Olympus Australia and New Zealand Reviews

Thank you for your positive comments. We’re really pleased to see this sort of feedback from a current employee.

We appreciate you taking the time to acknowledge our fantastic people and products . As an organisation we are working hard towards embracing change and our Business Transformation team is working on upgrading our systems and processes which will deliver significant and positive changes to our customer experience. Stay tuned!... MoreLess

Thank you for your positive comments, we’re really pleased to see this sort of feedback from a current employee.

We take great pride in the number of talented Olympus staff who go above and beyond daily and contribute to our culture. Acknowledging the efforts of our team is critical to us and we do this in several ways through our recognition platform as well as through quarterly and annual awards. We also take pride in the growing flexible working arrangements we offer as we understand the importance of work/life balance.

As you mentioned, our Senior Leadership Team (SLT) has recently grown and we are incredibly excited about the positive change this will continue to evoke throughout the business. As an executive group, our SLT are very aware of the amount of change the business has gone through to date and are actively working with staff to provide stability and assurance. Whilst change can sometimes be challenging, shifting the way we work has started to see some fantastic outcomes for staff and customers.

Finally, if you've purchased one, we hope you’re enjoying snapping away on your discounted Olympus camera!... MoreLess

Thank you for your comments, we’re really pleased to see this sort of feedback from a current employee and its great you feel that you’ve grown your career along with the company. We can also agree the year-on-year growth experienced by our organisation has been remarkable.

Whilst we’ve made continuous improvements to systems and processes over the years, our dedicated Business Transformation program is continuing to deliver significant positive changes in this space and we are seeing some fantastic outcomes.

Finally, your ‘Advice to Management’ contains some great feedback which we will forward to the relevant business leaders.... MoreLess

Thank you for taking the time to post a review. It sounds like overall, your experience during your time at Olympus was a mostly positive one.

As you eluded to, we don’t shy away from change for the better, which is showcased by our current undertaking of a transformational program with the aim of delivering significant and positive changes to customer experience. In addition, Olympus Corporation is taking an enhanced global view which includes the recent launch of a set of global Core Values and a reinforcement in our local and global Quality Assurance and Regulatory Affairs functions.

Regarding our levels of attrition, whilst we’ve certainly had departures, our attrition rate currently sits below industry standard and we’ve been pleased in recent times to see some well credentialed employees choose to return to our organisation after a period of departure.... MoreLess

We’re concerned by your feedback and the multiple incorrect data points that you’ve referenced in your review. As an example, for some time now our attrition rate has sat below industry standard and our engagement rate came in far from poor during our last engagement survey.

Additionally, our recruitment and promotion process is robust, based on merit, skill and alignment to our core values and we certainly don’t take this process lightly.

Given the amount of incorrect information, we have flagged this post to glassdoor for review.... MoreLess

Thank you for leaving such comprehensive feedback. We really appreciate you taking the time to highlight our fantastic people, our everyday workplace culture and increasing levels of workplace flexibility. These are all key focus areas for our organisation and we're glad you feel we've started to deliver here. We’ve also seen a direct correlation between improving employee engagement and staff turnover, which remains well below the industry standard.

In recent engagement surveys, our staff have highlighted that better formalised career development is a key opportunity for improvement within our organisation.
We're committed to creating a fulfilling workplace that provides opportunity and career progression and have commenced implementing new initiatives designed to improve these areas.

These include:

- The creation and launch of a career development toolset available to all staff
- Our Learning and Development team holding regular meetings with departments to discuss career development at Olympus
- Lunch and Learn series of programs
- Continuing to evolve our internal training course catalogue enabling staff to upskill themselves
- The creation and launch of ‘bite sized’ internal training courses, acknowledging that not all staff can easily dedicate a full day to training
- Continuing to evolve our Sales Specialist Development Program for high performing members of our sales team who also embody the cultural values of Olympus

In addition, external courses remain available to staff pending manager approval.

We’ve also recently announced that there is an Olympus global project currently underway to formalise staff movements around the Olympus organisation on a global scale. We’re hopeful of being able to announce the outcome of this project to our staff by the end of 2018, providing them with enhanced career development opportunities that have previously not been available.

