Omni Hotels Reviews

Updated Sep 19, 2021

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Found 2,358 of over 2,414 reviews

4.1
82%
Recommend to a Friend
87%
Approve of CEO
Omni Hotels President  Peter Strebel
Peter Strebel
903 Ratings
Pros
  • "Great company that empowers their employees(in 97 reviews)

  • "Omni Hotels & Resorts provides career development opportunities and promotes from within the company(in 94 reviews)

  • Cons
  • "Long hours standing is about it(in 72 reviews)

  • "Work/life balance was an issue but the company is making improvements(in 54 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Former Employee

      Good

      Aug 21, 2019 - Drive Thru 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good hours and good people

      Cons

      Car fumes can get overwhelming

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    2. 5.0
      Current Employee

      great company

      Sep 19, 2021 - Front Desk Agent 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      good structure and care about employees

      Cons

      hospitality is simply tough work

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    3. 5.0
      Former Employee, more than 5 years

      CS manager

      Sep 19, 2021 - Cs MANAGER 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great company Great culture Pto is amazing Room discounts

      Cons

      Bonus and raise structure set for yearly reviews no bonus even fior managers

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    4. 5.0
      Former Employee

      Outside services

      Sep 15, 2021 - Outside Services 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Being able to be outside and move around

      Cons

      Not really any cons here

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    5. 5.0
      Former Employee, more than 1 year

      I am very hard working with sense of humor

      Sep 8, 2021 - Housekeeper in New York, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Management was awesome and very caring

      Cons

      I was always on time and team working person

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    6. 5.0
      Current Employee, less than 1 year

      Love being an associate at the Omni!

      Sep 7, 2021 - Event Concierge in Fort Worth, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The experience you gain here at the Omni is unmatched. I specifically work for Omni Fort Worth and have grown and learned so much about the hospitality industry. As a recent graduate I wasn't sure exactly where I would fit into the workforce, but the Omni Fort Worth Associate Services center (HR) helped me find my fit and made me feel welcomed which was something I wasn't able to find anywhere else. The people you work with and the experiences you make are very rewarding and will make you LOVE your job. Highly recommend working at this amazing company!

      Cons

      I can't think of any cons for working here. My experience has been outstanding.

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    7. 5.0
      Current Employee

      Omni resort

      Sep 8, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Best service Food is great

      Cons

      Needs updates in the rooms

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    8. 4.0
      Current Employee

      What you would expect

      Sep 14, 2021 - Engineering Technician in Irving, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Relaxed, self managed, lots of things to do

      Cons

      Turnover, customers get a little wild, management doesn’t really manage much but the pay scale is about the same as associates, really just working for the title.

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    9. 3.0
      Current Employee, more than 3 years

      Frustrating Growth Opportunities Unless You Want to Constantly Relocate

      Sep 15, 2021 - Assistant Front Office Manager in Bedford, PA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Location, Location, Location, Location, Location

      Cons

      Omni claims to like to promote from within, but that is not true at my property. In addition, some departments are still understaffed, and I think it’s partly because they realized people would burn themselves out to get things done, which saves the company on wages.

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    10. 3.0
      Former Employee, more than 1 year

      Pay isn’t

      Sep 13, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The people and culture was great

      Cons

      Salary isn’t good enough for what they expect from you.

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