Medibank Reviews

Updated 3 Aug 2020

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3.2
53%
Recommend to a Friend
82%
Approve of CEO
Medibank Managing Director & CEO Craig Drummond
Craig Drummond
63 Ratings
  1. "Great healthcare company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Health Concierge Clinician in Melbourne
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Medibank part-time for more than a year

    Pros

    Healthy workplace culture and good work from home flexibility

    Cons

    None at all really, so far

  2. "Good place to work"

    5.0
    Former Employee - Business Analyst in Melbourne

    I worked at Medibank full-time

    Pros

    Good culture, management and condition

    Cons

    Didn't enjoy working in a call centre


  3. "Great culture"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Sales Consultant in Melbourne
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Medibank part-time for less than a year

    Pros

    There is none great company to work for!

    Cons

    Incentives are hard to achieve

  4. "Counsellor"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Counsellor in Wollongong
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Medibank full-time

    Pros

    Great support for staff. Flexible hours. Work from home.

    Cons

    Isolation through working from home.

  5. "Previous Call Centre Employee"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Care Consultant in Melbourne
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Medibank full-time for less than a year

    Pros

    Really great and Inclusive culture.

    Cons

    Systems were not brilliant in Care centre

  6. "Great place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Executive in Melbourne
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Medibank full-time for more than 3 years

    Pros

    - genuine flexibility - engaged CEO - absolute customer focus - passion for health - internal development and quality of training is very good

    Cons

    - parts of the business are bit disconnected - career pathways could be clearer

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  7. Helpful (1)

    "Great company to work in melbourne"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - SAP Basis in Melbourne
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Medibank full-time for more than 8 years

    Pros

    Work close to southern cross station, work from home and parental leave

    Cons

    Career growth in IT is not defined very well inside

  8. "Medibank"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Business Intelligence Analyst 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Medibank full-time for more than 3 years

    Pros

    great work & life balance, insurance benefit

    Cons

    slow process, heavy senior management team

  9. "Amazing culture"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Copywriter in Docklands
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Medibank part-time for more than a year

    Pros

    Beautiful office with chess, fussball, fire pits, cafes, etc. Flexible working hours Great company culture and focus on employee wellbeing Many women in leadership positions

    Cons

    A little behind on digital practices, and having many stakeholders and legal considerations can make getting things done a slow, frustrating process.

  10. "Great Company to work for!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Customer Service Consultant in Docklands
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Medibank full-time for less than a year

    Pros

    - company culture is amazing - friendly staff - great salaries

    Cons

    IT updates - ditch Windows 7 and IE9 More tools available to frontline agents

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