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    Nuance Reviews

    Updated 25 Jun 2019

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    Found 1790 reviews

    3.0
    StarStarStarStarStar
    Rating TrendsRating Trends
    48%
    Recommend to a Friend
    61%
    Approve of CEO
    Nuance CEO Mark Benjamin
    Mark Benjamin
    118 Ratings
    Pros
    Cons
    More Pros and Cons

    1. "QA Engineer"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - QA Engineer in Brisbane
      Recommends
      Neutral Outlook
      Approves of CEO

      I have been working at Nuance full-time for less than a year

      Pros

      flexible working hours, Real good environment to work, Very supporting managers and higher officials

      Cons

      All the important decisions related to employment are taken from America.

      Nuance2017-11-20

      Nuance Response

      November 29, 2017 –

      Thank you for your review. As an employee in Australia we are happy to see you are enjoying your environment and schedule. Additionally, you feeling very supported by your managers is important to us. The feedback in regards to decisions being more weighted in Americas is being ...

      Show More
    2. Helpful (2)

      "Managers of team demonstrate poor leadership skills"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 
      Doesn't Recommend
      Positive Outlook
      Approves of CEO

      I worked at Nuance full-time

      Pros

      An exciting innovative organisation to work for, have the lastest technology and tools to get the job done. Flexible working conditions, employees the best of the best staff. Great social scene and lots of energy put into upskilling employees in new product development and company vision, roadmap.

      Cons

      Managers that don't have leadership skills, are too lite touch and don't support staff to succeed.

      Advice to Management

      Send Senior Business Managers on training and employee people with stronger communication, motivational intelligence skills and maturity.

      Nuance2019-03-21
      3. Join the Nuance team
      See Our Latest Jobs
    3. Helpful (3)

      "Frustrating for both Staff and Customers"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Sales 
      Doesn't Recommend
      Negative Outlook
      Approves of CEO

      I worked at Nuance full-time for more than 3 years

      Pros

      Flexible work locations including home Decent pay Hot space - AI software / services New CEO optimistic but it might be too late

      Cons

      Narcissistic local management Products are MVP Solutions are not core business rather enhancements making it slower priority for customers to adopt - impacting sales performance Projects are painful and over budget Poor Customer Satisfaction Poor staff satisfaction No investment in personal development Management are in it to promote themselves not their team

      Advice to Management

      Look after your people so they can look after your customers Stop releasing products under baked Invest in your people

      Nuance2018-12-30
    4. Helpful (3)

      "Old School"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Pre Sales 
      Doesn't Recommend
      Negative Outlook
      No Opinion of CEO

      I worked at Nuance full-time for more than 3 years

      Pros

      Predictable, slow moving and easy to stand out

      Cons

      Don't get Digital, fear of the customer, internal focus and glacial pace of progress

      Advice to Management

      Time for a new broom, spend more time with customers

      Nuance2019-01-12

    5. "Niche Product offerings"

      StarStarStarStarStar
        Former Employee - Anonymous Employee in Sydney

        I worked at Nuance full-time for less than a year

        Pros

        Customer Experience and biometrics is a good market segement

        Cons

        Very niche product set, Nuance has a very old school on premise solution mentality, they dont get Cloud.

        Nuance2018-04-08

        Nuance Response

        April 10, 2018 –

        Thank you for your review and feedback on Nuance.

      • Helpful (1)

        "Backroom Sales ops are taking over"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Anonymous Employee 
        Doesn't Recommend
        Positive Outlook
        Disapproves of CEO

        I have been working at Nuance full-time for more than a year

        Pros

        As the market leader we get a seat at the table when decisions are being made most of the time. As a salesperson you can't really ask for a better opportunity than that.

        Cons

        Some sales op person has convinced the bosses that ticking certain boxes is the key to success. This has resulted in the tail wagging the dog. Instead of management leading and creating the right environment for sales to happen they are more focused on policing box ticking.

        Advice to Management

        Lead don't listen to the bean counters

        Nuance2016-10-19

      • "Good Technology, Bad Management"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Senior Software Engineer in Burlington, MA
        Doesn't Recommend
        Positive Outlook
        Disapproves of CEO

        I worked at Nuance full-time for more than 5 years

        Pros

        Access to a good technology stack. Talented workforce. Decent Pay

        Cons

        Top down management structure that does not always value engineering.

        Nuance2019-06-24

      • "manager-QA"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Anonymous Employee 
        Recommends
        Positive Outlook
        Approves of CEO

        I have been working at Nuance full-time for more than a year

        Pros

        Work Life balance, technology and people

        Cons

        Nothing to be mentioned, it's a good company to work for.

        Advice to Management

        Nothing, everything is going in right direction

        Nuance2019-06-24

      • "Passion for what we do"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Director in Remote, OR
        Recommends
        Positive Outlook
        Approves of CEO

        I have been working at Nuance full-time for more than 8 years

        Pros

        fantastic culture. We have passion

        Cons

        communication can be stronger transparency works

        Advice to Management

        enhance communication transparency

        Nuance2019-06-22
      • Helpful (1)

        "Great boss and team but awful view on how to do business."

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Sales in Chicago, IL
        Doesn't Recommend
        Negative Outlook
        No Opinion of CEO

        I worked at Nuance full-time for less than a year

        Pros

        Great boss. Great team to work with.

        Cons

        On-boarding was confusing. Felt like they were a little stuck up (we are Nuance and the best so why give discounts)

        Nuance2019-06-10
      Found 1790 reviews