Melbourne Convention and Exhibition Centre Reviews | Glassdoor.com.au

Melbourne Convention and Exhibition Centre Reviews

Updated 22 November 2017
4 reviews

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3.9
StarStarStarStarStar
Recommend to a friend
Approve of CEO
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Peter King
4 Ratings

Employee Reviews

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  1. "Events and stuff"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Service Delivery Manager in Melbourne
    Former Employee - Service Delivery Manager in Melbourne
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Melbourne Convention and Exhibition Centre full-time (More than 3 years)

    Pros

    Location, people, events, clients, prestige

    Cons

    Lack of acknowledgement, long hours, politics, no room for growth

    Advice to Management

    Look after the well-being of people, it's not about the clients, it's about the people


  2. "Going down the drain, quickly."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Melbourne Convention and Exhibition Centre full-time (More than 3 years)

    Pros

    Up till September 2015 this place was a joy to work at, after that point the morale plummeted thanks to a misguided restructure that replaced, moved or removed some of the most skilled staff.

    Cons

    Salary increases for non-EBA staff once assured to be at or near CPI (cost of living) have been replaced by an entirely subjective evaluation system which was advertised to staff originally as a tool to increase their productivity and aim for acheivements but changed to a performance management system that directly affected salary increases 2 months before it closed for 2016. This left the majority of front line staff with no way to realistically acheive a high enough result to receive anything close to CPI. There is also an issue where there is no ability for an employee to appeal or request review of their results asdecided by their line manager in a 30 minute meeting to complete the performance review process.

    Staff turnover is extremely high with some departments almost gutted and their replacments aren't able to fill the roles or perform the duties required and this is only for the full and part time staff.

    There is an issue with rostering of casual staff that has made them less flexible and unwilling to support the business on short notice due to mismanagement in the rostering department.

    Executive management appear tone deaf to the issues being felt by their respective departments.

    Advice to Management

    Listen to your employees instead of taking a rose coloured view of the situation and take note on exactly who is leaving and how the loss of their experience and skills has affected amd will affect day to day operations.


  3. "Amazing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Customer Service in Boronia
    Current Contractor - Customer Service in Boronia
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Melbourne Convention and Exhibition Centre as a contractor (More than a year)

    Pros

    Great supportive staff. Lots of flexibility for hours. Works great if you are university student. Non stressful environment. Good atmosphere

    Cons

    Lack of development pathways. Is seasonal so the work is very inconsistent and can often mean you have very little work

    Advice to Management

    More emphasis on pathway progression and training and development


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  5. "Great location; great culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Excellent location - close to the city, public transport, South Wharf/Casino area. Really good venue - staff facilities (change rooms, staff restaurant, offices etc). Workplace culture is positive and people are proud to work here. Management are open and inclusive. Lots of changes happening recently - in a good way, designed to make this a better place to work.

    Cons

    No real cons per se - the MCEC seems to be constantly looking at ways to improve, recognising that no workplace is perfect. They are open to receiving feedback which is really positive.