Norwegian Air Shuttle Reviews | Glassdoor.com.au

Norwegian Air Shuttle Reviews

Updated 15 June 2018
43 reviews

Filter

Filter

Full-timePart-time

3.3
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
CEO
0 Ratings

43 Employee Reviews

Sort: PopularRatingDate

Pros
  • "International travel, working in 787, some people you meet here are great and some are not" (in 5 reviews)

  • "Onboard environment, new planes, expecting" (in 3 reviews)

Cons
  • "No travel privileges with other airlines or with Norwegian Short haul" (in 6 reviews)

  • "long trips, no bidding, only 8 days off, no travel benefits" (in 4 reviews)

More Pros and Cons

  1. "Easy going airline"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Norwegian Air Shuttle full-time

    Pros

    The atmosphere and trust in its employees

    Cons

    Poor salary for long haul. Four sectors in short haul.


  2. "Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Flight Attendant in Los Angeles, CA (US)
    Current Employee - Flight Attendant in Los Angeles, CA (US)
    Recommends
    Positive Outlook

    I have been working at Norwegian Air Shuttle full-time (Less than a year)

    Pros

    Norwegian training and staff and flight crews excellent!

    Cons

    There have been no cons thus far.

    Advice to Management

    Management kind and helpful.

  3. "good company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Cabin Crew Member in Paris (France)
    Current Employee - Cabin Crew Member in Paris (France)
    Recommends

    I have been working at Norwegian Air Shuttle full-time (Less than a year)

    Pros

    amazing destinations, hotels, culture, and management

    Cons

    not good salary, conflictual environment


  4. "***BEWARE*** Reconsider Before Accepting A Flight Attendant Position Here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - 787 Flight Attendant in Fort Lauderdale, FL (US)
    Current Employee - 787 Flight Attendant in Fort Lauderdale, FL (US)
    Doesn't Recommend
    Negative Outlook

    I have been working at Norwegian Air Shuttle full-time (More than a year)

    Pros

    1. A majority of the cabin crew and flight crew members are a pleasure to work with.
    2. Long enough layovers to see the sights in some cities.
    3. If you are offered to fly on a day off you are compensated well.

    Cons

    Working for OSM Aviation / Norwegian Air Shuttle as a long haul 787 flight attendant will drain the life out of you, put you in a dire financial situation and overwhelm you with stress. If you take a job as a long haul 787 flight attendant with these companies understand you will be employed by the human resources company OSM Aviation and contracted to Norwegian Air Shuttle. Do your research on both companies. Here a sampling of what to expect from both.
    1. They lie initially to get you to take the bait. You will be told you will work well over the guarantee of 55 hours monthly. This rarely happens which means your paychecks will be close to the minimum pay plus if you don’t fly often your per diem will not add up.
    2. Norwegian’s scheduling process is a joke. There is no seniority or bidding system for monthly schedules. Some flight attendants will get multiple trips and high hours while others may only get one trip and below minimum hours in the same month. You have no choice in days, cities or cabin position. What they give you is what you get. There is no consistency from month to month and no effort to balance hours between all the crew members.
    3. When not on your 8 days off you will be on standby whenever you do not have a trip assigned. This is similar to reserve at US airlines. Standby days at Norwegian are unpaid and do not count toward flight hours. If by chance you get called out you will have 90 minutes to get to the airport to check-in. This makes it impossible to get a second job because you never know if scheduling is going to call or not. However, they rarely call. In 2017 one flight attendant had 90 days of unused / unpaid standby days.
    4. If they cancel your trip or sectors of a trip you are not pay protected. You will lose those hours, pay and per diem.
    5. Any training days that are scheduled during the year are unpaid. They will tell you this is part of your guaranteed 55 hours.
    6. If you are flown into your day off you will not be compensated for this unless it goes into it more than 6 hours.
    7. If you speak a language other than English you are not compensated for that skill.
    8. You will not have the ability to do trip trades on your own like most airlines in the US. To do a trip trade you are required to email Norwegian and hope they respond and approve the trade. The only way to get higher hours when they schedule you so low is to trade your standby days and day offs for someone else’s trip.
    9. Many flight attendants have found their flight hours and per diem hours have been under calculated resulting in having to be back paid.
    10. Currently for long haul 787 flight attendants the base pay maxes out at 4 years. This is unheard of for flight attendants at major airlines in the US.
    11. Most of the layover hotels in Europe are not in the city centers but are close to the airports. You will have to travel usually 30 minutes to an hour by train or bus to get to the major sites and good restaurants. Some of the hotels are exceptional while others a considerably below standard.
    12. The onboard service procedures are in efficient and changed frequently leaving crew members confused. Suggestions regarding ways to improve the service are ignored.
    13. Both OSM Aviation and Norwegian Air Shuttle are extremely anti-union and are doing everything possible to delay getting a contract for the US based long haul 787 flight attendants who are part of the AFA union. The National Mediation Board is now involved.

