SAS Institute Reviews | Glassdoor.com.au

SAS Institute Reviews

Updated 17 Sep 2019

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Found 1246 reviews

3.8
StarStarStarStarStar
Rating TrendsRating Trends
70%
Recommend to a Friend
83%
Approve of CEO
SAS Institute CEO Jim Goodnight
Jim Goodnight
784 Ratings
Pros
Cons
  • "Cary, NC is not that exciting of a town(in 34 reviews)

  • "overall it is a great place to work(in 24 reviews)

More Pros and Cons
  1. Helpful (2)

    "A technology to make impact"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Systems Engineer in Sydney
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at SAS Institute full-time for more than 3 years

    Pros

    New modern technology, Enterprise solutions that are scalable, Focus on deployment and operational analytics, Focus on outcomes and value, data4good, lots of opportunity to learn and grow

    Cons

    Management focus heavily on sales, less focus on delivery and follow through

    Advice to Management

    Put some resources into building quality use cases within customer sites and dont just focus on new software revenue.

    SAS Institute2019-06-13
  2. "Great place to work"

    StarStarStarStarStar
    Current Employee - Marketing Administration 
    No Opinion of CEO

    I have been working at SAS Institute full-time for more than 5 years

    Pros

    Flexible working location, good staff benefits

    Cons

    Entrenched processes, not a lot of diversity

    SAS Institute2019-09-02
  3. Helpful (1)

    "A company in terminal decline - would not recommend joining"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Sydney
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at SAS Institute full-time for more than 5 years

    Pros

    SAS still has great products especially in the areas of risk and financial crimes. SAS has great expertise in truely operationalising and deploying models into production. This is often an underated capability.

    Cons

    Analytics has become commoditised and SAS can no longer charge premium prices. SAS has an out dated commercial structure. There is poor managment diversity and in country offices like Australia the culture is positively toxic and has very high turnover.

    Advice to Management

    Refresh management with talent sourced from outside the company. Address bullying that is common in the sales and pre sales areas.

    SAS Institute2019-09-17
  4. Helpful (19)

    "Say Goodnight Jim (Pun Intended), SAS' Kodak Moment is Looming"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Executive in Sydney
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at SAS Institute full-time for more than 3 years

    Pros

    The breadth of SAS's analytic capabilities, the size of the existing customer base and the Data for Good initiatives that assist the community.

    Cons

    In an advanced analytics market that analysts claim is growing by more than 30% YOY, SAS is falling behind with revenue growth of 1.25% in 2017, 0.93% in 2018. That’s likely to go negative in 2019 after the worst half year in SAS’s history. Internally, the company feels like it’s dying. Monopolies rarely foresee the end of their dominance and often assist in their own demise by burning customer bridges over the... years. SAS is no different. Many C Level IT and Data Executives were once mid-level managers who experienced SAS’s vendor lock-in tactics and mediocre support. These individuals are now making sure they don’t get fooled again with concerted efforts to minimise the use of SAS’s proprietary language and tools within their organisations. In Australia this can be seen with the significant drop in the number of “Beacon Accounts” (SAS’s largest customers) in Banking and Utilities, as well as significant licensing losses in government and telecommunications over the past year. The differentiators that once made SAS the analytics company of choice have been whittled away by competitors and the open source community. Delays in the release of the long overdue SAS platform replacement called Viya provided the time competitors needed to close the capability gap. Viya is here now and it’s not that it’s bad – it’s just that after 4+ years in development, Viya still doesn’t have all the functionality of “old SAS” and frequently what was developed on “old SAS” (e.g. reports, dashboards and model projects) is not backwardly compatible. Not to mention, Viya’s hardware footprint is massive, which pushes SAS’s total cost of ownership beyond that of competitors. To stay current on SAS, customers are forced to rip and replace SAS for SAS and this has opened the door to more cost-effective and customer-friendly alternatives such as Python, R, Knime, Spark, Databricks, Tableau, Microsoft… The list goes on. Furthermore, SAS’s solutions in Risk, Fraud and Compliance have been frozen in time waiting on Viya with few, if any, upgrades for a number of years. When they eventually are made available on Viya, customers should expect to rip and replace their existing SAS solution making competitive solutions based open standards and not proprietary tools even more attractive. Monopolies are generally cash rich and thus happy places, but often lack quality management. The move for SAS into a non-monopolistic position can not only be seen in the fall in revenue growth but in employee satisfaction as well. SAS’s rankings in Fortune’s ‘100 Best Companies to Work For’ list has plummeted from 4th to 8th to 15th to 37th to 60th between 2015 and 2019. A simple forecast puts SAS out of the top 100 Great Places to work by 2021. In Australia, rumours abound about employees making complaints to HR regarding bullying and harassment by managers and directors where there was no action taken by the company and the employee left shortly after making their complaint. Good employees go first and at SAS there is an exodus, leaving behind those hanging on and hoping retirement comes before SAS’s doors close.

