Olympus Australia and New Zealand Reviews

Thank you for your positive comments. We’re really pleased to see this sort of feedback from a current employee.

As you’ve pointed out, it’s a constant source of pride for our employees to represent quality and pioneering products that genuinely improve lives and make a difference. Without great people though, we wouldn’t be able to come close to maximising the potential of our product offering. On a side note, we also enjoy coming to work every day!

In line with your comment around regular communication, we’ve made a concentrated effort to increase the reach and accessibility of our monthly Town Hall updates. We’ve implemented a summary newsletter after each Town Hall that’s hosted on our new intranet platform, designed to supplement the existing live stream and recording of the event.

Finally, regarding improvements in our processes and systems, whilst we may be taking a little time, we feel this is necessary to ensure we get the right solutions. We have a very capable and dedicated Business Transformation team which are driving a number of projects at the moment, so keep an eye out for some great improvements and their accompanying announcements as you continue your career at Olympus.... MoreLess

Thank you for leaving such comprehensive feedback. We really appreciate you taking the time to highlight our fantastic people, our everyday workplace culture and increasing levels of workplace flexibility. These are all key focus areas for our organisation and we're glad you feel we've started to deliver here. We’ve also seen a direct correlation between improving employee engagement and staff turnover, which remains well below the industry standard.

In recent engagement surveys, our staff have highlighted that better formalised career development is a key opportunity for improvement within our organisation.
We're committed to creating a fulfilling workplace that provides opportunity and career progression and have commenced implementing new initiatives designed to improve these areas.

These include:

- The creation and launch of a career development toolset available to all staff
- Our Learning and Development team holding regular meetings with departments to discuss career development at Olympus
- Lunch and Learn series of programs
- Continuing to evolve our internal training course catalogue enabling staff to upskill themselves
- The creation and launch of ‘bite sized’ internal training courses, acknowledging that not all staff can easily dedicate a full day to training
- Continuing to evolve our Sales Specialist Development Program for high performing members of our sales team who also embody the cultural values of Olympus

In addition, external courses remain available to staff pending manager approval.

We’ve also recently announced that there is an Olympus global project currently underway to formalise staff movements around the Olympus organisation on a global scale. We’re hopeful of being able to announce the outcome of this project to our staff by the end of 2018, providing them with enhanced career development opportunities that have previously not been available.

Regarding internal promotion, we’re quite proud of our track record in promoting and developing our own staff but acknowledge that this remains an opportunity for improvement.

As listed above, our formalised Sales Specialist Development Program is designed to aid the career development of high performing sales staff members, whilst there are several examples of current staff who have been promoted within their current department or cross-functionally.

It’s worth noting that Olympus Australia and New Zealand remains a constantly growing organisation with many new roles created over the years which have often been filled by existing staff. Granted though, we’d like nothing more than to enable our people to more often, choose Olympus for life, and we’re working every day to make this a reality.

Finally, in relation to the projects space, we’re seeing some great results with our dedicated Business Transformation team working on a number of system and process improvement initiatives, with the support of the greater business.

As more of these initiatives are gradually rolled out, they will ultimately drive organizational change and most importantly, deliver an enhanced customer experience and greater employee engagement.

We’re looking forward to sharing the success of these initiatives in the coming months.... MoreLess

Thank you for your positive comments and level of detailed feedback. We’re really pleased to see this sort of feedback from a current employee.

We’re extremely proud of our talented workforce and are acutely aware of the need to be able to provide increasingly accessible career and development opportunities, working towards creating an environment where our staff will consider choosing to work at Olympus for life. We acknowledge we’re not there yet though and maintain a sharp focus on incrementally finding ways to continuously improve our employee value proposition and experience.

In relation to our systems and processes, this continues to be an ongoing area of focus for our organisation. We’re seeing some great results in this space with our dedicated Business Transformation team working on a number of system and process improvement initiatives, with the support of the greater business.

As more of these initiatives are gradually rolled out, they will ultimately drive organizational change and most importantly, deliver an enhanced customer experience and greater employee engagement. We’re looking forward to sharing the success of these initiatives in the coming months.... MoreLess

Thank you for your review and we’re sorry your experience wasn’t a good one. It's great to hear that you saw our products, facilities, staff and staff benefits as positives; these are all areas of the Olympus experience we feel make working with us great.

We’ve taken your feedback around our senior leadership and consolidated it as part of our on-going efforts to improve all aspects of our organisation. We know that we don’t always get things right, but our Senior Leaders are a group of passionate people who are committed to making positive change across the organisation and understand that this is driven by them.

We are also actively working to improve communication channels as we know sometimes we aren’t as effective as we could be in this space. Pleasingly, our last employee pulse survey showed some great improvements in positive perception around communication, so we’re encouraged that we’re on the right track in significantly improving this aspect of our organisation.... MoreLess

Thank you for your positive comments. We’re really pleased to see this sort of feedback from a current employee.