    Advice to Management

    1. Value your employees, don't degrade and wear them down.
    2. Stop interfering with, restraining, and retaliating against your crew members for unionization and provide a positive attitude and effort toward getting at least an industry standard contract.
    3. Fix all the cons listed above.
    4. Take suggestions from the employees actually working on the planes and implement those that work.
    5. Be consistent with policies and procedures.
    6. Communicate company news and procedural changes prior to the crew members hearing it in the news or after an implementation occurs.


  5. "Cdg base salary conditions advantages at Norwegian"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cabin Crew Member in Paris (France)
    Current Employee - Cabin Crew Member in Paris (France)
    Doesn't Recommend
    Neutral Outlook

    I have been working at Norwegian Air Shuttle full-time (Less than a year)

    Pros

    Only staff ticket is the advantage

    Cons

    Pay is minimum
    Staff ticket are only standby
    No annual bonus on the contract
    8 days off/month so you are not really living at your home
    Roster trip up to 11 days
    A lot of stanbys (10 ish/month) and you have to be at the airport in 90 min
    Passive flights are not count on duty flight time
    Payroll are wrong every month without explanation
    Only 24h ish rest between 2 flights
    No uniform pressing
    No shuttle from home lr to home if your flight is early in the morning or late and there are no public transportation

    Advice to Management

    Please respect french law and get professionnal employees like french lawyers, HR, accountes,, payroll employees....
    10 days off minimum like the french law
    Planning is not fixed and it can change anytime


  6. "Great first company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CCM in London, England (UK)
    Current Employee - CCM in London, England (UK)
    Recommends
    Positive Outlook

    I have been working at Norwegian Air Shuttle full-time (More than a year)

    Pros

    Amazing staff travel discounts
    Time off is great
    Pay is okay
    People you work with are amazing
    Can progress to be a senior after a year

    Cons

    Lots of there and back trips with short haul and can be exhausting.
    Long days sometimes although can be short too

    Advice to Management

    Pay attention to staff needs and wants


  7. "Relief Captain"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Relief Captain in London, England (UK)
    Current Employee - Relief Captain in London, England (UK)
    Recommends
    Positive Outlook

    I have been working at Norwegian Air Shuttle full-time (More than a year)

    Pros

    Easygoing work environment, airline in growth, positive and exciting experiences

    Cons

    Processes and procedures not complete causing disruptions within operations and affecting customers satisfaction

    Advice to Management

    Keep the engagement in developing the human capital

  8. "loved every minute of it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cabin Chief in New York, NY (US)
    Former Employee - Cabin Chief in New York, NY (US)
    Recommends

    I worked at Norwegian Air Shuttle full-time (More than a year)

    Pros

    amazing airline. i really have nothing else to say.

    Cons

    super long layovers. you have to be ready for it


  9. "JFK cabin crew"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Flight Attendant in Jf Kennedy Ap, NY (US)
    Former Employee - Flight Attendant in Jf Kennedy Ap, NY (US)
    Recommends
    Positive Outlook

    I worked at Norwegian Air Shuttle full-time (More than a year)

    Pros

    New planes and nice uniforms. International travel. No flight experience necessary, they are willing to train.

    Cons

    Over hired so only a few trips a month and lots of stand-by days. Low salary.

    Advice to Management

    Be more selective with who you hire and you'll have lower turnover.


  10. "Junior Flight Attendant Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Norwegian Air Shuttle full-time

    Pros

    A complete change in your lifestyle and the way you see the aviation industry.

    Cons

    Frequent changes to your schedule due to operational needs.


Showing 43 of 52 reviews
Reset Filters