Pitney Bowes Major Account Manager Reviews

Updated 2 Dec 2019

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2.4
20%
Recommend to a Friend
22%
Approve of CEO
Pitney Bowes CEO Marc Lautenbach
Marc Lautenbach
12 Ratings
  1. Helpful (2)

    "Not a Client Centric Company"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Major Account Manager in Charlotte, NC
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Pitney Bowes full-time for more than a year

    Pros

    a 100 year old company. Superior product.

    Cons

    The company is definitely constantly trying to evolve due to the changes in the industry. They do not care for their clients. The only way to hit target is to oversell your clients on products and/or features that they do not need.

  2. Helpful (3)

    "Good Place to Work"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Major Account Manager in Denver, CO
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Pitney Bowes full-time for more than 5 years

    Pros

    The pay and benefits at Pitney Bowes are good. Management is trying to be transparent with the direction of the company. The training is excellent.

    Cons

    A company trying to stay relevant in the market. New management is struggling with determining who Pitney Bowes is. The strategy appears to change constantly with no clear direction.

  3. Helpful (1)

    "Pitney Bowes Compensation Disaster"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Major Account Manager 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Pitney Bowes full-time for more than 10 years

    Pros

    Commission Based sales should allow you to control your destiny

    Cons

    Company stopped all commissions Nov 2018 and is in the process of trying to fix errors, or were they errors. Customer currently owes me $80,000+ but is not paying. Complex pay plan to confuse most reps has backfired into confusing the compensation team.

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  4. "Major Account Manager"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Major Account Manager in Philadelphia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Pitney Bowes full-time for more than 3 years

    Pros

    The people are great. You work from home when you're not visiting with clients. It is a great feeling to inform our clients of the products and solutions we offer that end up helping them to improve their current process, save money or both.

    Cons

    If you like working in an office environment, this job is not for you.

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  5. Helpful (4)

    "Major Account Executive"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Major Account Manager in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Pitney Bowes full-time for more than 10 years

    Pros

    In the past, provided a great place to start career and learn.

    Cons

    A little SHOCKED to hear that after all these years, the reviews here STILL find it’s an Old Boys Network and it’s all about who you know. Very sad to see this is still prevalent in today’s culture. You need to give EVERYTHING you have to succeed here. I’ve missed family and friends funerals bc of the demand from management. Am extremely happy to leave this part of my life behind.

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  6. "Big Company Stuff"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Compensation and Benefits
    • Senior Management
    Former Employee - Major Account Manager in Atlanta, GA

    I worked at Pitney Bowes full-time for more than 10 years

    Pros

    Benefits were outstanding. Diversity, green, and humanitarian initiatives also fantastic. Used to have a great work culture too.

    Cons

    When company went to lean model customer service went downhill internally and externally.

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  7. "Good Company to work for"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Major Account Manager in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Pitney Bowes full-time for more than 5 years

    Pros

    Pitney Bowes is evolving from a company known for mail machines to a true technology solutions company. Management is good at communicating the company vision and strategy. The pay structure is competitive and the benefits are excellent.

    Cons

    My experience was Pitney Bowes is trying to do to many things at the same time, which caused some confusion. They have gone through a couple of sales cut backs and reduced the outside sales force to almost nothing.

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  8. "Major account manager"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Major Account Manager in Des Moines, IA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Pitney Bowes full-time for more than 10 years

    Pros

    Great pay, great leadership, fun to work for. The job allows for valued thinking and help improve business processes for clients.

    Cons

    Large company with a few slow moving internal processes. Team processes need to be more client focused

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  9. Helpful (1)

    "Turning a new leaf"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Major Account Manager in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Pitney Bowes full-time for more than a year

    Pros

    This company has taught a very important and it's that just because you are a certain age doesn't mean you can't lead! Pitney is still the leader in mailstream solutions and will be for a long time. Innovation is key and we are doing just that everyday!

    Cons

    I do hope that one day organizations in general follow the ideas of their front line staff and field representatives. As a client facing employee I feel that all the tools should be handed to me vs other parts of the organization. That's a con for most companies.

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  10. Helpful (3)

    "MAM-Major Account Manager Former Employee"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Major Account Manager in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Pitney Bowes full-time for more than a year

    Pros

    Autonomy- to be able to work own schedule

    Cons

    Commissions are NOT paid when owed! They expect you to work long days and travel a lot. Their service is known for being horrible! It is almost impossible to strum up new business. You have a forecast/budget that is impossible to make, there fore you are NEVER eligible for bonus and rarely ever make commissions. You are forced to sign infinite compensation plans than change throughout the year. Your job is always in jeopardy. BE AWARE! The stability is NOT what is used to be at Pitney Bowes.

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Found 19 reviews