Queensland Rail Reviews

Updated Jul 20, 2022

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Found 65 of over 75 reviews

3.7
76%
Recommend to a Friend
73%
Approve of CEO
Queensland Rail CEO  Helen Gluer
Helen Gluer
18 Ratings
Pros
  • "Good money great safety culture good work life balance(in 12 reviews)

  • "secure job(in 6 reviews)

  • Cons
  • "Plenty of red tape for everyone(in 4 reviews)

  • "How QR runs it's train is how they treat their people(in 4 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee, more than 10 years

      fort

      May 14, 2021 - Truck Driver in Brisbane
      Recommend
      CEO Approval
      Business Outlook

      Pros

      good enviroment to work in

      Cons

      lots of self centered people

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      Queensland Rail Response

      Chief Human Resources Officer

      Thank you for the great ratings. I do not know how to respond to your comment because we have no truck driver roles and no staff in Brisbane, or anywhere in Australia. Perhaps you mean to review another employer.

    2. 4.0
      Former Employee

      Good place to work

      Jul 20, 2022 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good hourly rates Nice people to work with

      Cons

      Not much career development opportunities

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    3. 4.0
      Former Employee, more than 5 years

      Stuck In Time

      Jun 6, 2022 - Travel Consultant 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good salary. Plenty of over time. Saturday, Sunday and Public Holiday loading.

      Cons

      Call centre is a little toxic (but I suppose that's to be expected). Everyone that's been working there for more than a few months gets so caught up in the drama. Prepare to be micromanaged like nothing else - go to the bathroom to do what you need to do? You better take less than 4 minutes or a Team Leader will come looking for you (that's all they do, make sure their staff aren't leaving their post, but actually don't do any work themselves except a select few who don't get the recognition they deserve because of bias upper management). Workspace is tired and old, no natural light... whole place is stuck in time, but with seriously bright overhead 'office' lighting and 100 digital screens to overwhelm your senses. Be prepared to go home every day sad and depressed, but wealthy for doing not much.

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    4. 2.0
      Former Employee, more than 8 years

      Backwards and an anchor on your career

      May 1, 2022 - Operations Analyst in Brisbane
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The people were great. Talented and knowledgeable. Pay was good for the time (see cons). Culture amongst colleagues was good. Work could be interesting but was generally boring and mundane. Lack of career progression. It used to be a great place to work.

      Cons

      Pay has stagnated to the point where it's basically market rate. However other companies offer better conditions, systems, career opportunities etc Systems were horrible. It took about 10 years to upgrade from Windows 7 (some areas are still using it, despite being a security risk) and about 6 years to get Lync / Skype / Teams up and running. Management constantly make bad decisions and it's up to the staff to fix them. No accountability. Management culture is bad. Minimal interactions with their staff or attempts to listen to them, even though many staff are quite knowledgeable and helpful. Reputation on the outside / in the market. A recruiter at a company I subsequently joined even said, "we pretty much blacklist resumes from QR!" Turnover at the highest level. There's been about 8 CEO's since 2010,, making it hard to set a direction.

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    5. 3.0
      Current Employee

      Good Company

      Mar 21, 2022 - Shunter in Brisbane
      Recommend
      CEO Approval
      Business Outlook

      Pros

      A lot of good benefits.

      Cons

      If you know someone it is easier to get into certain jobs

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    6. 3.0
      Current Employee

      Top Heavy

      Mar 19, 2022 - Train Driver 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexible working hours. Central location.

      Cons

      Excessive amount of managers. Managers for managers for managers for manager. Union heavy work place. Not always for the best. Few ‘perks’. No bonuses.

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    7. 4.0
      Current Employee, more than 8 years

      Great company to work for

      Feb 23, 2022 - Administrator in Brisbane
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great team to work with

      Cons

      More transparency across all teams

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    8. 2.0
      Former Employee, more than 3 years

      Bullying culture

      Feb 1, 2022 - Administration Officer in Brisbane
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Attractive pay rates and protection through the unions

      Cons

      Bullying culture perpetuated through management on all levels

      Continue reading
      2 people found this review helpful
    9. 3.0
      Current Employee

      Qld Rail

      Jan 6, 2022 - Risk Manager in Brisbane
      Recommend
      CEO Approval
      Business Outlook

      Pros

      it's alright I guess, could be better

      Cons

      government driven courier mail focus

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    10. 3.0
      Former Employee, more than 5 years

      Hurry up and wait

      Aug 2, 2021 - Safety Advisor in Brisbane
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Stable job Good benefits Lots of opportunities to start a new career with an apparent preference to hire mostly internal applicants

      Cons

      Slow at making decisions Innovative ideas seldom progress Consistent and afraid of change You will find that you will wait a long time for change

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    Viewing 1 - 10 of 65 Reviews

    Queensland Rail Reviews FAQs

    Queensland Rail has an overall rating of 3.7 out of 5, based on over 75 reviews left anonymously by employees. 76% of employees would recommend working at Queensland Rail to a friend and 50% have a positive outlook for the business. This rating has decreased by -6% over the last 12 months.

    According to anonymously submitted Glassdoor reviews, Queensland Rail employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Queensland Rail. This rating has decreased by -5% over the last 12 months.

    76% of Queensland Rail employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Queensland Rail 3.5 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

    According to reviews on Glassdoor, employees commonly mention the pros of working at Queensland Rail to be benefits, coworkers, career development and the cons to be culture, senior leadership, management.

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