MoneyGram International Reviews | Glassdoor.com.au

MoneyGram International Reviews

Updated 11 May 2017
71 reviews

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2.0
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MoneyGram International CEO Alex Holmes
Alex Holmes
5 Ratings

71 Employee Reviews

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Pros
  • Work-Life Balance - opportunity to work from home, as appropriate (in 15 reviews)

  • A lot of great people works there, even the upper management (in 18 reviews)

Cons
  • Upper Management didn't care about employees once the move of HQ happened (in 17 reviews)

  • Long hours, lack of communication, temps are paid better than full time perm employees (in 8 reviews)

More Pros and Cons

  1. "Finance"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dallas, TX (US)
    Current Employee - Anonymous Employee in Dallas, TX (US)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at MoneyGram International full-time (More than 5 years)

    Pros

    Flexible hours and friendly co-workers for the most part.

    Cons

    No good benefits.
    Favoritism not to the best workers, but best smiles.
    Management don't know how to manage.
    Errors and horrors on results.

    Advice to Management

    New owner, review stuff very well and determine who really knows their job.
    Keep the hard workers, not the lazy ones.


  2. Helpful (5)

    "Short term jobs with acquisition in fall"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Director in Dallas, TX (US)
    Former Employee - Senior Director in Dallas, TX (US)
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at MoneyGram International full-time (More than 3 years)

    Pros

    Compensation was reasonable but not structured. Benefits/PTO/Holidays were good.

    Cons

    Way too much politics and "favorites." Lots of hard workers carrying the load for the others. Annual merit increases not based on results, very subjective. Managers didn't manage incompetent employees. HR area is in turmoil.

    Advice to Management

    Wait until you see how the new Chinese management changes the culture. Big changes coming for slackers.


  3. "Short-sighted vision"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at MoneyGram International full-time

    Pros

    People are friendly which makes getting work done easy. Bonuses and raises are routine, as long as performance expectations are met.

    Cons

    Career paths seem to be non-existent. Executive management seems to lack leadership experience, but has deep industry knowledge.

    Advice to Management

    Spend more time listening to employees and learn to take feedback.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    "In transition"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MoneyGram International full-time

    Pros

    great team to work with

    Cons

    management has no idea what is really happening


  6. Helpful (2)

    "Sales Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dallas, TX (US)
    Former Employee - Anonymous Employee in Dallas, TX (US)

    I worked at MoneyGram International full-time (More than 3 years)

    Pros

    Company has operations throughout the globe.

    Cons

    Everybody works in silos. Lacking a culture of bringing people together.

    Advice to Management

    Hire a Culture Officer to help create a more inclusive environment.


  7. "not good"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    nothing good to mention here

    Cons

    alot of weak points which is annoying

    Advice to Management

    change the manager


  8. "Company feedback"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at MoneyGram International full-time

    Pros

    Good balance between private and professional life

    Cons

    Too much process/rules
    Management lack of training and humanity
    Very very very low treatment compared to job done

    Advice to Management

    Be brave, be human, valuate your talents,


  9. "MoneyGram - Technical Support"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Support Specialist in Brooklyn Center, MN (US)
    Former Employee - Technical Support Specialist in Brooklyn Center, MN (US)
    Doesn't Recommend
    Negative Outlook

    I worked at MoneyGram International full-time (More than 5 years)

    Pros

    Lots of overtime and ample opportunity to make extra money when needed.

    Cons

    Very few opportunities to advance career. Poor communication from senior level management.

    Advice to Management

    Communicate the company plans, goals, and direction of the company to all levels of staff.


  10. "OK"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MoneyGram International full-time

    Pros

    good location; friendly people; work from home

    Cons

    salary not competitive, politics, not much upward movement


  11. Helpful (1)

    "what it means?"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Minneapolis, MN (US)
    Former Employee - Anonymous Employee in Minneapolis, MN (US)
    Doesn't Recommend
    Negative Outlook

    I worked at MoneyGram International full-time (More than 10 years)

    Pros

    living close home, driving away from downtown.

    Cons

    Outsources jobs to other countries.


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