Ritz-Carlton Reviews

Pros

Credo is something we live by in the company. I truly believe the idea of it

Cons

Overall is a great place to grow

Pros

Opportunity to train laterally in other departments Potential for flexible scheduling

Cons

Disconnect between company values, or "Credo" and staffing levels Frequent changes in leadership

Advice to Management

Continue to innovate in ways that offer premium service while acknowledging exterior threats as it pertains to your operation (AirBnb, Lyft/Uber, etc.)

Pros

An amazing company to work for with professional yet positive attitudes. HR can seem cold and off-putting at times, but they do have to keep a certain distance from being too friendly around the back of house because they handle whether or not you get a promotion, new job, etc. Loved my time working here.

Cons

It’s very difficult to get a true raise, but I believe they raise it 0.50 each year. Also very difficult to move up in the company without being full-time and making friends with everyone. I only was able to transfer laterally, and knew very few coworkers who moved up.

Advice to Management

Listen to the lower departments on what’s working and what’s not. They have immense potential for growth and I believe most of them are overlooked because of the departments they work in.

Pros

Good discount and free food

Cons

Long commute and no ten minute breaks

Pros

The ability to make service so special that the employees feel they are honored as ladies and gentlemen serving ladies and gentlemen .

Cons

Having to leave at the end of the day

Advice to Management

Never stop giving staff the opportunity to maintain this high level of professionalism. Keep training, and coaching to make good better and better great

Pros

Good place for part time job

Cons

Dont have any negative point

Pros

Good pay, good scheduling system, locker room, food for employees, good breaks

Cons

Hours were misrepresented and parking was difficult because the employee lot was small.

Pros

Inter-departmental teamwork is strong and employees are caring towards each other. Everyone will work together during tough times.

Cons

Rigid in maintaining the prim and proper outlook, you have to talk and behave a certain way. If you prefer flexibility, this is not the brand for you.