As you’ve pointed out, it’s a constant source of pride for our employees to represent quality and pioneering products that genuinely improve lives and make a difference. Without great people though, we wouldn’t be able to come close to maximising the potential of our product offering so we are encouraged by your feedback, particularly regarding our managers and teams.

We recognize career development is an important pillar of any employee/employer relationship and this remains a key focus for our organisation. We’re constantly looking at ways to ensure our employees have access to tools, programs and ultimately, opportunities to unlock and maximise their career development with Olympus.

Enabling greater flexible working arrangements has been an area of focus for us recently and our move to Office365 and other, additional mobility projects we have in the pipeline, will only see this improve. We know how important flexible working arrangements are for our people and are glad to see this is hitting the mark.

Finally, regarding improvements in our processes and systems, whilst we may be taking a little time, we feel this is necessary to ensure we get the right solutions. We have a very capable and dedicated Business Transformation team which are driving a number of projects at the moment, so keep an eye out for some great improvements and their accompanying announcements as you continue your career at Olympus.... MoreLess

Thank you for your positive comments. We’re really pleased to see this sort of feedback from a current employee.

As you’ve pointed out, it’s a constant source of pride for our employees to represent quality and pioneering products that genuinely improve lives. Without great people though, we wouldn’t be able to come close to maximizing the potential of our product offering so we are encouraged by your feedback, particularly regarding our managers.

Flexible work arrangements has been an area of focus for us recently and our move to Office365 and other additional mobility projects we have in the pipeline will only see this improve. We know how important flexible working arrangements are for our people and are glad to see this is hitting the mark.

We also agree with your comments regarding our progress in our processes and systems. Whilst we may be taking a little time, we feel this is necessary to ensure we get the right solutions. We have a very capable and dedicated Business Transformation team which are driving a number of projects at the moment so you will continue to see some great improvements.... MoreLess

Thank you for your review. It's great to hear that you saw our customers, products and flexible work arrangements as positives; these are all areas of the Olympus experience we feel make working with us so special.

From a staff perspective we have a number of programs in place, such as our Sales Specialist Development Program and Shining Stars recognition platform, designed to foster development and recognition of our teams.

We acknowledge there is always room for improvement, but rest assured we’re listening and striving to constantly advance, as we seek to fulfil our employee and customer vision of ‘choosing Olympus for life’.... MoreLess

Thank you for taking the time to post a review and we’re thankful for your positive feedback. Regarding workplace flexibility, this is an area which we’re continually looking to evolve through new systems and processes, the undertaking of internal business transformation initiatives and the recent establishment of a specific business transformation team.

In addition, our people remain the lifeblood of our organisation and together with our valued customers are able to offer support and assistance in order to improve everyday lives via our product portfolio which spans medical, life science, industrial and consumer applications.

Your feedback specific to flexibility, people and products are all elements which we pride the Olympus experience on and we’re encouraged these elements resonated with you during your time with the organisation.

Finally, we’ve also taken your feedback around communication from senior leadership and our global centre and consolidated it as part of our on-going efforts to improve all aspects of our organisation.... MoreLess

Thank you for leaving such positive feedback and, given you’ve spent more than three years with the organisation, we’re really encouraged by your response.

As you’ve pointed out, it’s a constant source of pride for our employees to represent quality and pioneering products that genuinely improve lives. Without great people though, we wouldn’t be able to go anywhere near maximizing the potential of our product offering.

Our great people, in combination with our wonderful customers, have helped us achieve large-scale growth over the 20 years we’ve been a direct business subsidiary of Olympus Corporation in the Australian and New Zealand markets and whilst this growth has been accompanied with large-scale change, it has also meant the emergence of widespread increases in career development opportunities within Olympus.

We also note your feedback about increasing our capacity to be more agile in the decision-making space. This is at the forefront of our mind and our on-going investment in the project and change space is aimed at improving our organizational agility, among other things, allowing us to make quicker, better and more informed decisions, more often.... MoreLess

We're really sorry your experience at Olympus was a negative one. We acknowledge that our significant growth has meant we've undergone both large and rapid changes in organisational structure and processes but we believe all of these changes have been carefully considered and driven by our focus on providing a superior customer experience. We don't want to shy away from change, in fact we want to embrace it as we believe this will make us even more successful.

It is our view, that whilst we've come a long way, our transformation and change initiatives will continue as customer expectations demand a truly agile and adaptive organisation and we are ready for that challenge.

Whilst we understand the needs of our customers are important, we also know change affects our people too. We have been working hard and have invested in resources to provide greater support to our people in managing change as we understand change can be very disruptive and unsettling if not managed well.... MoreLess