Ritz-Carlton Reviews
Updated 5 Aug 2020
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Recommend to a Friend
Approve of CEO
Hervé Humler
605 Ratings
Pros
"Great benefits and company culture" (in 81 reviews)
"Great company, great staff, and location" (in 60 reviews)
Cons
"Working long hours, life and work balance" (in 118 reviews)
"no work-life balance, sometimes management dont walk the talk" (in 82 reviews)
"Great working Environment"
I worked at Ritz-Carlton full-time for more than a year
Pros
Credo is something we live by in the company. I truly believe the idea of it
Cons
Overall is a great place to grow
"Opens doors"
I have been working at Ritz-Carlton full-time
Pros
Will give you strong arms
Cons
Will also give you a sore back
- Helpful (1)
"Lower benefit among peers in industry"
I worked at Ritz-Carlton part-time
Pros
Great culture and helpful colleagues.
Cons
Poor food and salary for full time junior staff.
"Great trainings are offered for those willing to learn"
I worked at Ritz-Carlton full-time
Pros
Amazing trainings offered for those who want them
Cons
Long hours, demanding work, but rewarding
"Working for The Ritz Carrolton"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsNegative OutlookApproves of CEOI worked at Ritz-Carlton full-time for more than 10 years
Pros
Great place to work for if you have a passion for customer service. They provide ample training and support
Cons
Working outside in the elements can be challenging
"Good Work Culture"
I have been working at Ritz-Carlton full-time
Pros
Excellent internal culture and communication
Cons
Overtime is occasionally asked of employees
"Great place to work"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookApproves of CEOI have been working at Ritz-Carlton full-time for more than 8 years
Pros
Good pay, good environment ,good benefit, training free meal free parking
Cons
Some time it very busy
Continue reading"Prestige, Good Company, but Bad Managers"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
Doesn't RecommendNegative OutlookApproves of CEOI worked at Ritz-Carlton full-time for more than 5 years
Pros
The Ritz-Carlton loves training. They offer a good 401k benefit and there's a lot of room for growth within the company. They have competitive wages. Lots of opportunity for innovation and growth.
Cons
No work life balance. Managers frequently worked 12+ hours and weren't effective. 6 day work weeks and coming on on your 1 off day for "mandatory" meetings were norm. Several operational managers were required to shorten their vacation time to come in when the hotel was busy, even though there were other managers available. Depending on the property, senior managers in the executive committee used negative reinforcement with employees. Meetings could be 2x or 3x as long when you have certain managers who just want to be there to rail you for everything you've done wrong.
Continue reading"Good employee development"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
I worked at Ritz-Carlton full-time
Pros
Employee development is a key focus of management
Cons
Lower salaries for entry and mid level employees
"Great company to work for!"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsNeutral OutlookApproves of CEOI have been working at Ritz-Carlton full-time for more than a year
Pros
Solid benefits, company takes care of their employees, great work environment.
Cons
You have to work weird hours and it's very difficult to establish seniority - no one ever leaves because it's such a good job.
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