Ritz-Carlton Reviews

Updated 16 Sep 2020

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4.1
79%
Recommend to a Friend
87%
Approve of CEO
Ritz-Carlton President and COO Hervé Humler
Hervé Humler
629 Ratings
Pros
Cons
More Pros and Cons
  1. "Great working Environment"

    5.0
    Former Employee - Captain 

    I worked at Ritz-Carlton full-time for more than a year

    Pros

    Credo is something we live by in the company. I truly believe the idea of it

    Cons

    Overall is a great place to grow

  2. "Awesome company and great culture!!!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Pool Server in Santa Barbara, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Ritz-Carlton part-time for less than a year

    Pros

    Had excellent training and a great team to work with in every department.

    Cons

    A little chaotic behind the scenes but it flew by with the amazing staff.


  3. "Loved working their"

    5.0
    Former Employee - Chef Manager 

    I worked at Ritz-Carlton full-time

    Pros

    Great company, great people, great service

    Cons

    Pay could be better for culinary, and insurance to

  4. "Great experience and leadership opportunities"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Ritz-Carlton full-time for more than 5 years

    Pros

    Knowledgable leaders, coworkers like family, a lot of opportunities to grow in the field

    Cons

    Hours can be crazy at times, not so nice guests/clients

  5. "Good"

    5.0
    Current Employee - Bellboy/Cleaner in Half Moon Bay, CA
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Ritz-Carlton part-time for more than a year

    Pros

    Clean, Good Hours, Good Management

    Cons

    Some customers are very rude and snobby

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  6. "Amazing Experience...Looking forward to working with the brand again!"

    5.0
    Former Employee - Guest Relations 

    I worked at Ritz-Carlton full-time

    Pros

    Pay, community, colleagues, employment, working hours

    Cons

    Unions, languages, VIPs, difficult guests

  7. "Very good team"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Receptionist in Moscow
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at Ritz-Carlton part-time for less than a year

    Pros

    Constant training in service and conduct with guests

    Cons

    Small salaries and sometimes double shifts

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  8. "Good job to do"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - FO Agent in Pune
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ritz-Carlton full-time

    Pros

    Loving nature of all ppl

    Cons

    No cons very decorated company

    Continue reading
  9. "Company that cares"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Cook III in Bal Harbour, FL
    Recommends

    I worked at Ritz-Carlton full-time for more than a year

    Pros

    Excellent Benefits Employee appreciation Great staff Fun environment Lots to learn

    Cons

    Long hours during busy season

  10. "Excellent Benefits and Working atmosphere"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Server in Amelia Island, FL
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at Ritz-Carlton full-time for more than 5 years

    Pros

    Benefits, Pride in Company Policies, Opportunities for advancement, Opportunities for travel, Discounts, experience

    Cons

    Asking for time off was usually discouraged, even for well-earned vacations, family medical emergencies, Drs appointments. Management was uncaring which actually is against policy.

    Continue reading
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