Norwegian Air Shuttle Reviews | Glassdoor.com.au

Norwegian Air Shuttle Reviews

Updated 13 December 2018
57 reviews

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Pros
  • "Hotel Stays, International Travel and flexibility" (in 6 reviews)

  • "New company, new planes, easy service, one leg then lay over, things have gotten a lot better in 5 years" (in 4 reviews)

Cons
  • "Some trips could be really long, scheduling bad handle, neither agreement with other airlines nor Norwegian Short Haul" (in 6 reviews)

  • "Terrible HR dept, long trips, high US medical insurance" (in 5 reviews)

More Pros and Cons

  1. "fun place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cabin Crew Member in London, England (UK)
    Current Employee - Cabin Crew Member in London, England (UK)
    Doesn't Recommend
    Negative Outlook

    I have been working at Norwegian Air Shuttle full-time (More than a year)

    Pros

    nice colleagues
    nice direct management
    good aircraft to work on

    Cons

    only work for agency
    poor organisation

    Advice to Management

    try to keep crew as the experiance levels are low
    vegatable vindaloo is not a clever food option for 12 hour flight


  2. "Good and friendly place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Planner in Oslo (Norway)
    Former Employee - Planner in Oslo (Norway)
    Recommends
    Positive Outlook

    I worked at Norwegian Air Shuttle full-time

    Pros

    Great people, fund projects s

    Cons

    Cold city, chaotic at times

    Advice to Management

    Keep up the good work

  3. "Norwegian"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at Norwegian Air Shuttle full-time

    Pros

    Travelling the world, meet amazing people, can progress up the ladder quite quickly

    Cons

    Salary, staff travel isn’t great

    Advice to Management

    More communication


  4. "pilot"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Norwegian Air Shuttle full-time

    Pros

    Excellent company to work for.

    Cons

    Nothing that I can say.


  5. Helpful (1)

    "Great Job Terrible HR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Flight Attendant in New York, NY (US)
    Current Employee - Flight Attendant in New York, NY (US)
    Recommends
    Neutral Outlook

    I have been working at Norwegian Air Shuttle full-time (More than a year)

    Pros

    Hotel Stays, International Travel and flexibility. Amazing job if you want to travel and are extremely frugal.

    Cons

    Lack of oversight, unregulated poor wages and a shady HR company

    Advice to Management

    Establish a Contract ASAP


  6. "Amazing"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Norwegian Air Shuttle full-time

    Pros

    - Big family
    - Very concerned about well-being
    - Understanding

    Cons

    - Long trips
    - Few destinations


  7. Helpful (2)

    "More cons than pros"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cabin Crew in Gatwick, England (UK)
    Former Employee - Cabin Crew in Gatwick, England (UK)
    Doesn't Recommend

    I worked at Norwegian Air Shuttle full-time (More than a year)

    Pros

    The work onboard is easy. Passengers are mostly nice, know to expect very little, therefore do not moan and complain.

    Cons

    A lot of the cabin crew unfortunately. There is quite a mix of crew. Some from carriers such as BA, Virgin Atlantic, Emirates. Also from charter airlines like Monarch, Thomas Cook etc...the majority of these crew are professional, hardworking, a pleasure to work alongside & focus on delivering excellent customer service, as trained by their previous airlines. However, there are also a large number of ex Easy Jet & Ryan Air crew, most of whom are absolutely dreadful, and embarrassing to work alongside. They have zero customer service skills, everything is too much trouble, they are not even pleasant to work with. It’s quite shocking to me how these people even consider themselves remotely suited to a customer service based role.

    Advice to Management

    Simple...stop recruiting from low cost short haul carriers. Or if you must, massively step up the customer service training.

  8. "adventure"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Norwegian Air Shuttle full-time

    Pros

    low stress environment, work with great people

    Cons

    no 401k matchings, no real paid vacation


  9. "Revenue analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Oslo (Norway)
    Current Employee - Anonymous Employee in Oslo (Norway)
    Recommends

    I have been working at Norwegian Air Shuttle full-time (Less than a year)

    Pros

    Very good benefits and standby tickets

    Cons

    - There isn’t a clear career path
    - Salary is not competitive


  10. Helpful (1)

    "New 787 and 737 max air planes , Intl. Flying, one leg easy Services, passengers are happy mostly."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Cabin Crew in Fllakë (Albania)
    Current Employee - Senior Cabin Crew in Fllakë (Albania)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Norwegian Air Shuttle full-time (More than 3 years)

    Pros

    New company, new planes, easy service, one leg then lay over, things have gotten a lot better in 5 years. Intl. Cheap tickets Intra Europe for employees and family. On shorthaul and Long haul.,

    Cons

    Not flexible, your given a schedule, hard to trade, or give trips away, no bidding system, no jumpseat agreements , no airline agreements other carriers, no domestic flights in US. Hard for usa employees to commute. No senioity in bidding schedules or reserve. Everyone shares reserve. Not fair for senior people you don't know where you are on reserve if you will be called they have no system. It's all up to the crew Desk ... And don't call them.. long flight sectors 4 days in a row back and forth to Europe no days off. The pay has capped at 5 years usa crew in contract negotiations.

    Advice to Management

    Get a schedule and bidding system for cabin crew, so people who want to work more can and those who want to trade can. Then people won't call in sick as much if they can trade and not have such long trips with no days off in between causing fatigue. Get seniority the pilots have it shorthaul have it. Long haul needs it you have too many people on reserve not knowing where they are on the list. Don't take people off flights they are scheduled on already you need a reserve pool. That's why airlines have reserve and seniority. Happy employees make Happy customers 😁