to succeed which is rare these days. Another perk is great office space in NY. Located near Union Square in Manhattan, MO office space offers a low stress environment. There is a game room, shower-rooms, ping-pong tables and cafe to allow employees to enjoy while working at MO.

    Cons

    The Open PTO policy causes ambiguity in terms of number of vacation days. Employees feel under-appreciated due to low salary packages and minimal bonuses. Also, there is a sense of uncertainty caused by frequent acquisitions and ensuing lay-offs.

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