Rackspace Technology Reviews

Updated Jun 30, 2022

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Found 2,796 of over 2,933 reviews

3.6
62%
Recommend to a Friend
60%
Approve of CEO
Rackspace Technology CEO Kevin Jones
Kevin Jones
640 Ratings
Pros
  • "Transparent Organization with focus on work life balance(in 188 reviews)

  • "Expanding in india quiet expenentially by hiring many Rackers each months(in 180 reviews)

  • Cons
  • "Everything Good at Rackspace no downsides(in 321 reviews)

  • "Most of the people who made up the great company (orignal Rackers) have left or are leaving the company(in 150 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee, more than 1 year

      Amazing Place to work!

      Apr 22, 2022 - Cloud Consultant in Sydney
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Awesome culture and people/rackers! Lots of opportunity for personal development and growth, huge amount of market opportunity and relevant services

      Cons

      Lots of recent change, legacy processes still in place, but on the upward trajectory

      1 person found this review helpful
    2. 5.0
      Current Employee, less than 1 year

      Specialist

      Apr 10, 2022 - Customer Success in Sydney
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great welcoming atmosphere with lots of learning.

      Cons

      Can be overwhelming in the beginning.

      Be the first to find this review helpful
    3. 3.0
      Former Employee, more than 1 year

      Great company

      Mar 22, 2022 - Lead Devops Consultant in Sydney
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great experience with the latest technology because of different customer demands. You'll get a lot of practice in customer facing engagements.

      Cons

      Turnover of employees are too fast. That new comers are left to sink or swim.

      Continue reading
      1 person found this review helpful
    4. 3.0
      Former Employee, more than 1 year

      Past Management was better

      Mar 10, 2022 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good Culture and Benefits Depends on which team you are working

      Cons

      When Management changed, Everything changed and not a great company as it used to be

      Be the first to find this review helpful
    5. 1.0
      Former Employee, less than 1 year

      Was not a great place

      Mar 19, 2022 - Senior Solution Architect 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Nothing much to write about.

      Cons

      Generally not a great place to work, people were not taken care of, it was all sell sell and sell.

      1 person found this review helpful
    6. 1.0
      Current Employee, more than 10 years

      Used to be good. Now is bad.

      Mar 8, 2022 - Cloud Engineer 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I was here since 2008 until 2022. Before Apollo it was a great place to work. Some teams are still great to work in.

      Cons

      After Apollo there were a lot of badly communicated layoffs. I worked for an American team. When Apollo took over they got rid of about 40%. Later they got rid of another 40% out of the blue, and they had some contract thing to keep their mouths shut to get a bonus. They said, don't worry, that's it, no more layoffs. 3 months later, they closed the hong kong office. Still don't worry, no more layoffs coming. Then they got rid of the rest of my team. All jobs were moved to India and Mexico. Customers will report that a lot of the quality (provided by long term rackers) is gone. When I left, I got a 50% pay rise. I still own stocks, which I got with an employee discount, but by the time they vested, I was at a lost. I'm just holding them forever now, and I'm probably hurting myself with this review.

      Continue reading
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    7. 4.0
      Former Employee, more than 5 years

      Uncertain of future in ANZ

      Jan 16, 2022 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      One of the best cultures I've been part of, attracted some amazing Rackers and the leaders created a strong sense of building something amazing everyday

      Cons

      Rapi change of global leadership brought with it a different lens of performance that pulled apart the culture at the grassroots.

      Continue reading
      1 person found this review helpful
    8. 1.0
      Former Employee, more than 8 years

      If you like spreadsheets it's perfect for you

      Oct 25, 2021 - Customer Support in Sydney
      Recommend
      CEO Approval
      Business Outlook

      Pros

      My former colleagues were amazing despite all the rubbish coming downhill from the senior management team.

      Cons

      New "leadership team" (joke) are horrendous. They can only manage by spreadsheet and have no concept of being able to relate to any of the staff completing the actual work. Kevin Jones is only interested in the bottom line so he can walk away with his millions (bonus) when the time comes. They destroyed everything that was good about working there and then flatly denied anything had changed. If you like working for HP then this is the place for you. Staff attrition rates are incredibly high and most of these people are seriously tenured, that tells you something in itself. Have a look and see how far down the great places to work table they have fallen, it's embarrassing. They do not care about you. New employees think it's great but if all you've ever eaten are sh1t sandwiches then adding some mustard is going to feel great. I would advise anyone thinking about working here to look elsewhere, anywhere else in fact. They are not making the numbers they keep promising so hey let's make people redundant to cut costs. All support for the premium costing services provided have been moved to India (circa Telstra from early 2000's). The share price is tanking and investors aren't dumb they see this for what it is, smoke and mirrors. I will be keeping an eye on the careers of Kevin Jones, Sandeep Bhargava, Sean Girvin to ensure I never work anywhere that you are involved in the future.

      Continue reading
      9 people found this review helpful
    9. 3.0
      Former Employee, more than 1 year

      Friendly but disorganised

      Aug 30, 2021 - Marketing Manager in Sydney
      Recommend
      CEO Approval
      Business Outlook

      Pros

      supportive and positive colleagues can-do culture

      Cons

      lack of clear/strategic direction from senior leadership

      Continue reading
      2 people found this review helpful
    10. 3.0
      Current Employee, more than 1 year

      good company to work for

      Jul 11, 2021 - Solution Architect in Sydney
      Recommend
      CEO Approval
      Business Outlook

      Pros

      good conditions great location great colleagues

      Cons

      micro managers thrive at Rackspace

      Continue reading
      3 people found this review helpful
    Viewing 1 - 10 of 2,796 Reviews

    Rackspace Technology Reviews FAQs

    Rackspace Technology has an overall rating of 3.6 out of 5, based on over 2,933 reviews left anonymously by employees. 62% of employees would recommend working at Rackspace Technology to a friend and 51% have a positive outlook for the business. This rating has improved by 3% over the last 12 months.

    According to anonymously submitted Glassdoor reviews, Rackspace Technology employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Rackspace Technology. This rating has improved by 2% over the last 12 months.

    62% of Rackspace Technology employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Rackspace Technology 3.8 out of 5 for work life balance, 3.6 for culture and values and 3.5 for career opportunities.

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