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Shopify Reviews

Updated 4 Jul 2020

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4.0
72%
Recommend to a Friend
88%
Approve of CEO
Shopify CEO Tobias Lütke
Tobias Lütke
413 Ratings
  1. "Great place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Data Scientist in Ottawa, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Shopify full-time for more than 3 years

    Pros

    Moves fast, growing industry. Cares about customers

    Cons

    No clear defined role, ambiguous and moves too fast at times to get things done properly.

  2. "Great job if you put the work in"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Support Guru in Galway
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Shopify full-time for more than a year

    Pros

    Benefits are incredible and training is great

    Cons

    3 chats is too much sometimes & has negative effects for both employees & merchants

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  3. "Shopify"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Support 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Shopify full-time

    Pros

    Excellent benefits, good pay, great culture, great people

    Cons

    Sometimes the company moves too fast

  4. Helpful (2)

    "This is the most forward thinking company on planet earth. And I'm thrilled to be part of the ride."

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Marketing in Toronto, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Shopify full-time for more than 3 years

    Pros

    I was hired into the company exactly one month after graduating college. Shopify was the only company I applied to after graduation, as I refused to try my hand anywhere else until I got my firm "no" from their recruiters. They were ranked as the best company in Canada of 2017, and I had really high hopes for myself. For whatever reason, I made it through the Google-esque hiring process, which felt more like a chat with an old friend than an interview at an A1 tech company. I started out as a support guru, and slowly worked my way up the support ranks over the next two years. The Guru role is very much of that of a fancy call center, with levels of business coaching peppered in. It's a tough job, but it's compensated extremely fairly for the work. I'm one of those people who "made it" from support to an internal role of the company, and it was a hell of a journey. Support took a toll on me, and I was eager to show the company how much more I was capable of. It took a couple years, but I like to think they recognize hard workers when they see one. I now work internally, and can honestly say this job was worth the two-year wait. Our benefits are incredible, or pay is competitive, and the company's vision is something I can truly get behind. I'd do it all again in a heartbeat.

    Cons

    A few years ago, it would be common to work your way up from a support guru to anywhere within the organization. As the company has grown exponentially, increased competition has made internal movement exponentially more difficult- but absolutely not impossible. If you're willing to put in the work, the time, and the passion here, you will get recognized. You just have to work harder and smarter than everyone around you. If you identify a need internally that you are uniquely suited to fill, it's not unheard of to create your own job. In fact, I'd say it's encouraged.

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  5. Helpful (2)

    "Okay place to work overall"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Success Guru - Remote in Toronto, ON
    Doesn't Recommend
    Negative Outlook

    I worked at Shopify full-time for more than 3 years

    Pros

    You work with a lot of great people and are able to develop a lot of great relationships. Overall benefits are great, working from home is great.

    Cons

    Limited growth opportunities in support, stricter vacation guidelines compared to the rest of the company, remote culture is different from the culture in office, it's a high and fast paced environment so if it's something that you aren't used to - it may cause you anxiety.

  6. "Best Remote company to work for"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Technical Support Specialist in Wellington, Wellington
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Shopify full-time for less than a year

    Pros

    The sense of a close team, regardless the size of the organisation.

    Cons

    Working alone remotely, only sometimes.

  7. "Amazing company to work for"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Success Guru in Waterford
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Shopify full-time for less than a year

    Pros

    Good pay. Work from home. Great culture

    Cons

    Can be a bit lonely sometimes.

  8. "Fantastic company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Theme Specialist in Victoria, BC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Shopify full-time for more than 3 years

    Pros

    You work from home. The commute is amazing The benefits package is great, and you get it on Employment Day 1 (for full time employees). Leadership is always learning and growing with their employees. They don't always get it right, but they're willing to learn from their mistakes.

    Cons

    Entry level (Guru) is an incredibly stressful job. It will take all of your spoons. Progressing in the company is not as easy as it used to be (because the company is so much bigger). Our racial diversity needs a lot of work.

  9. Helpful (2)

    "Great place to work, pay could be better based on the amount of work."

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Success Guru in Vancouver, BC
    Doesn't Recommend
    Positive Outlook
    No Opinion of CEO

    I worked at Shopify full-time for more than a year

    Pros

    Strong support structure from team and upper management. Mental health and self care are is very high at all levels of management and executives. Amazing health package and stock options. Very intense and in-depth training program.

    Cons

    Mental Health and burnout is high in this role specifically. Pay is way below what it should be especially since the amount of work can be overwhelming.

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  10. "Great Place to be!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Enterprise Account Executive in Waterloo, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Shopify full-time

    Pros

    autonomy great product variety of merchants

    Cons

    thrive on change is a core value and change is extremely frequent

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