River Island Clothing Employee Reviews about "uniform allowance"

Updated 19 Jun 2020

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3.5
64%
Recommend to a Friend
84%
Approve of CEO
River Island Clothing CEO Will Kernan
Will Kernan
25 Ratings
Pros
Cons
  • "Christmas is tough, like anywhere else, but I found Christmas tough due to long hours(in 56 reviews)

  • "Although the pay is slightly over minimum wage I don’t think the company do enough for their staff(in 48 reviews)

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Reviews about "uniform allowance"

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  1. "Well..."

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Assistant in Stratford, London, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at River Island Clothing part-time for more than 3 years

    Pros

    Free uniform allowance up to a certain amount, generous staff discount.

    Cons

    A very cliquey atmosphere surrounding management and staff. When management leave they are usually not replaced unless absolutely necessary. The role of a manager will usually be given to a level 3 sales assistant in order to cut costs. Management purposefully hides information about opportunities such as level-3 to management roles in other stores in order to maintain their store staff and reduce retraining and rehiring. Most sales floor staff are young and at university and college. This usually means treatment by management can be undermining and very school-like even if you're more senior. Engagement with sales assistants from high ups during visits such as the area manager, regional manager, the CEO, and the founder usually never happen. The Area Manager will quiz you on protocols and service skills, but these are never just refreshing conservations as management will drill into you that you can't mess up these situations. This creates a lot of stress and usually, most visits are stressful. I would have liked the opportunity to have some sort of conversation or witness others engage with these individuals in a more productive manner. I did not feel seen, heard, or recognized by these people. Because you're on the lowest end of the payroll, you do feel easily replace and that you don't matter. You also have to deal with a lot of emotionally immature people, be that staff or customers. Working here will most definitely affect your mental health. The company is trying to change that, but sometimes a leaflet and a poster in a toilet do not seem that engaging or helpful.

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  2. "Boring and cold but lovely staff"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Christmas Temp Customer Assistant in London, England
    Doesn't Recommend
    Positive Outlook
    No Opinion of CEO

    I worked at River Island Clothing part-time for less than a year

    Pros

    Very friendly staff Staff achievements (sale of gift card, online order) are celebrated via radio headsets which is really motivating You get a uniform allowance Ideal job if you like clothes Rarely get abusive customers

    Cons

    Very strict management A lot of standing around, tidying stock, approaching customers who don't want to be approached No lockers No food/drink Cold store Very sales driven

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  3. "Awful Company"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate in Trafford Park, England
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at River Island Clothing part-time for more than 3 years

    Pros

    Uniform allowance was good. But even that was deducted from our pay.

    Cons

    Working here was hell

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  4. "Understanding management but not very rewarding"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Associate in Royal Leamington Spa, England
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at River Island Clothing part-time for less than a year

    Pros

    Good employee discount and interesting interview process

    Cons

    Takes a long time to receive your uniform allowance (made me wait longer than I should have) and can be very dull, especially on the men's floor

  5. "DO NOT work here."

    1.0
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Assistant in Blanchardstown
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at River Island Clothing part-time for less than a year

    Pros

    - Uniform allowance - 40% off clothes

    Cons

    - Awful management. Shout at you for asking questions during training. - Not trained properly - Toxic environment, no sense of community - Put you in for days you requested off - Give roster just a day in advance

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  6. "Could be better"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Neutral Outlook

    I worked at River Island Clothing part-time for more than a year

    Pros

    Good discount Can be a fun workplace , make great friends.

    Cons

    Staff are really overworked for the wage they receive. High targets. Don’t be fooled by the “uniform allowance” they expect you to wear head to toe river island brand, even though you only get your allowance every 3 months, you might only get 2 cheap tops and a pair of jeans if you’re lucky, maybe more depending on your hours and contract. Managers can be sometimes (not always)cliquey/favoritism can occur too, sometimes expect too much of their staff, not enough help when trying to complete difficult tasks.

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  7. "Great Progression and Support"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Deputy Manager in Fareham, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at River Island Clothing full-time for more than 3 years

    Pros

    - lots of opportunity to learn and progress if you have the right attitude towards the job - Supportive Area managers who want to see you do well which is refreshing in such a stressful industry - Great discount: Managers 50% up to £500 and Staff 40% up to £250 plus uniform allowance every 6-8 weeks - Versatile environment, no day is ever the same and it never gets boring! - New CEO has brought in some excellent initiatives for staff and managers as well as some great ideas to ease the day to day stresses put on the team! Well done Will!

    Cons

    - High workload but nothing unexpected of a retail management job

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  8. "Good"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Part-time Sales Advisor in Corby, Northamptonshire, East Midlands, England
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at River Island Clothing part-time for more than a year

    Pros

    - uniform allowance - discount - easy to use fills

    Cons

    - upper management isn’t great

  9. "Good for short term + suituable for students... HOWEVER!"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate 
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at River Island Clothing part-time for less than a year

    Pros

    40% discount clothing/uniform allowance working around people near the same age

    Cons

    catty management favouritism cliques and some workers tend to be ignorant

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  10. "good company"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Product Manager 
    Approves of CEO

    I worked at River Island Clothing full-time for more than 3 years

    Pros

    uniform allowance, room for progression, great clothes, very organised

    Cons

    communication not always great

Found 138 reviews