Netspend Reviews

Updated 3 Jul 2020

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3.6
66%
Recommend to a Friend
79%
Approve of CEO
Netspend President Chuck Harris (no image)
Chuck Harris
36 Ratings
Pros
Cons
  • "Management and upper management see a lot of promotions while neglecting the masses(in 5 reviews)

  • "This company has left such a nasty taste in my mouth I'm moving out of Austin(in 5 reviews)

More Pros and Cons
  1. Helpful (2)

    "Not a great place to work anymore"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - IT Engineer in Austin, TX
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at Netspend full-time for more than 5 years

    Pros

    1. Above average benefits 2. People are very helpful

    Cons

    Too much organizational changes which is causing confusion among employees No career growth

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  2. Helpful (1)

    "Great Inclusion and Diversity"

    5.0
    Current Employee - Human Resources Business Partner 

    I have been working at Netspend full-time

    Pros

    Great people to work with. Feels like a family environment

    Cons

    Going through a lot of changes and adapting to a bigger company vibe.

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  3. Helpful (1)

    "Overall Good Experience"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Email Marketing Analyst in Austin, TX
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at Netspend full-time for more than 5 years

    Pros

    Netspend seemed to strike a nice balance between large enough to provide decent stability, benefits, and compensation and small enough to not be burdened with too much bureaucracy. I found management provided clear direction and was generally competent. Most of the staff was approachable, down to earth, and friendly.

    Cons

    Compensation could've been better from my point of view. Perhaps Management was a little too hands off at times.

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  4. Helpful (1)

    "Cool Company to Work For"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Fraud Analyst 
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at Netspend full-time for more than a year

    Pros

    They do not micromanage employees. They trust you to get the work done.

    Cons

    I worked as a temporary employee. I got a position somewhere else so left. They wanted me to stay as a temporary employee but needed a permanent job. Since new management, after I left, I am not able to get an interview for a job I am definitely qualified for. They have a hight turn over rate so working there may be different once you are a permanent employee.

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  5. "Senior Software Engineer"

    3.0
    Current Employee - Anonymous Employee in Noida

    I have been working at Netspend full-time for more than a year

    Pros

    Work is mainly with J2EE tech stack. They keep on trying changing their legacy work, to new tech stach. What ever new work comes, built using latest tech stack 1) Fun filled environment 2) Work life balance 3) Foosball, pooltable, GYM within premises

    Cons

    1) Timings are 12 noon - 9pm (though flexible )

  6. Helpful (2)

    "Extremely difficult and political environment, but great place for skills development."

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Project Manager in Austin, TX
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Netspend full-time for more than a year

    Pros

    Most of the people are great and are willing to help. Decent benefits and PTO, 5% 401K match, and maternity leave just got better - I think 8 weeks at 100%.

    Cons

    Very political environment Not much room for growth Lacks cultural diversity and cultural understanding Leadership needs work Blame cultural (mistakes not acceptable) Documentation of processes does not exist

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  7. "q"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative 
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Netspend full-time for less than a year

    Pros

    nothing at all to be honest

    Cons

    no growth and too much calls

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  8. Helpful (4)

    "Horrible"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - CSR2 in Austin, TX
    Doesn't Recommend
    Positive Outlook
    No Opinion of CEO

    I worked at Netspend full-time for less than a year

    Pros

    OT frequently offered and meals

    Cons

    Favoritism and messy employees from top to bottom.

  9. "Great company to work for!"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Web & Mobile Architect in Austin, TX
    Positive Outlook
    Approves of CEO

    I worked at Netspend full-time for less than a year

    Pros

    The company is great and the management recognizes people who think outside of the box. Company actually listens to employees and reacts accordingly.

    Cons

    Legacy software stack is a bit of a bear and is difficult to navigate around, but management realizes this and is working (albeit slowly) to rectify this issue.

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  10. Helpful (8)

    "Avoid this company. Worked here 2.75 years and the environment and culture was slowly destroyed by TSYS."

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - QA Engineer in Austin, TX
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Netspend full-time for more than 3 years

    Pros

    The cons far overshadow any Pros left here. Pay rate was near the scale average. If you're in management, you are more likely to get a promotion.

    Cons

    Management and upper management see a lot of promotions while neglecting the masses. Saw my manager and their director get three promotions in 2.5 years while people under them got none. They hired new replacements to fill the gaps once they advanced. Leaving reports under new management constantly. A relaxed environment turned to a stressful rule based environment.

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Found 99 reviews