Optus Manager Reviews | Glassdoor.com.au

Optus Manager Reviews

Updated 11 Nov 2019

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3.6
61%
Recommend to a Friend
62%
Approve of CEO
Optus CEO Allen Lew  (no image)
Allen Lew
44 Ratings
  1. "Amazing place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager in Sydney
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Optus full-time for more than a year

    Pros

    I've never been more empowered and engaged in my role. It's a really exciting workplace. The salary is competitive, parental leave is above average (including paying super annuation), flexible work, work-life balance, great employee events, and learning opportunities. The Optus shuttle bus helps make it easy getting to Macquarie Park.

    Cons

    Some processes can be frustrating.

    Optus2019-11-12
  2. "Growth, Challenge and Culture - great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Marketing Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Optus full-time for more than a year

    Pros

    Challenging projects, able to learn and grow, great people, well resourced, encourages a collaborative & fun culture

    Cons

    Some politics (to be expected), sometimes slow to move, death by reporting

    Advice to Management

    Streamline red tape,

    Optus2019-11-10
  3. Helpful (2)

    "Dazed and Confused"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Business Development Manager in Melbourne
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Optus full-time for more than a year

    Pros

    Decent Perks, generally good people

    Cons

    The business has no idea where it wants to go. As the telco market shrinks they are struggling to get to grips with any other line of business.

    Advice to Management

    Don't keep hiring telco people, and learn to see the world without a telco lens. If you want to be an IT company, looks at what IT companies do, how they structure deals, how they pay their people. If you want to grow a market, incentivise sales people to sell it, don't apply the same rules as selling core telco.

    Optus2019-10-17
  4. Helpful (1)

    "Political"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Campaign Manager in Sydney
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Optus full-time for more than 3 years

    Pros

    Friendly colleagues willing to help

    Cons

    Frequent restructuring and poor management

    Advice to Management

    Stop putting incompetent middle managers everywhere just because they are politically savvy.

    Optus2019-10-15
  5. Helpful (3)

    "Like a teenager trying to figure its identity out"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Manager in Macquarie
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Optus full-time for more than a year

    Pros

    Campus with all the amenities, flexible working, strong leadership with KBR and pockets of very switched on individuals

    Cons

    No strategy which means ad hoc decisions are made without adequate consideration, loose controls and governance, twice a year redundancies (May & Oct), declining profitability so staff investment is limited, abysmal HR practices

    Advice to Management

    Getting staff united behind a common set of vision and values is imperative before chasing the next GA or DA. Without a shared purpose, why would staff bring their best version of themselves to work each day?

    Optus2019-10-08
  6. Helpful (1)

    "Tough Conditions"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Category Manager 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Optus full-time for more than 5 years

    Pros

    The people are the only reason to be at Optus

    Cons

    Systems are broken, management has lost their ways, pressure on wrong areas of business

    Optus2019-10-14
  7. "OK....not great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Contractor - Program Manager in Sydney
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Optus for more than a year

    Pros

    East, slow-paced,self contained, good people, good work life balance

    Cons

    Bad location, culture is a little slack.

    Advice to Management

    Spend more time solving real problems rather than "fixing" the culture

    Optus2019-10-14
  8. Helpful (1)

    "Ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Product Manager in North Ryde
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Optus full-time for more than a year

    Pros

    Benefits, Work from home flexibility, friendly people

    Cons

    Roles change every few months not uncommon, minimal or no HR guidance - they only enact restructures not support employees

    Advice to Management

    Communication all the way vertical and horizontal - a lot of times it’s like the left hand doesn’t know what the right is doing which looks like wasted resource and effort to employees

    Optus2019-10-09
  9. "Flexibility"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager 
    Recommends

    I have been working at Optus part-time for more than 8 years

    Pros

    Flexible hours, remote working, family friendly

    Cons

    Lots of restructuring, low job security

    Optus2019-09-24
  10. Helpful (1)

    "Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Store Manager in Adelaide
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Optus full-time for more than 5 years

    Pros

    Big company. Flexible working hours.

    Cons

    Rare promotion opportunities. Politics. Lack of communication between different departments.

    Optus2019-09-18
Found 97 reviews