Medibank Reviews

Updated 13 Jun 2021

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3.7
71%
Recommend to a Friend
100%
Approve of CEO
Medibank CEO David Koczkar
David Koczkar
1 Rating
Pros
  • "Flexible working time, nice working environment(in 21 reviews)

  • "Healthy workplace culture and good work from home flexibility(in 15 reviews)

  • Cons
  • "Don't take career progression seriously despite talking about it all the time(in 6 reviews)

  • "The focus on work-life balance appears to be verbal only(in 5 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 3.0
      Former Employee, more than 3 years

      Corporate Politics

      13 Jun 2021 - Performance Coach in Melbourne
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The people are great to be with

      Cons

      Some of them just don't care about you

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    2. 5.0
      Current Employee

      Flexible working arrangements

      7 Jun 2021 - Analyst in Melbourne
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Inclusive culture, flexible working schedules if in corporate position

      Cons

      Development plans vary greatly by team

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    3. 4.0
      Former Employee

      ok

      6 Jun 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      one team, diverse, nice office

      Cons

      salary, career progression, cost cutting

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    4. 1.0
      Former Employee, more than 1 year

      Some great people but overall poor management and support

      30 May 2021 - Digital Team 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Easy to get to location in Docklands (from southern cross station) and well appointed office Great support for parental leave Great diversity/inclusion initiatives

      Cons

      Too many competing priorities with small teams. Digital team not part of official head count and justification required for staff. Can be demotivating for individuals and does not support loyalty or staff retention

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      Medibank Response

      Employee Experience Partner

      Hi there, thank you for leaving some feedback about your recent experience. At Medibank, we pride ourselves on both our people and culture so we are sorry to hear that your experience with us wasn't all positive. Please know that we would be happy to talk with you in more detail about your individual experience. Please contact us at employee.communications@medibank.com.au Warm regards

    5. 4.0
      Current Employee

      Nice workplace

      26 May 2021 - Information Architect in Melbourne
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Employee friendly, work life balance

      Cons

      No career growth, very hierarchical

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    6. 4.0
      Current Employee, more than 1 year

      Na

      25 May 2021 - Customer Service Representative in Melbourne
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good commission if you are good at sales. And good life work balance

      Cons

      Hard to step up and being promoted

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    7. 3.0
      Former Employee, less than 1 year

      Nurse

      22 May 2021 - Nurse in Melbourne
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Supportive staff re: education/ followup with coaching re: calls

      Cons

      Calls are timed and needs to meet certain limit in each call. Quality of calls are reviewed and reflected back to nurse which can either encourage or discourage the nurse esp if nurse gets to receive constant feedbacks.

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    8. 4.0
      Current Employee

      Great employer

      20 May 2021 - Care Coordinator in Adelaide
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Values in action, flexibility, allows individuals to see how they contribute

      Cons

      Large company can result in information overkill with updated across many areas

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    9. 4.0
      Former Employee, more than 1 year

      Really cares about it's people and it's customers

      11 May 2021 - Analytics Manager in Melbourne
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Serious about creating the best outcomes for its customers People are very nice to work with Offers a lot of flexibility

      Cons

      Sometimes it's a bit bureaucratic - simple things are made very complex and complex things are not given their due importance and time

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    10. 5.0
      Current Employee

      Customer service

      5 May 2021 - Call Centre 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great culture, people are nice, flex working

      Cons

      Not much, it’s pretty good

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    Viewing 1 - 10 of 216 Reviews

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