North American Bancard Reviews

Updated 9 Jun 2020

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2.7
42%
Recommend to a Friend
46%
Approve of CEO
North American Bancard President & CEO     Marc Gardner
Marc Gardner
126 Ratings
Pros
  • "It's a great opportunity to work with great people(in 12 reviews)

  • "Don't be fooled by their casual dress code, popcorn machines, and "spirit days(in 10 reviews)

Cons
  • "Upper Management is sneaky and cut throat they careless about the employees(in 14 reviews)

  • "Speed of trust is preached and never followed through with within the company(in 8 reviews)

More Pros and Cons
  1. Helpful (6)

    "No Way Jose"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Doesn't Recommend
    Disapproves of CEO

    I have been working at North American Bancard for more than 10 years

    Pros

    Was once a good place to work until they put profit and sales above people.

    Cons

    Management has a bullying culture, pay varies depending on who you are associated with at the top, bonuses are awarded to friends of management rather than the true dedicated and loyal staff and your job is contantly threatened with outsourcing.

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  2. COVID-19

    "A Comfortable Place to Work"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Technical Advisor 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at North American Bancard full-time

    Pros

    Comfortable atmosphere Good pay for the position Stress-free workplace Great COVID19 response Very diverse workforce Comprehensive initial training

    Cons

    You're interacting with customers, so you need to have a thick skin sometimes Call center environment is not for everyone


  3. Helpful (2)

    "Run the other direction"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Business Development Director in Centennial, CO
    Negative Outlook
    Approves of CEO

    I worked at North American Bancard full-time for more than a year

    Pros

    The company has many great opportunities to grow but communication is sparse.

    Cons

    I was unable to be productive with this company bc it is so disorganized. While trying to close opportunities I was always met with roadblocks that should be easily solved through a thriving company but it wasn’t so here. To simply get a contract reviewed and written by legal was a struggle. When I was able to close business successfully I was unable to board merchants bc no help from management.

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  4. Helpful (2)

    "Completely Dysfunctional Organization"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Director 
    Doesn't Recommend
    Negative Outlook

    I worked at North American Bancard full-time for more than 5 years

    Pros

    If you work remotely, you can basically collect your check and work side hustles

    Cons

    The founder and CEO is a maniac who leads with fear and shouting and constantly changing priorities.

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  5. Helpful (1)

    "okay company"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Executive 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at North American Bancard full-time for more than a year

    Pros

    The pay out within 3 days

    Cons

    The over charge clients free devices don’t work. Which lead to you losing clients and they push out all your car lots

  6. "Relaxed atmosphere, busy, good co-workers"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Finance in Troy, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at North American Bancard full-time for less than a year

    Pros

    Always busy. A lot of work. Show initiative, not a slacker.

    Cons

    Not anymore cliquey than anywhere else I have worked.

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  7. Helpful (1)

    ":("

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Tech Advisor 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at North American Bancard full-time for less than a year

    Pros

    Great boss, good co-workers

    Cons

    Everything, pay is poor job is nonstop. Customer service work getting cussed out by upset customers and sales agents all day for an employer who could care less.

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  8. Helpful (5)

    "Not that great!!!"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Boarding in Woodland Hills, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at North American Bancard full-time for more than 5 years

    Pros

    It used to be a great place to work at, and I was always excited to come to work. But since company was acquired last year lots of people started leaving especially upper management. The current management team just care about themselves and making their bosses happy and dont really care to hear out the rest of team.

    Cons

    Benefits are not that great, no room for growth. Management has its inner circle and they don't like other's to advance unless they really like you. People keep leaving the company and instead of hiring more to cover their workload they just dump it on someone else and dont pay more.

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  9. Helpful (3)

    "Finance"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at North American Bancard full-time for more than 5 years

    Pros

    Getting paid that is all

    Cons

    I’m going to ping off of another post, finance is nothing but backstabbing, gossiping, bullying and drama

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  10. "If it isn't for you that's ok. Keep on moving."

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Other in Troy, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at North American Bancard full-time for more than 3 years

    Pros

    Lots of change for the better in the last couple of years. The company definitely has raised the standards for performance and it shows. People are working together more than ever. In fact, people actually smile and acknowledge each other in the hallways in Troy which was missing a few years ago. We have benefits that get better every year. Great culture for people who get bored at other places and want to make a difference. Your work matters here so the lazy or entitled need not show up and ruin it for the rest of us who love the direction we're headed. If you come here to learn everything that you can about the company and the industry, you will love it! It's a great opportunity to work with great people!

    Cons

    Not a great place for people who need predictability, can't communicate effectively, have egos that get in the way, can't easily handle change, or can't take feedback.

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Found 203 reviews