River Island Clothing Reviews

Updated 2 Jul 2020

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3.5
64%
Recommend to a Friend
84%
Approve of CEO
River Island Clothing CEO Will Kernan
Will Kernan
25 Ratings
  1. "Excellent Company"

    5.0
    • Culture & Values
    Current Employee - Product Manager in Cork
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at River Island Clothing full-time

    Pros

    People Interaction and customer service skills

    Cons

    Nothing This company is excellent

  2. "My experience working as a sales assistant in River Island."

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Retail Sales Assistant in Dublin, Dublin
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at River Island Clothing full-time

    Pros

    My interview went really well I felt comfortable talking and chatting about what I could bring to the table as a RI staff member. The training process was quick and easy it involved being shown how to work the tills how to greet customers how to process online orders how to correctly clean the shop floor and put out new stock and put back rejects from the fitting room. Every one was really friendly and I felt like part of the team in no time. I was 16 starting and wanted a summer job while I was off school for the summer and it was the perfect job. I feel like there’s a lot of room for improvement and error especially since I was starting So young and it was my first ever job the managers and employees helped me greatly and help one another out on a day to day basis.

    Cons

    I wish I could have kept the job through my last school year but unfortunately I couldn’t due to the times I finished school and the times I could and couldn’t work other than that this job was perfect.

  3. "Boring and cold but lovely staff"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Christmas Temp Customer Assistant in London, England
    Doesn't Recommend
    Positive Outlook
    No Opinion of CEO

    I worked at River Island Clothing part-time for less than a year

    Pros

    Very friendly staff Staff achievements (sale of gift card, online order) are celebrated via radio headsets which is really motivating You get a uniform allowance Ideal job if you like clothes Rarely get abusive customers

    Cons

    Very strict management A lot of standing around, tidying stock, approaching customers who don't want to be approached No lockers No food/drink Cold store Very sales driven

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  4. "Retail assistant 2years"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Bolton, England

    I worked at River Island Clothing full-time for more than a year

    Pros

    Working as a team, Lovely staff and good wage

    Cons

    Not many hours available, management wasn’t up to the task

    Continue reading
  5. "River Island"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - United Kingdom in Belfast, Northern Ireland
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at River Island Clothing part-time for less than a year

    Pros

    Good team spirit friendly atmosphere

    Cons

    More interaction with senior management

    Continue reading
  6. "Great place to work"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Advisor in Bexleyheath, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at River Island Clothing part-time for more than a year

    Pros

    Great for students to earn money while at uni/school, able to specify hours you can work.

    Cons

    Very busy around peak sale times

  7. "A great place to work"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Advisor 

    I worked at River Island Clothing part-time

    Pros

    Friendly staff Staff incentives great atmosphere

    Cons

    can be extremely busy during the weekends

  8. "Great job"

    4.0
    Former Employee - Customer Service 

    I worked at River Island Clothing full-time

    Pros

    Nice staff and good support

    Cons

    Not enough hours and demanding

  9. "Head Office Role"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Interview Process - Head Office 
    Positive Outlook

    I worked at River Island Clothing full-time for more than a year

    Pros

    Family culture Amazing discount Good career development

    Cons

    Poor management Bad location Lack of technology equipment

  10. "Great company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Stockroom Assistant 
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at River Island Clothing full-time for more than 3 years

    Pros

    Fun environment and fast past

    Cons

    Low pay, demanding during peak seasons

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