Nuance Reviews | Glassdoor.com.au

Nuance Reviews

Updated 20 Sep 2019

To filter reviews, or .

Found 1839 reviews

3.1
StarStarStarStarStar
Rating TrendsRating Trends
52%
Recommend to a Friend
64%
Approve of CEO
Nuance CEO Mark Benjamin
Mark Benjamin
139 Ratings
Pros
Cons
  • "Work/life balance can be challenging at times(in 50 reviews)

  • "Why then, do you essentially break the law by classing your transcriptionists as independent contractors and pay them way less than minimum wage(in 50 reviews)

More Pros and Cons
  1. "QA Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - QA Engineer in Brisbane
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Nuance full-time for less than a year

    Pros

    flexible working hours, Real good environment to work, Very supporting managers and higher officials

    Cons

    All the important decisions related to employment are taken from America.

    Nuance2017-11-20

    Nuance Response

    November 29, 2017

    Thank you for your review. As an employee in Australia we are happy to see you are enjoying your environment and schedule. Additionally, you feeling very supported by your managers is important to us. The feedback in regards to decisions being more weighted in Americas is being ...

    Show More
  2. Helpful (2)

    "Managers of team demonstrate poor leadership skills"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Nuance full-time

    Pros

    An exciting innovative organisation to work for, have the lastest technology and tools to get the job done. Flexible working conditions, employees the best of the best staff. Great social scene and lots of energy put into upskilling employees in new product development and company vision, roadmap.

    Cons

    Managers that don't have leadership skills, are too lite touch and don't support staff to succeed.

    Advice to Management

    Send Senior Business Managers on training and employee people with stronger communication, motivational intelligence skills and maturity.

    Nuance2019-03-21
  3. Helpful (3)

    "Frustrating for both Staff and Customers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales 
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Nuance full-time for more than 3 years

    Pros

    Flexible work locations including home Decent pay Hot space - AI software / services New CEO optimistic but it might be too late

    Cons

    Narcissistic local management Products are MVP Solutions are not core business rather enhancements making it slower priority for customers to adopt - impacting sales performance Projects are painful and over budget Poor Customer Satisfaction Poor staff satisfaction No investment in personal development Management are in it to promote themselves not their team

    Advice to Management

    Look after your people so they can look after your customers Stop releasing products under baked Invest in your people

    Nuance2018-12-30
  4. Helpful (3)

    "Old School"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Pre Sales 
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Nuance full-time for more than 3 years

    Pros

    Predictable, slow moving and easy to stand out

    Cons

    Don't get Digital, fear of the customer, internal focus and glacial pace of progress

    Advice to Management

    Time for a new broom, spend more time with customers

    Nuance2019-01-12
  5. "Niche Product offerings"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Sydney

    I worked at Nuance full-time for less than a year

    Pros

    Customer Experience and biometrics is a good market segement

    Cons

    Very niche product set, Nuance has a very old school on premise solution mentality, they dont get Cloud.

    Nuance2018-04-08

    Nuance Response

    April 10, 2018

    Thank you for your review and feedback on Nuance.

  6. Helpful (1)

    "Backroom Sales ops are taking over"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Nuance full-time for more than a year

    Pros

    As the market leader we get a seat at the table when decisions are being made most of the time. As a salesperson you can't really ask for a better opportunity than that.

    Cons

    Some sales op person has convinced the bosses that ticking certain boxes is the key to success. This has resulted in the tail wagging the dog. Instead of management leading and creating the right environment for sales to happen they are more focused on policing box ticking.

    Advice to Management

    Lead don't listen to the bean counters

    Nuance2016-10-19
  7. "Seeking medical transcriptionist job"

    StarStarStarStarStar
    Former Employee - Medical Language Specialist in Bangalore

    I worked at Nuance full-time for more than 3 years

    Pros

    It is the leading medical transcription company in India with great opportunities and good remuneration.

    Cons

    They are bringing up artificial intelligence software everywhere and it is affecting the medical transcription as well.

    Nuance2019-09-19
  8. "Senoir Software Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Software Engineer in Seoul
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at Nuance full-time for more than 5 years

    Pros

    Flexible working hours Good benefits Nice work culture Good communication channels Chances to get promoted

    Cons

    Overtime work sometimes Average relationship between coworkers Hard to have an opinion to senior managers

    Nuance2019-09-10
  9. "Employee Friendly Organization"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Talent Development Specialist in Vancouver, BC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Nuance full-time for more than 3 years

    Pros

    Employee Friendly , Great HR Policies, Multi Cultural

    Cons

    None for now. All Good

    Advice to Management

    Good Management . Inter country transfers should be allowed to retail high talent.

    Nuance2019-09-09
  10. "Its a great company to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Software Engineer (Release) in Pune
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Nuance full-time for more than 3 years

    Pros

    - Work life balance - WFH facilities - Good to learn new things

    Cons

    There are no cons that I can suggest

    Nuance2019-09-09
Found 1839 reviews