National Australia Bank Customer Service Advisor Reviews

Updated 12 Jan 2021

To filter reviews, or .
3.7
84%
Recommend to a Friend
100%
Approve of CEO
National Australia Bank CEO Ross McEwan (no image)
Ross McEwan
4 Ratings
  1. "Good, fast paced environment"

    5.0
    Current Employee - Customer Advisor 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at National Australia Bank part-time

    Pros

    Always learning new things, fast pace, a lot of opportunity to grow

    Cons

    Basically no full time hours available in retail

  2. "OENF"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Contractor - Advisor in Melbourne
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at National Australia Bank for less than a year

    Pros

    Good pay for entry level role

    Cons

    One of thirty five thousand

    Continue reading

  3. "turned off by the banking industry"

    2.0
    Former Employee - SERVICE ADVISOR in Parramatta

    I worked at National Australia Bank full-time

    Pros

    pay is decent 56k + super

    Cons

    micro management every step and time of the day

    Continue reading
  4. "nab"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Consumer Service Advisor 

    I have been working at National Australia Bank full-time

    Pros

    The salary is decent for this role

    Cons

    No work life balance, micromanagement

  5. "Good place to work"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Advisor in Sydney
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at National Australia Bank full-time for more than 3 years

    Pros

    Good culture within the company.

    Cons

    Under staffed in some areas

  6. "Good"

    4.0
    Former Employee - Customer Advisor 

    I worked at National Australia Bank full-time

    Pros

    Good supportive team and people

    Cons

    Less staff so more pressure

  7. "Relaxed"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Contractor - Quality Advisor in Melbourne
    Recommends
    Positive Outlook

    I have been working at National Australia Bank for more than a year

    Pros

    Relaxed work from home environment Not overworked Good teams

    Cons

    Not much support from higher ups Lacks communication from team leaders

    Continue reading
  8. "Great job"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Customer Advisor in Cairns
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at National Australia Bank full-time for more than 3 years

    Pros

    Great perks and rewards for achieving KPIs , career succession,

    Cons

    Not very flexible regarding time off

    Continue reading
  9. "Great experience"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Advisor 
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at National Australia Bank part-time for less than a year

    Pros

    Good environment, easy going and great hours.

    Cons

    Stressful at times, customers can be hard to deal with.

  10. "Good workplace"

    3.0
    Current Employee - Business Advisor in Sydney

    I have been working at National Australia Bank full-time for more than a year

    Pros

    Good internal Opportunities, good training

    Cons

    Stress because of always short staff

Viewing 1 - 10 of 112 English Reviews