Ritz-Carlton Employee Reviews about "work life balance"

Updated 1 Dec 2020

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4.2
84%
Recommend to a Friend
89%
Approve of CEO
Ritz-Carlton President and COO Hervé Humler
Hervé Humler
757 Ratings
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Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Reviews about "work life balance"

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  1. "Great Company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Event Concierge in Washington, DC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ritz-Carlton full-time for more than 3 years

    Pros

    Great Team and Coworkers a lot of benefits.

    Cons

    Work-Life Balance. Sometimes it's hard to balance. You must be available when needed.

  2. "The Most Eco-Friendly Luxurious Hotel Marriott you Can Work For"

    4.0
    Current Employee - Concierge/Bellman/Doorman in Jeddah

    I have been working at Ritz-Carlton full-time

    Pros

    people around great people work environment smart people

    Cons

    Work life balance work operational longs hours


  3. "Awesome place"

    4.0
    Former Employee - Hostess 

    I worked at Ritz-Carlton full-time

    Pros

    Awesome company to work for and grow

    Cons

    No work life balance in the food and beverage department

  4. "Excellent Company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Meetings and Special Events Manager in Washington, DC
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Ritz-Carlton full-time for more than 8 years

    Pros

    Many opportunities to learn and grow

    Cons

    long hours which impact work life balance

  5. "Working in Singapore"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Intern - Concierge in Singapore
    Doesn't Recommend
    No Opinion of CEO

    I worked at Ritz-Carlton for less than a year

    Pros

    Very good training Good facilities Canteen food got effort Proper hand over and taking over for shifts

    Cons

    Working environment not very good especially when seniors and colleagues dont provide much guidance. Long working hours. when worked over working hours was told that its your passion to serve others so its okay to work over your normal shift. No work life balance Heavy work load

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  6. "Great Company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Food and Beverage Manager 
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Ritz-Carlton full-time for more than 5 years

    Pros

    Good compensation for the market, expectations are high.

    Cons

    Work life balance, but what do you expect in F&B.

  7. "Luxury Brand"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Revenue Manager in Los Angeles, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Ritz-Carlton full-time for more than 3 years

    Pros

    Luxury brand reputation and recognition. Job comes with perks. Salaried w/ quarterly bonus.

    Cons

    Work-life balance is challenging. Minimum of 50+ hours/week for management positions.

  8. "Prestige, Good Company, but Bad Managers"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Front Office Manager in Amelia Island, FL
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Ritz-Carlton full-time for more than 5 years

    Pros

    The Ritz-Carlton loves training. They offer a good 401k benefit and there's a lot of room for growth within the company. They have competitive wages. Lots of opportunity for innovation and growth.

    Cons

    No work life balance. Managers frequently worked 12+ hours and weren't effective. 6 day work weeks and coming on on your 1 off day for "mandatory" meetings were norm. Several operational managers were required to shorten their vacation time to come in when the hotel was busy, even though there were other managers available. Depending on the property, senior managers in the executive committee used negative reinforcement with employees. Meetings could be 2x or 3x as long when you have certain managers who just want to be there to rail you for everything you've done wrong.

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  9. "good"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 

    I worked at Ritz-Carlton part-time

    Pros

    good compant to work for

    Cons

    long working hours, no work/life balance

  10. "It definitely gives you important people skills that you will be able to take anywhere."

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Host/Hostess 
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Ritz-Carlton full-time for more than a year

    Pros

    The restaurant is a very tight-knit group of people so you get to know everyone pretty fast. They normally have your best interest at heart and will help you learn in your new position. The company culture of the Ritz-Carlton as a whole is very warm and sincere. If you are hired into the right position you could absolutley stay there for your whole career. I met some fantastic people and my new employer turned out to be a regular at the restaurant I worked at.

    Cons

    The tight-knit culture created a lot of favoritism to a point where a server was given hostess shifts without prioritizing the other full-time hostesses whose job it actually is. Servers receive tips, hostesses don't! We are hourly. Management is based on favoritism. Coworkers and management hang out together outside of work and their casual and sometimes inappropriate conversations are heard at work. There is very little room to move up in the hotel. Good positions are held by people commonly for many years of their career, making it difficult to move up unless you are willing to move to transfer to another hotel. I wish I had chosen a different entry level position in the hotel I could have potentially moved up in. I am no longer at the hotel but much happier in my new career choice. A last note, the work-life balance can be intense. The hostess position had the highest turnover in our hotel, and we constantly had gaps in our shifts and had to stay longer than we were scheduled for because management did not want to fill in for a little while. I was called in to work at least once every two weeks on my day off.

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