National Australia Bank Customer Service Representative Reviews

Updated 12 Jan 2021

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3.2
74%
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National Australia Bank CEO Ross McEwan (no image)
Ross McEwan
0 Rating
  1. "Good team"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Sydney
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at National Australia Bank part-time for more than a year

    Pros

    Team player and good management

    Cons

    Non. Non non non non

    Continue reading
  2. "Fun"

    4.0
    Former Contractor - Customer Service Representative 

    I worked at National Australia Bank

    Pros

    Enjoyed it there. Good work

    Cons

    Sometimes customers were annoying to me


  3. "Customer service"

    3.0
    Current Employee - Customer Service Representative 

    I have been working at National Australia Bank full-time

    Pros

    good management and pay !

    Cons

    no cons working at nab

  4. "Good Employer"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Sydney

    I have been working at National Australia Bank full-time for more than a year

    Pros

    its good to do job at big bank,

    Cons

    micro management by business manager,

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  5. "Service"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Parramatta
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at National Australia Bank full-time for more than 5 years

    Pros

    Stability Basic Become a family with the team

    Cons

    Pay Taking leave Not much career growth Management Not great training

  6. "Same"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Account Manager in Melbourne
    Recommends
    Positive Outlook

    I have been working at National Australia Bank full-time for more than 10 years

    Pros

    Good company to work for

    Cons

    No suggestion as such to improve

  7. "Good start"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Melbourne

    I have been working at National Australia Bank full-time

    Pros

    The people you work with and helping people

    Cons

    Management pushy on sales targets , pay isn't great for work load

  8. Helpful (1)

    "Okay"

    3.0
    Current Employee - Customer Service Representative in Melbourne

    I have been working at National Australia Bank full-time for less than a year

    Pros

    Fast paced, days go quickly, okay pay for entry level role

    Cons

    Very little appropriate training and support

  9. "its ok"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Contractor - Customer Service Representative 
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at National Australia Bank for more than a year

    Pros

    good to help out customers

    Cons

    badly treated to temps unfortunalty

    Continue reading
  10. "Perfect workplace to work for."

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at National Australia Bank part-time for less than a year

    Pros

    Friendly environment, good experience, good training.

    Cons

    Rotating roster 8am to 9pm

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