SMS Management & Technology Reviews | Glassdoor.com.au

SMS Management & Technology Reviews

Updated 15 October 2018
159 reviews

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2.9
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Rick Rostolis
45 Ratings

159 Employee Reviews

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Pros
Cons
  • "Body shopping mentality; senior management don't value their staff; view everything through the lens of a CFO instead of an inspirational CEO" (in 17 reviews)

  • "Flat structure with no career progression" (in 10 reviews)

More Pros and Cons

  1. Helpful (3)

    "No different to other firms: great place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SMS Management & Technology full-time (More than 5 years)

    Pros

    Opportunity exists in this company if you go out and find them . People moan that this firm is the only one to talk about billing and utilisation but I have worked in 2 others and guess what they also talk about utilisation and at a level higher than here. This is just professional services it's the industry we work in.

    Cons

    My colleagues expect something different at SMS but we all have to chip in and make this place as great as it used to be : no one person can do that we all have to do it. It's tough when sales are low as it impacts the consultants . Need more sales pipeline

    Advice to Management

    Drive sales harder : consultants go when sales people are not producing ..... seems ironic the sales person doesn't go !


  2. Helpful (2)

    "Great company that lost it's way"

    StarStarStarStarStar
    Former Employee - Practice Leader in Sydney
    Former Employee - Practice Leader in Sydney
    Negative Outlook
    No opinion of CEO

    I worked at SMS Management & Technology full-time (More than 3 years)

    Pros

    Great colleagues and culture, interesting work

    Cons

    Lost its way in the marketplace and ultimately imploded

  3. "Overview"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at SMS Management & Technology full-time

    Pros

    Fellow consultants - inclusive, supportive and competent

    Cons

    Management Teams - arrogant, cliques, out of touch, glorified salesmen


  4. "Good and bad of SMS"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Principal Consultant in Melbourne
    Former Employee - Principal Consultant in Melbourne
    Neutral Outlook
    Approves of CEO

    I worked at SMS Management & Technology full-time (More than 10 years)

    Pros

    Great people
    Good broad client base
    Opportunities both local and interstate

    Cons

    Management lost its way and company lost site of valuing the client


  5. "Ok if there are no other options."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Brisbane
    Former Employee - Anonymous Employee in Brisbane
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at SMS Management & Technology full-time

    Pros

    Some people like working there.

    Cons

    Used to be a great company that lost its way and hasn't found it again. Share price collapsed, then bought out by ASG. Poor management. Could decide strategy or market positioning. Not much in the way of IP to lean on. Harsh treatment of some staff. Uncertain whether ASG will be able to turn it round.

    Advice to Management

    Pay more attention to the people. Treat them fairly.


  6. Helpful (1)

    "SMS Management and Tech review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Brisbane
    Former Employee - Anonymous Employee in Brisbane
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at SMS Management & Technology full-time (More than 3 years)

    Pros

    Worked with some smart people that are good at what they do.

    Cons

    High expectations for little or no reward
    No clear advancement path
    Performance review just felt like going through the motions
    No real opportunity for personal development (learn on the job mentality)


  7. Helpful (3)

    "Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at SMS Management & Technology full-time

    Pros

    Lots of great staff with experience. big company with reasonable benefits. Great training

    Cons

    Status Quo, Senior management treat their staff like 'body shop' . Company motto is for show only! Only want to delivery value to the shareholder not the customer. I finish my 5 weeks assignment in 5 days and then been told to sit there from 9-5 for another 4 weeks and pretend to be busy. We are not allowed to help client to do more work .

    Advice to Management

    wake up and look at the real world out there. Time and material kind of arrangement with client is outdated.

  8. Helpful (2)

    "A bit outdated"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Consultant in Melbourne
    Former Employee - Consultant in Melbourne
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at SMS Management & Technology full-time (More than 3 years)

    Pros

    - Other consultants were great
    - Plenty of supportive people
    - Had good PD options.

    Cons

    - Didn't have the right roles for me
    - Sometimes felt like I was dumped into a role that wasn't right


  9. "Good Client Base"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at SMS Management & Technology full-time

    Pros

    Good Client Base, more opportunities of training

    Cons

    You dont have choice to go to project of your liking, too many processes.


  10. Helpful (3)

    "Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Consultant in Brisbane
    Current Employee - Consultant in Brisbane
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at SMS Management & Technology full-time (More than 3 years)

    Pros

    Other consultants are good people. Culture is decent.

    Cons

    Body shopping
    Told you can move laterally within the organisation but realistically you can't
    A lot of morale lost towards management incompetence


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