Regarding internal promotion, we’re quite proud of our track record in promoting and developing our own staff but acknowledge that this remains an opportunity for improvement.

As listed above, our formalised Sales Specialist Development Program is designed to aid the career development of high performing sales staff members, whilst there are several examples of current staff who have been promoted within their current department or cross-functionally.

It’s worth noting that Olympus Australia and New Zealand remains a constantly growing organisation with many new roles created over the years which have often been filled by existing staff. Granted though, we’d like nothing more than to enable our people to more often, choose Olympus for life, and we’re working every day to make this a reality.

Finally, in relation to the projects space, we’re seeing some great results with our dedicated Business Transformation team working on a number of system and process improvement initiatives, with the support of the greater business.

As more of these initiatives are gradually rolled out, they will ultimately drive organizational change and most importantly, deliver an enhanced customer experience and greater employee engagement.

We’re looking forward to sharing the success of these initiatives in the coming months.... MoreLess

Thank you for your positive comments and level of detailed feedback. We’re really pleased to see this sort of feedback from a current employee.

We’re extremely proud of our talented workforce and are acutely aware of the need to be able to provide increasingly accessible career and development opportunities, working towards creating an environment where our staff will consider choosing to work at Olympus for life. We acknowledge we’re not there yet though and maintain a sharp focus on incrementally finding ways to continuously improve our employee value proposition and experience.

In relation to our systems and processes, this continues to be an ongoing area of focus for our organisation. We’re seeing some great results in this space with our dedicated Business Transformation team working on a number of system and process improvement initiatives, with the support of the greater business.

As more of these initiatives are gradually rolled out, they will ultimately drive organizational change and most importantly, deliver an enhanced customer experience and greater employee engagement. We’re looking forward to sharing the success of these initiatives in the coming months.... MoreLess

Thank you for your review and we’re sorry your experience wasn’t a good one. It's great to hear that you saw our products, facilities, staff and staff benefits as positives; these are all areas of the Olympus experience we feel make working with us great.

We’ve taken your feedback around our senior leadership and consolidated it as part of our on-going efforts to improve all aspects of our organisation. We know that we don’t always get things right, but our Senior Leaders are a group of passionate people who are committed to making positive change across the organisation and understand that this is driven by them.

We are also actively working to improve communication channels as we know sometimes we aren’t as effective as we could be in this space. Pleasingly, our last employee pulse survey showed some great improvements in positive perception around communication, so we’re encouraged that we’re on the right track in significantly improving this aspect of our organisation.... MoreLess

Thank you for your positive comments. We’re really pleased to see this sort of feedback from a current employee.

As you’ve pointed out, it’s a constant source of pride for our employees to represent quality and pioneering products that genuinely improve lives and make a difference. Without great people though, we wouldn’t be able to come close to maximising the potential of our product offering. On a side note, we also enjoy coming to work every day!

In line with your comment around regular communication, we’ve made a concentrated effort to increase the reach and accessibility of our monthly Town Hall updates. We’ve implemented a summary newsletter after each Town Hall that’s hosted on our new intranet platform, designed to supplement the existing live stream and recording of the event.

Finally, regarding improvements in our processes and systems, whilst we may be taking a little time, we feel this is necessary to ensure we get the right solutions. We have a very capable and dedicated Business Transformation team which are driving a number of projects at the moment, so keep an eye out for some great improvements and their accompanying announcements as you continue your career at Olympus.... MoreLess

Thank you for your positive comments. We’re really pleased to see this sort of feedback from a current employee.

As you’ve pointed out, it’s a constant source of pride for our employees to represent quality and pioneering products that genuinely improve lives. Without great people though, we wouldn’t be able to come close to maximizing the potential of our product offering so we are encouraged by your feedback, particularly regarding our managers.

Flexible work arrangements has been an area of focus for us recently and our move to Office365 and other additional mobility projects we have in the pipeline will only see this improve. We know how important flexible working arrangements are for our people and are glad to see this is hitting the mark.

We also agree with your comments regarding our progress in our processes and systems. Whilst we may be taking a little time, we feel this is necessary to ensure we get the right solutions. We have a very capable and dedicated Business Transformation team which are driving a number of projects at the moment so you will continue to see some great improvements.... MoreLess