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    Advice to Management

    1) Invest in extending the SAS out of the box solution portfolio. The days of prospects buying proprietary languages and tools is ending, as is the age in which customers pay large sums and contribute their IP for SAS client services to build and support a bespoke field solution. SAS not only needs to take on risk and invest in new Risk, Fraud, Compliance and AI solutions but look to fully maintain and support... these centrally for the entire world, not just North America. 2) Modernise pricing. Although the cloud with pay as you go is changing the way software is licensed, most software vendors still offer perpetual licenses with optional annual support and maintenance fees. The problem with SAS’s antiquated subscription pricing (i.e. first year fee plus mandatory annual renewals including CPI increases) is that loyal customers are penalised over time as the CPI increases cause renewals to grow beyond the first year fee. Customers who look to renegotiate pricing back to a sensible level receive a choice; buy more software to hold total spend constant and SAS will reduce the old software’s renewal fees, or let the system die. Today’s customers have choices and are looking to avoid vendor lock-in, thus moving away from SAS. Furthermore, penalising Account Executives for bringing renewals fees back to sensible levels without holding total spend constant only leads to bad behaviours and bad customer relationships or the Account Executive seeking modern pastures. 3) Reduce and rejuvenate management. There are too many chiefs compared to the number of Indians and not enough customer focused risk takers. SAS needs to not only reduce the number of managers, but look to replace those with 8+ years at SAS or with documented bullying complaints. It’s not that SAS needs to get rid of employees with grey hair, it’s that SAS can only change when those who have been institutionalised at SAS are no longer in power and have been replaced with external blood with new and fresh ideas. 4) Align and focus R&D. SAS can no longer afford to have R&D teams competing against one another and creating similar tools that only deliver pieces of an overall requirement. Part of the reason SAS solutions are so hardware intensive is they contain multiple piecemealed tools thus increasing hardware requirements and system complexity and bloating the cost to stand up, configure and maintain a system. 5) Minimise the Viya hardware footprint and ensure the new versions of Viya software (e.g. Visual Analytics) provide backward compatibility with customers’ assets developed on earlier SAS versions. The lack of the backward compatibility and size of hardware required to run Viya are opening a Pandora’s box of issues when customers look to migrate off old SAS. If they have to rip and replace a majority of what they created why not consider new alternatives in the market and go to tender?

    Show More
    SAS Institute2019-08-25
  5. Helpful (8)

    "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at SAS Institute full-time

    Pros

    - Lots of existing clients; - Pay is good; - Stable Company.

    Cons

    - Culture is "stuffy"-not receptive to new or unusual ideas- conventional and narrow-minded; - Very old technology used by a vast majority of clients and hard to upgrade; - Very competitive market conditions and unable to respond quickly to competitors; - lots of history and complexity in the business making things hard; - Lots of stressed, panicking managers- lots of unhappy and nervous staff; - Too many... people involved in what are simple decisions- analysis/paralysis.

    Show More

    Advice to Management

    - Simplify processes, decentralise basic decisions, simplify licensing; - Formalise continuous feedback processes from customers and staff- respond to the biggest issues quickly.

    SAS Institute2019-05-03
  6. "Nice Place to work"

    StarStarStarStarStar
    Current Employee - Anonymous Employee 

    I have been working at SAS Institute full-time

    Pros

    Work life balance and many other benefits apart from salary.

    Cons

    Working environment is not suitable for freshers

    SAS Institute2019-03-21
  7. "Software Developer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Developer in Sydney
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SAS Institute full-time for more than a year

    Pros

    Very nice working and life balance. Dynamic working time. Good employee benefits on salary sacrifice and private insurance.

    Cons

    Working location is not quite convenient on committing, there is no train station, own transportation is necessary

    SAS Institute2019-01-23
  8. Helpful (8)

    "Losing their way in hard times"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Sydney
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at SAS Institute full-time for more than 5 years

    Pros

    - Immense amounts of talent and expertise within the company - A powerful product capable to doing amazing things

    Cons

    - Previously outstanding corporate culture slowly but surely degrading - Senior management appear to be unable to provide effective leadership, especially after regional-to-global management realignment - Benefits applied so unevenly as to be almost useless - particularly with regard to work/life balance

    Advice to Management

    Persistent inability to address staff and customer issues is damaging the company far more than the current economic climate.

    SAS Institute2018-10-02
  9. Helpful (12)

    "Stifled by corporate inaction"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at SAS Institute full-time

    Pros

    Great people in the company

    Cons

    The head office controls everything and is full of people who have been with the company their entire working lives. This means they have no understanding of the real world and refuse to make decisions that would be disagreed with by the company owner

    Advice to Management

    Remove those who won't change and make the hard decisions

    SAS Institute2018-09-02
  10. Helpful (12)

    "A veteran elite athlete who has lost touch with time and refuses to accept the new reality"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Consultant in Melbourne
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at SAS Institute full-time for more than a year

    Pros

    There are some really smart people at SAS. Nice office, flexible working. There is some focus on enablement and technical training. You will get some exposure to the analytics industry (don’t get mixed up with doing analytics) if you’re in sales or pre-sales.

    Cons

    Overall the organisation has no idea how to face the competition from open source and other vendors. SAS is fairly perceived as overpriced and difficult to deal with. Full of lifers who are unemployable outside SAS and sales folks who will only stay a few years, cash their commission and leave for better options. User base is mainly 45+, which makes selling to new accounts virtually impossible, new grads also prefer... open source

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    Advice to Management

    Study the history of Kodak unless you want to miss the boat and become completely irrelevant

    SAS Institute2018-07-05
Found 1246 reviews