OVO Energy Reviews | Glassdoor.com.au

OVO Energy Reviews

Updated 19 Sep 2019

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Found 174 reviews

3.6
StarStarStarStarStar
Rating TrendsRating Trends
68%
Recommend to a Friend
66%
Approve of CEO
OVO Energy CEO Stephen Fitzpatrick
Stephen Fitzpatrick
114 Ratings
Pros
  • "Free breakfast every day, free lunches every Friday in the London office(in 39 reviews)

  • "Amazing training opportunities through OVO University(in 29 reviews)

Cons
  • "Ovo is a complex fast paced business which I personally find exciting but isn't for everyone(in 25 reviews)

  • "Fast paced change can be hard for some people and if you don't enjoy working hard and taking ownership of your own performance then you won't do well(in 13 reviews)

More Pros and Cons
  1. "Pretty great but has its faults"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Advisor 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at OVO Energy full-time

    Pros

    Positive place to work, good pay and bonus scheme

    Cons

    Overly rigid on how long things should take

    OVO Energy2019-09-19
  2. "Not bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Negative Outlook
    No Opinion of CEO

    I have been working at OVO Energy full-time for less than a year

    Pros

    A lot of great employees A lot of perks (gym on site, discounted Friska, free breakfast, pool table, fruit) A lot of opportunity to speak your mind and have questions answered in company wide meetings Many opportunities for career progression are readily available

    Cons

    Daily responsibilities are monotonous and aren’t rewarding A lot of manual work for things that should be automated Pay isn’t great

    OVO Energy2019-09-19
  3. "Good employer who will put their faith in you if you show willing."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineer in Bristol, England
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at OVO Energy full-time for more than 3 years

    Pros

    - Willing to give opportunities. - Reward hard work. - Excellent office/facilities. - Lovely people. - Outstanding tech team.

    Cons

    Have been known to pay below the market rate.

    OVO Energy2019-09-03
  4. "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager in Bristol, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at OVO Energy full-time for more than 5 years

    Pros

    Great benefits Cool place to work Good culture Good pay

    Cons

    A lot of change which can sometimes be distracting.

    OVO Energy2019-08-22

    OVO Energy Response

    August 29, 2019People Team Coordinator

    Hello, Thanks for your review and I'm happy you are enjoying your time with us here! This is a fast-paced environment with lots of change which like you say can be crazy at times, but also really exciting. Thanks!

  5. "Fantastic Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Team Leader in Bristol, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at OVO Energy full-time for more than 3 years

    Pros

    Great Pay Great Training Awesome social environment Rewarded for high-level of work excellent bonus scheme and company

    Cons

    very efficient business so need to be patient when looking for an opportunity to progress

    Advice to Management

    Remember the roots of the company and make sure the basic are continually done correctly

    OVO Energy2019-08-20
  6. "The office and people are amazing!"

    StarStarStarStarStar
    Former Employee - Customer Service Representative 

    I worked at OVO Energy full-time

    Pros

    good people, good team spirit

    Cons

    can sometimes feel like your at school with strictly times breaks

    OVO Energy2019-08-15

    OVO Energy Response

    August 28, 2019People Team Coordinator

    Hi there, We pride ourselves on an awesome office environment so it's lovely to hear you enjoyed it during your time here - I don't know anywhere in Bristol like it. One of the highlights everyone says at OVO is working with great people. Within the customer-facing area's, there ...

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  7. "Good Benefits Good People"

    StarStarStarStarStar
    Former Employee - CSA 

    I worked at OVO Energy full-time

    Pros

    Good Benefits, great atmosphere and the people are great

    Cons

    Customer service not as high a priority as hitting targets

    OVO Energy2019-08-26

    OVO Energy Response

    August 28, 2019People Team Coordinator

    Thanks for your review - it's great to hear you enjoyed working with us here at OVO! We have won customer service awards and pride ourselves on giving great service to our customers, and our employees too. Any feedback on how to improve is welcome as we want to make sure we are delivering ...

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  8. "Fine"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Software Engineer in London, England
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at OVO Energy full-time for more than a year

    Pros

    Intelligent work mates, nice people, good salary, summer party

    Cons

    Steve and upper management ignored subject matter experts on numerous occasions.

    Advice to Management

    Listen to your employees.

    OVO Energy2019-08-07

    OVO Energy Response

    August 28, 2019People Team Coordinator

    Hey, It's great to hear you enjoyed working with your colleagues and the benefits we have here, but it's sad that you thought that the management ignored SMEs. It's hard for me to look into this or give you a response as I am not sure of the context or situation. We agree it's ...

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  9. Helpful (3)

    "Driven, modern company who seems to at least try to give a damn about their bottom rung staff"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Collections Specialist in Bristol, England
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at OVO Energy full-time for more than a year

    Pros

    amazing perks and rewards, comfy work environment which is actually really nice to be in, increasing awareness and improved policy on mental illness. There is a very open policy and staff tend to be very transparent about any changes, there's not a great deal of secrecy and the managers tend to keep in touch with the guys on the frontline of customer contact, which is great.

    Cons

    the company advertises in job applications that you can earn large amounts of money by going through a reward steps program within your role, however Reward steps are far from in place across the company.

    Advice to Management

    Train people well enough so they can leave, treat them well enough so they don’t want to.

    OVO Energy2019-07-24

    OVO Energy Response

    August 21, 2019People Team Coordinator

    Hello, Thanks so much for taking the time to review It's great to hear that you love the office environment and rewards we offer at OVO - it is really awesome. I'm also glad you picked up on our dedication to improve mental health and wellbeing within the workplace. Since signing ...

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  10. "Plenty of material based benefits but a lack of employee support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Operations Administrator in Bristol, England
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at OVO Energy full-time for more than 3 years

    Pros

    Bonuses and beautiful offices. Plenty of fruit to snack on while you are unable to leave your desk.

    Cons

    Employee feedback was not taken into consideration and the place was becoming increasingly micromanaged.

    OVO Energy2019-08-15

    OVO Energy Response

    August 21, 2019People Team Coordinator

    Hey, The twice-yearly bonus is definitely a boost every 6 months and we pride ourselves on our office environment, many beautiful plants and interesting meeting rooms. Employees have the chance to feedback to your line manager, the Employee Forum Reps, People Team and also through ...

    Show More
Found 174 reviews