Shopify Designer Reviews

Updated 12 Jan 2020

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4.7
90%
Recommend to a Friend
92%
Approve of CEO
Shopify CEO Tobias Lütke
Tobias Lütke
10 Ratings
  1. "College Campus Vibe"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Intern - User Experience Designer in Ottawa, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Shopify for more than a year

    Pros

    Town halls keep everyone in the loop; great not to have to worry about food; equipment and infrastructure to conduct meetings and work remotely is a plus

    Cons

    College atmosphere can feel immature/unprofessional at times;

  2. "A great environment for high impact people"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Product Designer in Ottawa, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Shopify full-time for less than a year

    Pros

    I highly appreciate the level of openness and support in my team. The energy of talented people around me is contagious. And the culture is amazing.

    Cons

    First weeks and months are gonna feel rough and you’ll need some time to get enough context but it all pays off! I think I had it good cause I’m in the right team and I feel supported.

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  3. Helpful (1)

    "Best company for designers in Toronto"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Product Designer 

    I have been working at Shopify full-time

    Pros

    • Extremely strong design culture • High compensation • Highly specialized creative roles (content strategy, illustration, UX, visual, motion, front-end UX etc) • Highly interconnected work

    Cons

    If you want to wear multiple hats and work multiple roles (eg. design and code, or illustration and UX) it's unlikely to be able to do that at such a large company. That's more of a scrappy, start-up work style.

  4. Helpful (3)

    "Learning Designer"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Learning Designer in Toronto, ON
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at Shopify full-time for more than a year

    Pros

    Lots of freedom, lots of perks, lots of opportunities, great variety of people, very conscious of diversity and inclusion, great culture

    Cons

    lack of direction from my leads about what was expected of me, lack of vision from my leads around what the team needed to do, lack of communication around performance management, lack of support from my leads when I was having personal issues, lack of experience from my leads around people management.

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  5. Helpful (16)

    "It was great, for a while..."

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Software Designer in Ottawa, ON
    Doesn't Recommend
    Positive Outlook
    No Opinion of CEO

    I worked at Shopify full-time for more than 3 years

    Pros

    Get to work with cutting edge tech, alongside smart and engaged coworkers. Lots of opportunities to learn. Lots of flexibility with work hours. Lots of fun perks, exciting office layout, and great food.

    Cons

    Working there was more like a lifestyle than a job, since it permeated all aspects of your life if you were not careful. Lots of overtime, I was on call 24/7 a lot of the time. Performance feedback from management was poor. Feedback to management was often dismissed or taken personally. Lots of friction between teams. Wasn't always like this, so could be result of too fast growth.

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  6. Helpful (5)

    "No better place for growth"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Designer in Ottawa, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Shopify full-time for more than 5 years

    Pros

    - Work with some of Canada's smartest people - Tons of room for person al growth - Strong percentage of colleagues show initiative and ownership

    Cons

    - Rapidly changing (good and bad); easy to throw hands up and tell yourself this is not what I signed up for - There is a lot of people in new positions that need more training or are still getting used to their new responsibilities - Software is stressful, things that can go wrong do. It's not easy.

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  7. Helpful (6)

    "The opportunity of a lifetime"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Designer in Montreal, QC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Shopify full-time for more than a year

    Pros

    - Working on something that is actually being used by a lot of people. You really are making a difference. - The salary package (Benefits+Equity+Salary) is the best you can get in a Canadian company - Tons of opportunities to learn. I find that whenever something isn't working well, I'm empowered to either change it or give the feedback to the right team. - What you hear from the leadership team is genuine. You know that they aren't trying to con employees. - Working at Shopify is basically a golden ticket for your career. - You're trusted by your lead and your team. - The CEO cares highly about the people, the product and the company. He has great opinions and is willing to retract when he learns he's wrong about something.

    Cons

    - The recent reorg has brought some challenges. While it makes sense for most people, some employees might find themselves a little bit forgotten. - The very fast growth of the company has caused some issues. Usually, these are fixed with time, but there's often an awkward moment where no one really knows what's happening. There should be a better change management process. It's not about being afraid of change, it's about making it easier for people to embrace it.

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  8. "Amazing Internship"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Intern - User Experience Designer in Montreal, QC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Shopify for less than a year

    Pros

    - A lot of responsibilities - High impact work - Fun company culture - Flexible

    Cons

    Can't think of any right now!

  9. Helpful (24)

    "Pretentious"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Designer in Ottawa, ON
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Shopify full-time for less than a year

    Pros

    Good Perks! The potential for growth if you are good at making friends.

    Cons

    I find this place to be pretentious and toxic. Lots of politics and brown nosing to get anything done. This place also lacks diversity and there is no urgency to address this issue.

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    Shopify Response

    February 27, 2018

    Thank you for your post, your feedback means a lot to me. I'm really sorry to hear you haven't had a positive experience with your time at Shopify so far. I hope my response will provide insight and give you some useful next steps. First, I'd encourage you to reach out to me directly or, if you're not comfortable, the HR representative for your team (you can find them in the Vault). All of these conversations will be confidential, but if you prefer to remain anonymous, please consider using the anonymous hotline (also available on the Vault). It's really important for us to hear all of your feedback — we can't make things better if we don't know where to direct our attention. As for building an inclusive team, I understand your frustration. It's something we focus on every day and recognize it's a work in progress. Shopify is continuing to make efforts through more diverse hiring practices, more representative benefits, and internal education like unconscious bias training. If you're interested in learning more — or providing your thoughts on how we could do better — please reach out to our inclusion team on Slack. I understand how important it is to connect with a company's culture, and while I can't speak directly to what you've experienced, I'd love to hear your feedback on how we can do better. Our culture places a large emphasis on trust and individual ownership and I feel we've done a good job at keeping politics out of Shopify's culture. That said, there's always room to improve. I'm sorry you're having trouble with your lead. We promote individuals into leadership positions who have shown they can make an impact leading their team technically and professionally. Our internal leadership training, Lead Level Up, is a great effort to help our leads grow. That said, direct feedback from their team is always the best option to make sure they are continuing to do better. Again, I would love the opportunity to speak with you about your concerns and I would really encourage you to reach out to your HR business partner or your lead in the future. Thank you again for taking the time to share your feedback. - Kyle, Director of UX

  10. "Fantastic place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Product Design Lead in Toronto, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Shopify full-time for less than a year

    Pros

    I've been at Shopify for a month now, and in my 20 year career it is by far the best place I've worked at. The people are supportive, trusting, brilliant and moreover extremely kind. It's a rare place. Toby is doing a great job keeping the culture of a startup with the backing of an extremely successful company. Well done Shopify!

    Cons

    None I can see. It's really a fantastic place to work. I'm very happy. Keep it up! Seriously, great place.

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Found 13 reviews