Ritz-Carlton Employee Reviews about "work life balance"

Updated 30 Jul 2020

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4.1
79%
Recommend to a Friend
89%
Approve of CEO
Ritz-Carlton President and COO Hervé Humler
Hervé Humler
669 Ratings
Pros
Cons
  • "Working long hours, life and work balance(in 118 reviews)

  • "no work-life balance, sometimes management dont walk the talk(in 82 reviews)

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Reviews about "work life balance"

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  1. "Prestige, Good Company, but Bad Managers"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Front Office Manager in Amelia Island, FL
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Ritz-Carlton full-time for more than 5 years

    Pros

    The Ritz-Carlton loves training. They offer a good 401k benefit and there's a lot of room for growth within the company. They have competitive wages. Lots of opportunity for innovation and growth.

    Cons

    No work life balance. Managers frequently worked 12+ hours and weren't effective. 6 day work weeks and coming on on your 1 off day for "mandatory" meetings were norm. Several operational managers were required to shorten their vacation time to come in when the hotel was busy, even though there were other managers available. Depending on the property, senior managers in the executive committee used negative reinforcement with employees. Meetings could be 2x or 3x as long when you have certain managers who just want to be there to rail you for everything you've done wrong.

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  2. "It definitely gives you important people skills that you will be able to take anywhere."

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Host/Hostess 
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Ritz-Carlton full-time for more than a year

    Pros

    The restaurant is a very tight-knit group of people so you get to know everyone pretty fast. They normally have your best interest at heart and will help you learn in your new position. The company culture of the Ritz-Carlton as a whole is very warm and sincere. If you are hired into the right position you could absolutley stay there for your whole career. I met some fantastic people and my new employer turned out to be a regular at the restaurant I worked at.

    Cons

    The tight-knit culture created a lot of favoritism to a point where a server was given hostess shifts without prioritizing the other full-time hostesses whose job it actually is. Servers receive tips, hostesses don't! We are hourly. Management is based on favoritism. Coworkers and management hang out together outside of work and their casual and sometimes inappropriate conversations are heard at work. There is very little room to move up in the hotel. Good positions are held by people commonly for many years of their career, making it difficult to move up unless you are willing to move to transfer to another hotel. I wish I had chosen a different entry level position in the hotel I could have potentially moved up in. I am no longer at the hotel but much happier in my new career choice. A last note, the work-life balance can be intense. The hostess position had the highest turnover in our hotel, and we constantly had gaps in our shifts and had to stay longer than we were scheduled for because management did not want to fill in for a little while. I was called in to work at least once every two weeks on my day off.

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  3. "Okay"

    3.0
    Current Employee - Assistant Director of Finance in Denver, CO

    I have been working at Ritz-Carlton full-time

    Pros

    Lots of great experience here

    Cons

    Lacking work life balance here

  4. "Decent for the industry"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Pastry Cook in Dana Point, CA
    Doesn't Recommend
    Negative Outlook

    I have been working at Ritz-Carlton full-time for more than 3 years

    Pros

    Steady hours, 401k and health benefits, high standards of professionalism and good conduct

    Cons

    Little regard for work life balance of employees working in food & beverage despite constant talk of how well the company supports and cares for employees; very little pay for the amount of experience needed or for the level of work being done; very little opportunity for growth or promotions from within especially compared to other Marriott and RC properties

  5. "Great Company, Great Benefits"

    4.0
    Former Employee - Member Experience Concierge 

    I worked at Ritz-Carlton full-time for more than 5 years

    Pros

    Great health, dental and vision insurance, great retirement benefits, good hotel benefits, ongoing Ritz-Carlton training.

    Cons

    massive corporate environment (which can be good or bad depending on how you look at it), work/life balance was sometimes not a priority,

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  6. "Great company"

    4.0
    Current Employee - Server 

    I have been working at Ritz-Carlton full-time

    Pros

    Good benefits ,not stressful

    Cons

    Work nights , work life balance not there

  7. "Great company with a clear vision"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Training & Quality Manager in Budapest
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ritz-Carlton full-time for more than 3 years

    Pros

    Amazing people, great learning opportunities

    Cons

    no work-life balance, sometimes management dont walk the talk.

  8. "Great Company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Lead Cook 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ritz-Carlton full-time for more than 5 years

    Pros

    Family like work environment The company is very consumer focused Always Progressively improving

    Cons

    The work life balance can improve a bit.

  9. "Great co to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 

    I worked at Ritz-Carlton full-time

    Pros

    Good work environment,Seniors are very helpful

    Cons

    under staffing, little work/life balance

  10. Helpful (1)

    "Horrible company"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Lobby Attendant in Budapest
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Ritz-Carlton full-time for more than 3 years

    Pros

    Understanding and flexible boss who loved her staff!

    Cons

    Poor wage Highly demanding Rude guest Unsympathetic management Poor work life balance Expect too much from staff Little or no reward

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Found 82 reviews