Queensland Rail Reviews
Updated Jul 20, 2022
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Found 65 of over 75 reviews
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Recommend to a Friend
Approve of CEO
Helen Gluer
18 Ratings
Pros
"Good money great safety culture good work life balance" (in 12 reviews)
"secure job" (in 6 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
- Current Employee, more than 10 years★★★★★
Pros
good enviroment to work in
Cons
lots of self centered people
Continue readingThank you for the great ratings. I do not know how to respond to your comment because we have no truck driver roles and no staff in Brisbane, or anywhere in Australia. Perhaps you mean to review another employer.
- Former Employee★★★★★
Pros
Good hourly rates Nice people to work with
Cons
Not much career development opportunities
Continue reading - Former Employee, more than 5 years★★★★★
Pros
Good salary. Plenty of over time. Saturday, Sunday and Public Holiday loading.
Cons
Call centre is a little toxic (but I suppose that's to be expected). Everyone that's been working there for more than a few months gets so caught up in the drama. Prepare to be micromanaged like nothing else - go to the bathroom to do what you need to do? You better take less than 4 minutes or a Team Leader will come looking for you (that's all they do, make sure their staff aren't leaving their post, but actually don't do any work themselves except a select few who don't get the recognition they deserve because of bias upper management). Workspace is tired and old, no natural light... whole place is stuck in time, but with seriously bright overhead 'office' lighting and 100 digital screens to overwhelm your senses. Be prepared to go home every day sad and depressed, but wealthy for doing not much.
- Former Employee, more than 8 years★★★★★
Pros
The people were great. Talented and knowledgeable. Pay was good for the time (see cons). Culture amongst colleagues was good. Work could be interesting but was generally boring and mundane. Lack of career progression. It used to be a great place to work.
Cons
Pay has stagnated to the point where it's basically market rate. However other companies offer better conditions, systems, career opportunities etc Systems were horrible. It took about 10 years to upgrade from Windows 7 (some areas are still using it, despite being a security risk) and about 6 years to get Lync / Skype / Teams up and running. Management constantly make bad decisions and it's up to the staff to fix them. No accountability. Management culture is bad. Minimal interactions with their staff or attempts to listen to them, even though many staff are quite knowledgeable and helpful. Reputation on the outside / in the market. A recruiter at a company I subsequently joined even said, "we pretty much blacklist resumes from QR!" Turnover at the highest level. There's been about 8 CEO's since 2010,, making it hard to set a direction.
Continue reading - Current Employee★★★★★
Pros
A lot of good benefits.
Cons
If you know someone it is easier to get into certain jobs
- Current Employee★★★★★
Pros
Flexible working hours. Central location.
Cons
Excessive amount of managers. Managers for managers for managers for manager. Union heavy work place. Not always for the best. Few ‘perks’. No bonuses.
Continue reading - Current Employee, more than 8 years★★★★★
Pros
Great team to work with
Cons
More transparency across all teams
- Former Employee, more than 3 years★★★★★
Pros
Attractive pay rates and protection through the unions
Cons
Bullying culture perpetuated through management on all levels
Continue reading - Current Employee★★★★★
Pros
it's alright I guess, could be better
Cons
government driven courier mail focus
- Former Employee, more than 5 years★★★★★
Pros
Stable job Good benefits Lots of opportunities to start a new career with an apparent preference to hire mostly internal applicants
Cons
Slow at making decisions Innovative ideas seldom progress Consistent and afraid of change You will find that you will wait a long time for change
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Queensland Rail Reviews FAQs
Queensland Rail has an overall rating of 3.7 out of 5, based on over 75 reviews left anonymously by employees. 76% of employees would recommend working at Queensland Rail to a friend and 50% have a positive outlook for the business. This rating has decreased by -6% over the last 12 months.
76% of Queensland Rail employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Queensland Rail 3.5 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Queensland Rail to be benefits, coworkers, career development and the cons to be culture, senior leadership, management.
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