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    Nuance Reviews

    Updated 20 Sep 2019

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    Found 1839 reviews

    3.1
    StarStarStarStarStar
    Rating TrendsRating Trends
    52%
    Recommend to a Friend
    64%
    Approve of CEO
    Nuance CEO Mark Benjamin
    Mark Benjamin
    139 Ratings
    Pros
    Cons

    • "Work/life balance can be challenging at times" (in 50 reviews)

    • "Why then, do you essentially break the law by classing your transcriptionists as independent contractors and pay them way less than minimum wage" (in 50 reviews)

    More Pros and Cons

    1. "QA Engineer"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - QA Engineer in Brisbane
      Recommends
      Neutral Outlook
      Approves of CEO

      I have been working at Nuance full-time for less than a year

      Pros

      flexible working hours, Real good environment to work, Very supporting managers and higher officials

      Cons

      All the important decisions related to employment are taken from America.

      Nuance2017-11-20

      Nuance Response

      November 29, 2017 –

      Thank you for your review. As an employee in Australia we are happy to see you are enjoying your environment and schedule. Additionally, you feeling very supported by your managers is important to us. The feedback in regards to decisions being more weighted in Americas is being ...

      Show More
    2. Helpful (2)

      "Managers of team demonstrate poor leadership skills"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 
      Doesn't Recommend
      Positive Outlook
      Approves of CEO

      I worked at Nuance full-time

      Pros

      An exciting innovative organisation to work for, have the lastest technology and tools to get the job done. Flexible working conditions, employees the best of the best staff. Great social scene and lots of energy put into upskilling employees in new product development and company vision, roadmap.

      Cons

      Managers that don't have leadership skills, are too lite touch and don't support staff to succeed.

      Advice to Management

      Send Senior Business Managers on training and employee people with stronger communication, motivational intelligence skills and maturity.

      Nuance2019-03-21
      3. Join the Nuance team
      See Our Latest Jobs
    3. Helpful (3)

      "Frustrating for both Staff and Customers"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Sales 
      Doesn't Recommend
      Negative Outlook
      Approves of CEO

      I worked at Nuance full-time for more than 3 years

      Pros

      Flexible work locations including home Decent pay Hot space - AI software / services New CEO optimistic but it might be too late

      Cons

      Narcissistic local management Products are MVP Solutions are not core business rather enhancements making it slower priority for customers to adopt - impacting sales performance Projects are painful and over budget Poor Customer Satisfaction Poor staff satisfaction No investment in personal development Management are in it to promote themselves not their team

      Advice to Management

      Look after your people so they can look after your customers Stop releasing products under baked Invest in your people

      Nuance2018-12-30
    4. Helpful (3)

      "Old School"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Pre Sales 
      Doesn't Recommend
      Negative Outlook
      No Opinion of CEO

      I worked at Nuance full-time for more than 3 years

      Pros

      Predictable, slow moving and easy to stand out

      Cons

      Don't get Digital, fear of the customer, internal focus and glacial pace of progress

      Advice to Management

      Time for a new broom, spend more time with customers

      Nuance2019-01-12

    5. "Niche Product offerings"

      StarStarStarStarStar
      Former Employee - Anonymous Employee in Sydney

      I worked at Nuance full-time for less than a year

      Pros

      Customer Experience and biometrics is a good market segement

      Cons

      Very niche product set, Nuance has a very old school on premise solution mentality, they dont get Cloud.

      Nuance2018-04-08

      Nuance Response

      April 10, 2018 –

      Thank you for your review and feedback on Nuance.

    6. Helpful (1)

      "Backroom Sales ops are taking over"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 
      Doesn't Recommend
      Positive Outlook
      Disapproves of CEO

      I have been working at Nuance full-time for more than a year

      Pros

      As the market leader we get a seat at the table when decisions are being made most of the time. As a salesperson you can't really ask for a better opportunity than that.

      Cons

      Some sales op person has convinced the bosses that ticking certain boxes is the key to success. This has resulted in the tail wagging the dog. Instead of management leading and creating the right environment for sales to happen they are more focused on policing box ticking.

      Advice to Management

      Lead don't listen to the bean counters

      Nuance2016-10-19

    7. "Seeking medical transcriptionist job"

      StarStarStarStarStar
      Former Employee - Medical Language Specialist in Bangalore

      I worked at Nuance full-time for more than 3 years

      Pros

      It is the leading medical transcription company in India with great opportunities and good remuneration.

      Cons

      They are bringing up artificial intelligence software everywhere and it is affecting the medical transcription as well.

      Nuance2019-09-19

    8. "Senoir Software Engineer"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Senior Software Engineer in Seoul
      Recommends
      Positive Outlook
      No Opinion of CEO

      I worked at Nuance full-time for more than 5 years

      Pros

      Flexible working hours Good benefits Nice work culture Good communication channels Chances to get promoted

      Cons

      Overtime work sometimes Average relationship between coworkers Hard to have an opinion to senior managers

      Nuance2019-09-10

    9. "Employee Friendly Organization"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Talent Development Specialist in Vancouver, BC
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Nuance full-time for more than 3 years

      Pros

      Employee Friendly , Great HR Policies, Multi Cultural

      Cons

      None for now. All Good

      Advice to Management

      Good Management . Inter country transfers should be allowed to retail high talent.

      Nuance2019-09-09

    10. "Its a great company to work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Senior Software Engineer (Release) in Pune
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Nuance full-time for more than 3 years

      Pros

      - Work life balance - WFH facilities - Good to learn new things

      Cons

      There are no cons that I can suggest

      Nuance2019-09-09
    Found 1839 reviews
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