Medibank Reviews

Updated 3 Aug 2020

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3.2
53%
Recommend to a Friend
82%
Approve of CEO
Medibank Managing Director & CEO Craig Drummond
Craig Drummond
63 Ratings
  1. "Good team and management relationships"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Sales in Melbourne
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Medibank full-time

    Pros

    Good working environment and relationships

    Cons

    Low chance to get promoted

  2. "Great healthcare company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Health Concierge Clinician in Melbourne
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Medibank part-time for more than a year

    Pros

    Healthy workplace culture and good work from home flexibility

    Cons

    None at all really, so far


  3. "Good place to work"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager 

    I have been working at Medibank full-time

    Pros

    Overall good place to work. Flexible, cares for customers and employees.

    Cons

    Salary is not the highest

  4. "11"

    3.0
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - BDM in Gold Coast
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Medibank full-time for more than 3 years

    Pros

    good staff, good team, good staff benefit

    Cons

    too many over time and no life balance

  5. "Not Terrible"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Former Employee - Head of Operations in Melbourne

    I worked at Medibank full-time

    Pros

    Good people, good office, wasn't a terrible place to work

    Cons

    old school public service mentality

    Continue reading
  6. "Good experience so far"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Service Delivery Specialist in Melbourne
    Recommends
    Approves of CEO

    I have been working at Medibank full-time for less than a year

    Pros

    Work Culture, Friendly Team, Good Management

    Cons

    Process Improvement and Less Pay

  7. "Horrid!"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Disapproves of CEO

    I have been working at Medibank full-time

    Pros

    none that I can think of

    Cons

    Do not be fooled by their talk about how great and innovative they are. They are not there for you, nor for customers nor are promoting work balance environment. Their structure of management of employees is based on terrorising employees to perform and deliver. That is all they are interested in and they will not shy to walk over your dead body to reach that until you are discarded. There are always new people who are not aware of what is going on and who fall for their sales pitch. Employees are afraid to talk about it and have heard on many occasions that they threaten people not to pay them unless they keep their mouth shut. There are so many other ways to encourage and support people to perform and deliver, but sadly Medibank went straight to punitive techniques and seems that they do not feel they need to do anything about it. Once you are in it, they make you feel so miserable and incompetent to a point that it is disabling and any search for a new job is a struggle. There are those who are pushing and supporting the terror so they are thriving. Think twice before accepting their offer. It is not worth the life and health that you are leaving there. If you are thinking about career opportunities -yes they talk about it, but when you ask - it is actually not there.

    Medibank Response

    July 2, 2020Employer Brand Specialist

    Hi there, thank you for leaving some feedback about your experience. At Medibank, we pride ourselves on both our people and culture so we are deeply sorry to hear that your experience with us hasn't been all positive. Please know that we would be happy to talk with you in more detail about your individual experience. Please contact us on employee.communications@medibank.com.au Warm regards

  8. "Good place to work"

    5.0
    Former Employee - Business Analyst in Melbourne

    I worked at Medibank full-time

    Pros

    Good culture, management and condition

    Cons

    Didn't enjoy working in a call centre

  9. "Great culture"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Sales Consultant in Melbourne
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Medibank part-time for less than a year

    Pros

    There is none great company to work for!

    Cons

    Incentives are hard to achieve

  10. Helpful (1)

    "medibank retention"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Medibank Retention Team in Docklands
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at Medibank full-time for more than a year

    Pros

    Call center job duties and kpi

    Cons

    Always handle with angry customer

Found 155 reviews