Natera Customer Care Specialist Tier I Reviews | Glassdoor.com.au

Natera Customer Care Specialist Tier I Reviews

Updated 26 Apr 2019

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Found 2 reviews

5.0
StarStarStarStarStar
100%
Recommend to a Friend
100%
Approve of CEO
Natera CEO Steve Chapman
Steve Chapman
1 Ratings
  1. Helpful (2)

    "Good Stuff"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Care Specialist Tier I in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Natera full-time for less than a year

    Pros

    -Fantastic training program (Go Yesika!!) - Amazing co-worker support -Emphasis on work-life balance -Catered lunches to boost morale -Great work environment altogether, doesn't feel stressful or toxic -Very friendly staff -There's a sense that you're actually cared about and appreciated -flexible with schedule when situations outside work arise

    Cons

    -can't think of any right now actually

    Advice to Management

    Keep up the great work. Keep emphasizing a care for your employees. Honestly, I feel more appreciated here in these first few months than I thought.

    Natera2019-04-26

    Natera Response

    May 6, 2019Talent Acquisition and Engagement Specialist

    We appreciate your feedback as we have been working hard to make Natera a great work environment. We thrive on getting to learn more about what we are doing well, as well as things that we can improve upon. It’s great to see that you are enjoying working here, we appreciate all you ...

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  2. Helpful (7)

    "Great place to work and grow"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Care Specialist Tier I in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Natera

    Pros

    You are able to work in a friendly environment that promotes growth and opportunity. This company provides a wealth of knowledge that transcends being just a job. You are able to take personal responsibility for helping people and families in every department.

    Cons

    Limited space at our current location. With the new building this will change!

    Natera2016-06-23

    Natera Response

    August 23, 2016Director of Administration

    Yes, we are eagerly anticipating the new digs. Our facilities team is working hard on creating and readying this new space that you can grow in and enjoy working in each day. Hang on - growth IS the good news!

Found 2 reviews