Ritz-Carlton Reviews
Updated Sep 23, 2021
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Found 1,774 of over 2,066 reviews
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Approve of CEO
Hervé Humler
799 Ratings
Pros
"Great company to grow with and great benefits for full time" (in 87 reviews)
"Great company flatform and worldwide opportunities" (in 70 reviews)
Cons
"long hours which impact work life balance" (in 128 reviews)
"Work-life balance is challenging" (in 92 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
- Former Employee, more than 1 year★★★★★
Pros
Good on-the-job training, excellent on resume, uniform laundering included
Cons
Poor management and work-life balance if they ask you to work OT
- Former Employee, more than 1 year★★★★★
Pros
Good for a part time job while doing University
Cons
Customer expects more from you. Leadership team can be unsupportive at times
- Current Employee, more than 1 year★★★★★
Pros
50 percent discount in food and beverage across the Marriot hotels
Cons
Salary is not great Lack of training Need more staff
- Current Employee, more than 1 year★★★★★
Pros
- be the middle man between the front of house guests, management and the chefs - always something to do; can be stressful to keep track of a lot of jobs
Cons
- the job itself is repetitive and can be boring
- Current Employee★★★★★
Pros
Good team. Good reputation. Okay
Cons
Not a great work life balance.
- Former Employee, more than 1 year★★★★★
Pros
Work with the best, like-minded people I've met. Down to earth, hardworking, humble, and respectful.
Cons
The company's higher ups is the very definition of corporate greed. Business is always growing yet they refuse to allow for new hires which led to overworking staff. This led to issues with 'high labor costs' and HR asking departments about 'unhealthy hours' and whatnot. Not a single manager since pre-opening has stayed longer than 1 year and you'll see why.
Continue reading - Former Employee★★★★★
Pros
Good pay rate and nice environment
Cons
Bad management and poor introductions
- Current Employee, less than 1 year★★★★★
Pros
The supervisor is very helpful
Cons
Too many customers with a limited number of employees
- Former Employee★★★★★
Pros
The company gives great support for newly employees
Cons
Too much rules and tasks
- Current Employee★★★★★
Pros
Will give you strong arms
Cons
Will also give you a sore back
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