Nous Group Reviews

What a great start to the day to wake up and read this Glassdoor review! Thank you for sharing your positive experience. It thrills me to know that our employees enjoy the Nous work environment and that you, personally, have found a great place for you to work.... MoreLess

I am sorry that your experience at Nous has led to this review. The Nous People Team has not broken HR laws. We provide an enormous amount of support for those new to Nous and those who are learning. This includes a buddy, a Performance Coach, induction training, savvy sessions, a new employee starter kit and checklist and check ins with the People Team. Our goal is to help people succeed at Nous, recognising that things don’t always work out the way we hope. We are always receptive and responsive to questions and to feedback. The pace of work and learning can be intense. I am sure you have seen Nousers in tears at times. Often times there are things going on in people's lives that impact on their experience at work and may magnify work related issues. We don't want Nousers to be in tears as a result of behaviour or actions at work, but we do understand that it's okay to cry and we seek to understand why, and how we can help.
If you would like to discuss your experience further then please feel comfortable contacting me directly.... MoreLess

Thank you for your detailed review. It's valuable to receive the feedback and for others to be able to read about your experience.
Nous is perhaps a quiet achiever! We do lots of fabulous work , and our clients recognise this when they vote for us as Best Management Consulting Firm in the AFR client choice awards. Our brand name recognition is increasing and will continue to do so for all the right reasons: bold, personalised consulting services delivered by expert, engaging people.
Nous continues to focus on the private sector, in addition to the public sector, as we see the opportunity for positive influence. We are committed to finding the right opportunities in the private sector.
High performance is important at Nous, recognising that sometimes great people have quiet periods. We track performance over a period of time, to ensure we make the right decisions about individual performance.
Our research shows we pay at market rate. We also provide a great working environment, lots of opportunity for professional and personal growth, terrific colleagues and a sense of adventure and fun. There are some things money can't buy :)... MoreLess

I am sorry that you felt that your remuneration was low. We have undertaken benchmarking via AON Hewitt, which confirmed we pay competitively in our chosen market.
Having just completed our review of performance, charge outs and salaries for the mid-year cycle I can state, with confidence, that consistent performance is definitely the driver of recognition. We faciliate a process which sources feedback from across the business and makes this transparent during the faciliated feedback sessions. Multiple calibration touchpoints, with different people across the business, as we discuss charge outs and salaries, brings a diversity of view and increases fairness. We also analsye the data to identify any potential bias that we may be unaware of. This allows us to carefully consider the decisions we make.
Thank you for recognising the great culture, the engaging office environment and work/life flexibility. These are all an important part of Nous' overall employment proposition.... MoreLess

Thanks for your review and for embracing the responsibility that is available at Nous.
I am disappointed to hear that you have experienced or observed poor behaviour from Principals. If you feel comfortable sharing feedback with the People Team I would love you to do so; that way we can address the poor behaviour. Will definitely pass on the Glassdoor feedback so we can be alert to what is happening.
Diversity and inclusion is something we are focused on at the moment, ensuring we have a diverse and inclusive workforce across all dimensions of diversity. We always look for the best people, are aware of unconscious bias and have a number of strategies in place to address.... MoreLess

Thank you for your review. We do work very hard at Nous, to deliver great performance for our clients. Our Executive & Project Assistant roles are a key part of the team and integral to our success . It is true that there is limited career progression in these roles, however we provide enormous variety and stretch.
We benchmarked our remuneration in 2017 and are comfortable we pay competitively at our chosen market position.
I am glad you enjoyed the culture and working with wonderful colleagues.... MoreLess

It's so great to know that the culture we work hard to maintain and grow is one which makes work a rewarding experience. Thanks for your review and glad you are enjoying the culture, and the increasing profile of Nous in Perth. I think culture is everything too!... MoreLess

I am really sorry to hear that you are not enjoying your experience at Nous, and that in particular you are not feeling supported by HR (or as we call it, the People Team).
We take feedback from these reviews seriously and will be exploring your concerns further so we can take appropriate action. We’re sorry that your employee experience is at odds with the experience enjoyed by the majority of Nousers. We pride ourselves on being as a recognised Great Place to Work (based on employee feedback) and we focus our effort to ensure that all Nousers feel comfortable raising concerns directly with the People Team or via alternate channels, such as Performance Coaches, Office Leads or directly to the Managing Director.
The bullying allegations are especially concerning and we’ll respond to these to maintain a safe workplace. I encourage you to consult our Bullying and Harassment Policy so you are apprised of the resolution pathways available within Nous and if appropriate, encourage you to seek confidential support through our current Employee Assistance Provider (EAP) – Converge International.... MoreLess

Thanks for the review. We are lucky to have built a strong reputation within the public sector, by delivering high quality work over the last 17 years. As you say, we are increasingly working with the private sector, and member organisations such as universities.... MoreLess

So glad to hear that the Nous employee value proposition is alive and well! We have recently focused effort on learning and development and its really great to hear that effort is having a noticeable impact.
The question of specialisation has been raised recently, so is something we are now turning our attention to so we can find the right balance between variety and specialisation.... MoreLess