Ritz-Carlton Reviews

Updated Sep 23, 2021

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Found 1,774 of over 2,066 reviews

4.1
78%
Recommend to a Friend
87%
Approve of CEO
Ritz-Carlton President and COO Hervé Humler
Hervé Humler
799 Ratings
Pros
  • "Great company to grow with and great benefits for full time(in 87 reviews)

  • "Great company flatform and worldwide opportunities(in 70 reviews)

  • Cons
  • "long hours which impact work life balance(in 128 reviews)

  • "Work-life balance is challenging(in 92 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Former Employee, more than 1 year

      Bartender

      Mar 21, 2021 - Bartender in Perth, Western Australia, Western Australia
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good on-the-job training, excellent on resume, uniform laundering included

      Cons

      Poor management and work-life balance if they ask you to work OT

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    2. 3.0
      Former Employee, more than 1 year

      Good

      Sep 6, 2021 - Porter 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good for a part time job while doing University

      Cons

      Customer expects more from you. Leadership team can be unsupportive at times

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    3. 3.0
      Current Employee, more than 1 year

      Good but not great

      Aug 23, 2021 - Bartender in Perth, Western Australia, Western Australia
      Recommend
      CEO Approval
      Business Outlook

      Pros

      50 percent discount in food and beverage across the Marriot hotels

      Cons

      Salary is not great Lack of training Need more staff

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    4. 4.0
      Current Employee, more than 1 year

      Great job but can be repetitive

      Jul 6, 2021 - Restaurant Expeditor in Perth, Western Australia, Western Australia
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - be the middle man between the front of house guests, management and the chefs - always something to do; can be stressful to keep track of a lot of jobs

      Cons

      - the job itself is repetitive and can be boring

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    5. 3.0
      Current Employee

      Eh

      May 3, 2021 - Receptionist in Perth, Western Australia, Western Australia
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good team. Good reputation. Okay

      Cons

      Not a great work life balance.

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    6. 1.0
      Former Employee, more than 1 year

      Team Lead

      May 18, 2021 - F & B Management 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Work with the best, like-minded people I've met. Down to earth, hardworking, humble, and respectful.

      Cons

      The company's higher ups is the very definition of corporate greed. Business is always growing yet they refuse to allow for new hires which led to overworking staff. This led to issues with 'high labor costs' and HR asking departments about 'unhealthy hours' and whatnot. Not a single manager since pre-opening has stayed longer than 1 year and you'll see why.

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    7. 2.0
      Former Employee

      Poor management

      Mar 14, 2021 - Lounge Server 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good pay rate and nice environment

      Cons

      Bad management and poor introductions

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    8. 4.0
      Current Employee, less than 1 year

      It was fine

      Jan 28, 2021 - Receptionist in Melbourne
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The supervisor is very helpful

      Cons

      Too many customers with a limited number of employees

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    9. 5.0
      Former Employee

      Great Company

      Apr 12, 2020 - Anonymous Employee in Sydney
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The company gives great support for newly employees

      Cons

      Too much rules and tasks

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    10. 3.0
      Current Employee

      Opens doors

      Sep 25, 2019 - Doorman 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Will give you strong arms

      Cons

      Will also give you a sore back

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    Viewing 1 - 10 of 1,774 Reviews

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