Ritz-Carlton Employee Reviews about "great company"

Updated 14 Jun 2020

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4.1
79%
Recommend to a Friend
89%
Approve of CEO
Ritz-Carlton President and COO Hervé Humler
Hervé Humler
669 Ratings
Pros
Cons
  • "Working long hours, life and work balance(in 118 reviews)

  • "no work-life balance, sometimes management dont walk the talk(in 82 reviews)

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Reviews about "great company"

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  1. "MSE"

    5.0
    • Career Opportunities
    Current Employee - Meetings and Special Events in Naples, FL

    I have been working at Ritz-Carlton full-time for more than 8 years

    Pros

    Great company to work for

    Cons

    Working long hours, life and work balance

  2. "Banquet Bartender"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Banquet Bartender in Dana Point, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Ritz-Carlton part-time for more than 3 years

    Pros

    Great company, great staff, and location.

    Cons

    Late nights on certain weekends. 2 or 3 am sometimes.

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  3. ""Good place to work but some areas need improvement.""

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Coordinator 
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at Ritz-Carlton full-time for more than 5 years

    Pros

    People are wonderful, travel perks are great. Company culture is great.

    Cons

    No upward mobility - only lateral mobility. Senior Management seems to only care about developing/training management, and never hourly workers. Lots of development opportunities for managers, but barely any for hourly workers. Promotion from within is almost non-existent. Low pay.

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  4. "Server"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Server/Bartender in Naples, FL
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Ritz-Carlton part-time for less than a year

    Pros

    Great company to work for! They treat you will, and training is very good.

    Cons

    Not many cons, only one I can think of is people served. But that comes with every job.

  5. Helpful (3)

    "Great Company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends

    I worked at Ritz-Carlton full-time

    Pros

    Great company to work for! High standards really push you to perform at your best. Great benefits package.

    Cons

    No cons to working for the Ritz!

  6. "Low Wages - Poor Management - Ritz Has Lost It's Way"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Server/Bartender in Charlotte, NC
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Ritz-Carlton full-time for more than 8 years

    Pros

    Started in 2008 when they maintained the employee promise. Great company with employee and customer focus.... things have changed

    Cons

    They promote from within - management doesn't know how to manage. Wages for Charlotte were $4.32. Not livable - even after 10 years of employment. RC Charlotte is owned by BofA and they do not care about their employees - only their bottom line.

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  7. "Very Professional, clean, and fair"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Front Desk Agent in Charlotte, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ritz-Carlton part-time for more than a year

    Pros

    Great company! Great pay! Great environment!

    Cons

    None at all. Best place I've worked.

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  8. "In Room Dining"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook

    I have been working at Ritz-Carlton part-time

    Pros

    -Great Company culture -18% service tips (included on every bill) plus extra gratuities is given to you

    Cons

    -Always getting cut because slow periods

  9. "Pastry Cook 2"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Pastry Cook II in Key Biscayne, FL
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Ritz-Carlton full-time for more than 3 years

    Pros

    Service culture Great company Trainings Tuition reimbursement (up to $1000/year) Older more vetted employees were amazing and helpful.

    Cons

    Unprofessional staff Unfair staffing(people slept around for promotions) Managers were very poor. They didn’t get the job out of qualifications but because they were friends. (Literally signed each other’s work visa). Also, quality of life is HORRENDOUS. Overtime was required of you and it was the only way you’d get a decent check. Plus, you were required to work every holiday.

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  10. "Great Core Values"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Ritz-Carlton part-time

    Pros

    Great company culture, Lots of benefits and room for career advancement

    Cons

    Work hours can be heavy depending on what department you work in.

Found 60 reviews