River Island Clothing Retail Sales Assistant Reviews

Updated 23 May 2020

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4.2
97%
Recommend to a Friend
100%
Approve of CEO
River Island Clothing CEO Will Kernan
Will Kernan
1 Rating
  1. "My experience working as a sales assistant in River Island."

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Retail Sales Assistant in Dublin, Dublin
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at River Island Clothing full-time

    Pros

    My interview went really well I felt comfortable talking and chatting about what I could bring to the table as a RI staff member. The training process was quick and easy it involved being shown how to work the tills how to greet customers how to process online orders how to correctly clean the shop floor and put out new stock and put back rejects from the fitting room. Every one was really friendly and I felt like part of the team in no time. I was 16 starting and wanted a summer job while I was off school for the summer and it was the perfect job. I feel like there’s a lot of room for improvement and error especially since I was starting So young and it was my first ever job the managers and employees helped me greatly and help one another out on a day to day basis.

    Cons

    I wish I could have kept the job through my last school year but unfortunately I couldn’t due to the times I finished school and the times I could and couldn’t work other than that this job was perfect.

  2. "Good company"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Retail Sales Assistant 
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at River Island Clothing part-time for more than 8 years

    Pros

    Great people to meet. Good hours to suit me.

    Cons

    Other people not pulling weight

  3. "Fun experience"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Retail Sales Assistant in Stratford, London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at River Island Clothing full-time for more than a year

    Pros

    Amazing managers such a fun environment to work in

    Cons

    Can’t think of any

  4. "good environment to work in"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Retail Sales Assistant in Inverness, Scotland
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at River Island Clothing part-time for more than 3 years

    Pros

    - discount - easy work - wearing river island clothes as uniform - uniform allowance

    Cons

    - shifts can be bad - boring sometimes

  5. "Really bad experience"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Retail Sales Assistant in Dublin, Dublin
    Doesn't Recommend

    I worked at River Island Clothing part-time for less than a year

    Pros

    Always something to do very fast pace environment

    Cons

    Really bad experience working here was my first proper job and was humiliated in front of another staff member by a manager. Was not allowed used the bathroom because I didn’t communicate on a radio that was broken and was told to go back to the changing rooms where another staff member came over 10 minutes later and finally let me go to the bathroom where it was too late and I had bled through my jeans and had to try hide it with a cardigan and had to work for another hour.Radios to communicate never worked. Managers had no idea how to manage and deal with employees. Managers also didn’t communicate and demanded different things to be done.

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  6. "Not the best management"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Retail Sales Assistant 
    Doesn't Recommend

    I worked at River Island Clothing part-time for less than a year

    Pros

    I used to work in the men's section, it was very quiet most days and when it was busy, the customers were polite and I never had an issue with any of them.

    Cons

    The management wasn't great. Myself and other employee's had wrong timetables, little to no training and lack of communication from management.

  7. "Love the brand lovely to be a part - but pay is very poor!!"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Retail Sales Assistant in Sligo
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at River Island Clothing part-time for more than a year

    Pros

    40% discount , each season an allowance given to you for free uniform

    Cons

    very very low pay. If you are aged 18-20 years old you will only receive €8.24 an hour. If you are 21 up you receive minimum wage. Very unfair!

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  8. "River Island Store Sales Assistant (Temporary)"

    4.0
    Current Employee - Retail Sales Assistant 
    Recommends

    I have been working at River Island Clothing part-time

    Pros

    - Staff discount (40%) -Uniform Allowance - Modern Scanners to use in store

    Cons

    - Unsociable Hours if on a temporary contract -Can be very overwhelming when you are put on tills and not properly till trained -Management can be difficult to get in contact with

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    River Island Clothing Response

    January 12, 2018Recruitment Officer

    Thanks for your feedback.

  9. "Friendly work place"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Retail Sales Assistant in Eastbourne, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at River Island Clothing part-time for less than a year

    Pros

    Good hourly rate, staff were like a family, good training, good with breaks, great discount (40%), uniform allowance, good hours, over-time offered, good visual layout.

    Cons

    Hard to get time off, store I worked at wasn't overly busy, very repetitive, not much room for growth or getting the option to learn other roles, too many different managers.

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    River Island Clothing Response

    May 19, 2017Recruitment Officer

    Thanks so much for taking the time to leave a review. We will take your feedback on board and look in to it.

  10. "Best company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Retail Sales Assistant in Sutton Coldfield, England
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at River Island Clothing for less than a year

    Pros

    River island is a great company to work for with young modern and inspiring fashion. We have a great team at Sutton Coldfield and the stock is fabulous

    Cons

    Pay is not the best

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    River Island Clothing Response

    April 22, 2016Head of Talent Acquisition

    Thank you for taking the time out to leave a review about your time at River Island

Found 12 reviews