Nuance Reviews
Updated 13 Jan 2021
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Pros
"Lots of work, lots of benefits, work from home" (in 392 reviews)
"Work life balance is great, we have a lot of flexibility" (in 124 reviews)
Cons
"Work life balance is difficult to maintain" (in 63 reviews)
"I heard later that Nuance fired all its California-based transcriptionists because that state instituted a higher minimum wage (" (in 52 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
- Helpful (1)
"QA Engineer"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsNeutral OutlookApproves of CEOI have been working at Nuance full-time for less than a year
Pros
flexible working hours, Real good environment to work, Very supporting managers and higher officials
Cons
All the important decisions related to employment are taken from America.
Thank you for your review. As an employee in Australia we are happy to see you are enjoying your environment and schedule. Additionally, you feeling very supported by your managers is important to us. The feedback in regards to decisions being more weighted in Americas is being addressed by HR leadership and something as we enter 2018 we will be paying closer attention to. It's important that our key decisions are made globally.
- Helpful (1)
"Toxic Sales Environment"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
Doesn't RecommendNeutral OutlookApproves of CEOI worked at Nuance full-time for more than a year
Pros
Good tech in the AI space
Cons
anti-sales environment pre-sales management are sales prevention team People have cried in the office due to management bullying
Continue reading - Helpful (2)
"Managers of team demonstrate poor leadership skills"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
Doesn't RecommendPositive OutlookApproves of CEOI worked at Nuance full-time
Pros
An exciting innovative organisation to work for, have the lastest technology and tools to get the job done. Flexible working conditions, employees the best of the best staff. Great social scene and lots of energy put into upskilling employees in new product development and company vision, roadmap.
Cons
Managers that don't have leadership skills, are too lite touch and don't support staff to succeed.
Continue reading - Helpful (3)
"Frustrating for both Staff and Customers"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
Doesn't RecommendNegative OutlookApproves of CEOI worked at Nuance full-time for more than 3 years
Pros
Flexible work locations including home Decent pay Hot space - AI software / services New CEO optimistic but it might be too late
Cons
Narcissistic local management Products are MVP Solutions are not core business rather enhancements making it slower priority for customers to adopt - impacting sales performance Projects are painful and over budget Poor Customer Satisfaction Poor staff satisfaction No investment in personal development Management are in it to promote themselves not their team
Continue reading - Helpful (3)
"Old School"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
Doesn't RecommendNegative OutlookNo Opinion of CEOI worked at Nuance full-time for more than 3 years
Pros
Predictable, slow moving and easy to stand out
Cons
Don't get Digital, fear of the customer, internal focus and glacial pace of progress
Continue reading Pros
Customer Experience and biometrics is a good market segement
Cons
Very niche product set, Nuance has a very old school on premise solution mentality, they dont get Cloud.
Nuance Response
April 10, 2018 –
Thank you for your review and feedback on Nuance.
- Helpful (1)
"Backroom Sales ops are taking over"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
Doesn't RecommendPositive OutlookDisapproves of CEOI have been working at Nuance full-time for more than a year
Pros
As the market leader we get a seat at the table when decisions are being made most of the time. As a salesperson you can't really ask for a better opportunity than that.
Cons
Some sales op person has convinced the bosses that ticking certain boxes is the key to success. This has resulted in the tail wagging the dog. Instead of management leading and creating the right environment for sales to happen they are more focused on policing box ticking.
Continue reading Pros
Great company, Great team, Great place to work.
Cons
Lacked Growth potential and work-life balance,
"Great Place to Work"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Diversity & Inclusion★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookApproves of CEOI have been working at Nuance full-time for more than a year
Pros
All benefits and employee engagement
Cons
No so far so good
Pros
Good in terms of Voice technologies.
Cons
Sometimes the work load is difficult and internal transfers.
Join the Nuance team
Nuance Response
November 29, 2017 –