Does Shane's Rib Shack pay their employees well?

According to anonymously submitted Glassdoor reviews, Shane's Rib Shack employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Shane's Rib Shack. This rating has been stable over the past 12 months.

How satisfied are employees working at Shane's Rib Shack?

66% of Shane's Rib Shack employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Shane's Rib Shack 3.1 out of 5 for work life balance, 3.3 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Shane's Rib Shack?

Cashier (13) , Manager (13) , Cook (9) , Shift Leader (6) , Assistant Manager (5) , General Manager (5) , Front of House (4) , Shift Lead (4) , Front of House Staff (3) , Line Cook (3) , Crew Member/Grill Cook (2) , Customer Service (2) , District Manager (2) , FOH Manager (2) , Store Manager (2)

What are the pros of working at Shane's Rib Shack according to real employee reviews?

"Great people to work with" ((in 8 reviews)); "Very laid back environment and amazing coworkers made the job enjoyable." ((in 5 reviews)); "Discounted food ,Free lunch, Flexible schedule" ((in 5 reviews)); "Very friendly and family oriented corporate office." ((in 3 reviews))

What are the cons of working at Shane's Rib Shack according to real employee reviews?

"Pay was low and often had to balance many people’s jobs due to call outs" ((in 18 reviews)); "long hours and sometimes messy situations" ((in 5 reviews)); "No AC or heat, it's being ran by 18 year olds and the managers don't know what they're doing and everything gets blamed on the front girls." ((in 3 reviews))

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Shane's Rib Shack

Shane's Rib Shack Reviews

3.6

66% would recommend to a friend

(157 total reviews)

Phillip S Thompson

61% approve of CEO

52% positive business outlook

Ratings by category

3.3

Culture and values

3.3

Diversity and inclusion

3.2

Senior management

3.1

Work/Life balance

2.7

Career opportunities

2.6

Compensation and benefits

Shane's Rib Shack has an employee rating of 3.6 out of 5 stars, based on 157 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Shane's Rib Shack employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants and food service industry (3.7 stars).

Reviews by job title

157 reviews

5.0

19 Apr 2026

Fun and diverse environment, but management is tough

Cook

Recommend

CEO approval

Business outlook

Pros

fun, easy, cool, learn, diverse

Cons

hard work, hours, management, rough

5.0

18 Sept 2025

Shane's

Team lead

Recommend

CEO approval

Business outlook

Pros

Growth Potential, Laid-Back Atmosphere, and Skill Development.

Cons

Physically Demanding and Repetitive Tasks.

5.0

18 Sept 2025

Loved this job!

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Friendly staff, Proper training to perform job functions,

Cons

Not a job that you could live off of in the restaurant side.

Viewing 1 - 3 of 157 Reviews

Jobs at Shane's Rib Shack

Front of House Employee

McDonough, GA

USD 23K - USD 35K /yr

(Glassdoor Est.)

View job

Back of House Employee

Back of House Employee

McDonough, GA

View job

Back of House Employee

General Manager - Restaurant

Norcross, GA

USD 48K - USD 75K /yr

(Employer provided)

View job